Quality Assurance Manager

Mother Parkers Tea & Coffee; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading manufacturer in the food and beverage industry seeks a Quality Assurance Manager for their Mississauga plant. This role is critical for establishing and maintaining a comprehensive quality management system while leading a team to ensure food safety and compliance. Ideal candidates will bring extensive experience in quality assurance within food or beverage manufacturing, along with strong leadership skills and a commitment to continuous improvement.

Benefits

Health benefits coverage on day 1

Employer matched retirement savings plans

Optional Health or Wellness Spending Accounts

Tuition Assistance Program

Qualifications

• 5 to 7 years’ experience in a food and / or aseptic beverage manufacturing environment.
• Completed an HACCP course and experience maintaining a HACCP based system.
• Working knowledge of FSMA and FDA regulatory requirements.

Responsibilities

• Establish and implement the plant’s quality management system.
• Lead quality objectives and manage the SQF Food Safety System.
• Coordinate customer quality assurance visits and manage specifications.

Skills

Leadership

Compliance

Food Safety

Problem Solving

Education

BSc in Sciences or Industrial Engineering

Tools

Statistical Process Control (SPC)

Job description

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We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and foodservice chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele. Our team of coffee and tea experts are deeply passionate about what we do, proud of our 100+ years of business success, and excited about building a future with endless possibilities. Come join our team and work among the best, collaborate with high performers, and contribute to challenging work every day!

The Role :

We are looking for a seasoned Quality Assurance Manager to join our Quality Assurance team at our EcoCup plant in Mississauga. As a member of both our quality leadership and plant management teams, your mandate is to establish, implement, and improve the plant’s quality management system, with accountability for upholding the manufacturing of food that is safe, compliant and meets specifications, all while leading a team of QA professionals.

What you get to do :

• As a member of the plant management team deliver objectives in Quality, Cost, Delivery, Safety and Environment.
• Lead the planning and implementation of plant quality objectives.
• Champion a plant culture of food safety and compliance to specifications.
• Prepare and ensure adherence to the QA department annual operating budget.
• Manage the SQF Food Safety and Quality System.
• Develop and champion all quality and food safety programs including HACCP, Traceability, GMPs, Pest Control and Sanitation.
• Ensure that finished products are safe, compliant to regulations and meet customer specifications.
• Coordinate third-party and internal audits.
• Coordinate customer quality assurance visits and responds to customer quality assurance inquiries.
• Manage customer quality specifications & reporting.
• Apply total quality management and statistical tools in investigations, analytics and reporting.
• Lead the investigation and resolution of product holds, customer and consumer complaints and regulatory issues.
• Act as Site Recall Coordinator.
• Oversee the quality of contract manufactured goods and incoming raw materials.
• Coordinate / conduct product or raw material trials and projects in conjunction with cross-functional teams.
• Lead continuous improvement efforts in quality systems, food safety and specification compliance.
• Carry out managerial responsibilities in accordance with the company policies and applicable laws.

What you bring to the role :

5 to 7 years’ experience in a food and / or aseptic beverage manufacturing environment in addition to a BSc in Sciences or Industrial Engineering discipline.

Must understand GFSI recognized certification program requirements.

Must have completed an HACCP course and be experienced and competent to maintain a HACCP based food safety system.

Must have experience in a leadership role.

Must have experience in FSMA and FDA regulatory requirements as well as SFCR / CFIA regulatory requirements in the food industry

Have a working knowledge of SPC (Statistical Process Control) applications and implementation.

Some mechanical aptitude and understanding of the coffee making process equipment is preferred.

Complete understanding of the laboratory analytical equipment function and operation is required.

Some microbiological experience would be considered an advantage.

Capable of making judgement, risk and business decisions quickly and expeditiously.

Ability to stand-alone in decision making, to plan, organize and direct work.

Able to prioritize and manage a diverse number of projects.

Ability to work well in multifunctional team environment with excellent organizational and interpersonal skills.

What we offer you :

Competitive Total Rewards package – health benefits coverage on day 1, employer matched retirement savings plans, optional Health or Wellness Spending Accounts.

Employee discount program on our coffee and tea products.

Annual Safety Shoes Program – your safety is our #1 priority.

Tuition Assistance Program – we value continuous learning and self-development.

By providing your information to us, you understand and agree to Mother Parkers Tea & Coffee’s Privacy Policy : https : / / www.mother-parkers.com / privacy-policy /

While Mother Parkers welcomes all applications, we do not accept unsolicited resumes from employment agencies or search firms. Only those candidates who meet the minimum requirements will be contacted. Mother Parkers is committed to providing accommodations for persons with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Quality Assurance and Manufacturing

Industries

Food and Beverage Manufacturing

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