Quality Assurance Manager

Head Hunter Workforce Solutions; Ajax; On-site; CAD 110,000 - 150,000; Full time

Job summary

Head Hunter Workforce Solutions is seeking a Quality Assurance Manager to lead the QA/QC function across a portfolio of nuclear and civil construction projects in Ontario. The role reports to the Director of Systems & Strategy and owns the QA program end-to-end, including pre-bid, contract review, ITPs, nonconformance, CAPA, vendor quality, and audits.

You will mentor the QC team, serve as the quality authority with clients and designers, ensure ISO 9001 and CSA N-series compliance, and

Qualifications

• Proven leadership across QA/QC teams in construction or nuclear projects.
• Experience building and maintaining ITPs, NCR/CAPA systems, and contract quality.
• Hands-on ISO 9001 auditing and supplier quality management.
• Ability to manage QA across multiple sites under schedule pressure.

Responsibilities

• Own QA/QC program across nuclear and civil construction projects.
• Lead development of ITPs, QPs, and QA documentation.
• Manage NCRs/CAPAs and conduct root-cause analysis.
• Coordinate audits with clients, third parties, and registrars.
• Mentor QC staff and drive quality improvements across teams.

Skills

Leadership

Auditing

Quality management

Nuclear quality

Documentation

Education

Bachelor's degree in engineering or quality management

Tools

ISO 9001

CQE / CQA (ASQ)

CSA N-series

Job description

We deliver procurement and construction across Ontario’s nuclear and heavy-civil sectors. Our clients include OPG, CNL, Cameco, BWXT, and BGIS, alongside major transit and civil programs. We operate a document-driven Integrated Management System (IMS) aligned to ISO 9001, ISO 45001, the CSA N-series (N285 / N286 / N299), and COR.

About the Role

The Quality Assurance Manager leads the Quality function across a portfolio of concurrent nuclear and civil construction projects. Reporting directly to the Director of Systems & Strategy, this role owns the quality program end to end, from pre-bid and contract review through ITP development, execution, inspection, nonconformance and corrective action, vendor quality, and client and third-party audits. The QA Manager leads the QC team and serves as the company’s quality authority and primary QA interface with clients, designers, and contract administrators.

Responsibilities

• Quality program ownership. Own and continuously improve the QA/QC program within the IMS (ISO 9001, CSA N-series).
• Pre-bid & contract review. Lead contract and pre-bid quality reviews (contract review checklists, CSA N299 pre-bid reviews); identify contract-specific QA deliverables, testing, and warranty obligations from the contract.
• Quality planning. Develop, review, and approve Inspection & Test Plans (ITPs), Project-Specific Quality Plans and work quality documents; define hold and witness points and coordinate client/designer approval.
• Nonconformance & corrective action. Manage NCRs and CAPAs to closure with disciplined root-cause analysis and verification of effectiveness.
• Inspection & surveillance. Oversee inspection, testing, and quality surveillance across active sites; conduct and coordinate quality surveillance reports (QSRs) and material verification.
• Vendor & subcontractor quality. Maintain the Approved Vendor List; manage vendor evaluation and qualification and supplier nonconformances.
• Audits. Plan and conduct internal audits; host and support client, third-party, and registrar audits; drive findings to closure.
• Reporting. Provide QA inputs to management review and weekly executive/SLT reporting; produce the monthly QA report and maintain quality metrics.
• Client interface. Serve as the primary QA point of contact for clients and their designers/contract administrators (e.g., OPG, CNL, Cameco, and Metrolinx-tier consortia).
• Special processes & qualifications. Ensure special processes and personnel/vendor qualifications (welding, NDE, concrete, coatings, etc.) are identified, controlled, and documented.
• Team leadership. Lead, mentor, and develop QC staff and build quality capability across project teams.
• Nuclear quality. Support nuclear quality requirements under the CSA N-series (N285 / N286 / N299), including CFSI, FME, and special-process controls where applicable.
• Document control. Maintain controlled quality documents and records within the IMS document-control framework.

Qualifications

• Proven leadership. Demonstrated success leading, mentoring, and developing quality staff and driving a quality culture across project teams, this is a leadership role first and foremost.
• Diploma or degree in engineering, construction, quality management, or a related field — or equivalent experience.
• 7+ years in a QA/QC role in construction, industrial, or nuclear contracting, including 3+ years in a lead or management capacity.
• Demonstrated experience building and maintaining ITPs, PSSQPs, and NCR/CAPA systems, and interpreting contract quality requirements on lump-sum projects.
• Working knowledge of ISO 9001 and hands‑on auditing capability; ISO 9001 internal auditor or lead auditor training.
• Ability to manage quality across multiple concurrent projects and mobilizations under schedule pressure.
• Excellent documentation, communication, and stakeholder-management skills; comfortable acting as a client-facing quality authority.
• Eligibility to obtain and maintain the security clearances and site‑access qualifications required for nuclear facilities (e.g., OPG, CNL, Cameco, BWXT).

Required Skills

• Nuclear quality experience and familiarity with the CSA N-series (N285 / N286 / N299) in OPG, CNL, Cameco, or BWXT environments is a strong asset.
• Professional certification: CQA / CQE / CQM (ASQ), welding inspection (CWB / CSA W178.2), or NDE familiarity.
• COR and ISO 45001 familiarity; experience in heavy civil (concrete, rebar, slab-on-grade) and/or transit (Metrolinx) programs.
• Experience mentoring QC staff and standing up or maturing quality processes in a growing organization.

Preferred Skills

• Rigorous and detail‑oriented, yet decisive under schedule pressure.
• Strong sense of ownership and the confidence to hold a quality position with clients and internal teams.
• A systems thinker who is comfortable operating within and improving a document‑driven IMS, and who can move fluidly between nuclear‑grade rigor and fast‑moving civil mobilizations.

Pay range and compensation package

The opportunity to take ownership of the quality program across an active and growing portfolio of nuclear and civil construction projects.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.