We are seeking an experienced Quality Assurance Manager to join the Mowi Canada East Team in Harbour Breton, Newfoundland. Reporting to the Processing Manager, the role of the Quality Assurance Manager is to ensure that fish quality, harvest quality, processing quality, and pack quality meets the business quality standards required and comply with all applicable regulations.Also to develop, implement, train and maintain quality control SOPs, and systems. This role also involves the management and resolution of all customer complaints, conducting audits, analyzing data, and recommending improvements to processes
In this role, your main responsibilities will include:
- Implement and manage quality control processes during harvest and post harvest.
- To provide food safety support for the business including HACCP plans.
- Liaise with Farming and Feed Supplier to sample all farms during production to ensure fish are meeting correct flesh quality and shape standards before first harvest. To highlight/recommend any corrective actions required.
- To monitor and audit harvest quality and welfare, incl regular review of video records. To highlight/recommend any corrective actions required.
- To encourage, monitor and audit processing hygiene and quality, incl accurate fish grading. To highlight/recommend any corrective actions required.
- To encourage, monitor and audit the quality packing of fish into boxes, labelling and stacking. All from a customer’s perspective. To highlight/recommend any corrective actions required.
- The principle responsibility of this role will be providing written audit, report and corrective action support to processing and farming management.
- Audit and report on the performance of the Company with respect to the specific requirements of any Quality Management programme in order to monitor and ensure compliance, and provide benchmark against peers.
- Interpretation of Quality requirements from various inputs (e.g. legal, customer, internal) and developing, setting and agreeing appropriate systems and procedures within the company.
- Audit of 3rd party suppliers to ensure standards are met.
- To represent the company and deal with all matters relating to industry quality schemes in order to ensure that the company is represented and maintains its status within the industry.
- Direction of regular collection and summaries of quality information including sampling programmes, and to provide appropriate management information including accurate Corp reporting.
- Keeping abreast of industry regulations and standards and ensuring that products and processes comply
- All other duties as required
The Ideal Candidate would possess
- Prefer BSc or equivalent education and experience.
- Experience of managing quality systems including HACCP, BAP.
- Experience in fish farming, and high-risk food production.
- Experience of dealing with customers.
- Working knowledge of computer-based information systems.
- In-depth knowledge of food safety regulations for exporters.
- Working knowledge of chemistry, physics and microbiology.
- Must have demonstrable report writing skills and proficient with MS Office.
- Ability to work variable hours and work independently.
- Ability to work in cool damp conditions.
- Travel to remote locations from time to time.
- Travel out to sea to participate in quality checks during harvest
What we Offer
Along with being part of an experienced team with a global industry leader. We offer:
- Competitive Wages and Permanent Full-Time Work
- Health & Dental Flex Benefit Plan including Life & Disability Insurance
- EFAP and Annual Employee Wellness Reimbursements including Telemedicine
- Potential for Annual Bonus and Employee Stock Options
- Company provided Gear and PPE
- Opportunity to work and travel with a large global company
- Potential for relocation allowance
If this sounds like the role for you, then we would love to hear from you! Please click on “apply for position”
Deadline to apply: June 2, 2025
Mowi values diversity and is an equal opportunity employer.
Mowi is the world’s leading seafood company and the largest producer of Atlantic salmon. As the first global seafood company with an end-to-end supply chain, Mowi brings supreme quality salmon and other seafood products to consumers around the world. Mowi is also ranked the most sustainable animal protein producer in the world by Coller FAIRR. With headquarters in Bergen, Norway, Mowi employs 11,600 people in 26 countries worldwide, and is listed on the Oslo Stock Exchange with a market capitalisation of EUR 9 billion and total assets of EUR 8.2 billion.