Quality Assurance Lead

Torn Banner Studios; Toronto; Hybrid; CAD 60,000 - 85,000; Full time

Benefits offered by this job

6.5 weeks vacation

Employee stock options

Flexible schedule (remote/onsite)

Healthcare plan

Parental leave top-up

Job summary

Torn Banner Studios, a Toronto-based game developer, seeks a Quality Assurance Lead to oversee testing across projects and guide the QA team. You will partner with the QA Manager and leads to deliver polished releases and maintain testing standards.

Responsibilities include planning tests, managing resources, and coordinating with other departments to ensure testability. Remote options exist; Ontario residents or relocation to Ontario are required.

Qualifications

• 3+ years as a QA Lead or senior QA role in game development.
• Experience supervising testers on a shipped game.
• Strong communication and leadership skills.
• Experience testing on consoles and PC.

Responsibilities

• Manage test team day-to-day activities and quality of work.
• Own testing process and maintain QA tools and workflows.
• Collaborate with all departments to ensure testability.
• Develop test plans and cases with embedded testers.
• Oversee daily smoke tests and report feedback for coverage.
• Recruit, onboard, and train QA staff; foster positive team culture.
• Promote cross-department collaboration to meet studio goals.
• Drive a culture of continuous feedback and accountability.

Skills

QA Lead

Test management

Cross-team leadership

Communication

Problem solving

Quality advocacy

Team mentoring

Multiplatform testing

Tools

Jira

Confluence

TestRail

Job description

The Company Torn Banner Studios is a Toronto, Canada-based independent game development studio founded in 2010. We first made our mark with Chivalry: Medieval Warfare, a multi-million copy selling title that redefined melee combat in gaming. Since then, we've continued to grow and innovate, releasing Chivalry 2 and, most recently, No More Room in Hell 2. Today, our team of around 100 developers is dedicated to creating unique, challenging, and fun gaming experiences.

As a Quality Assurance Lead you will oversee the quality testing of our projects and of the QA department, in concert with the QA Manager and other QA Leads. The ideal candidate is passionate about supporting a team of testers and providing high-level direction. This individual must have a keen interest in participating in all aspects of the game development process, and an understanding and appreciation for problem solving and creating a polished product. This person will play a significant role in getting a high-quality game and updates to our players, working collaboratively with team members in all disciplines to ensure the game's quality. Note: While this role can be carried out remotely, candidates are required to be current Ontario or Quebec residents or willing to relocate to Ontario.

Responsibilities

• Manage the test team's day to day activities and quality of work
• Own and drive the testing process and maintain tools and processes used by testers (Jira, Confluence, TestRail, etc.)
• Collaborate with all departments on the team to ensure their work can be tested efficiently
• Develop testing plans and test cases for new features in tandem with embedded QA testers
• Oversee the execution of daily smoke tests and as-needed test runs, and provide feedback to testers to guarantee test coverage
• Help with recruitment, on-boarding, development and professional training of the quality assurance team
• Maintain regular internal communications and encourage a positive and ambitious team atmosphere
• Demonstrate good leadership, accountability, enthusiasm, openness, and a sense of commitment
• Foster strong relationships across departments, breaking down silos and promoting collaboration to achieve studio-wide objectives.
• Drive a culture of continuous feedback, accountability, and growth

Requirements

• At least 3 years of professional video game QA experience
• Professional experience as a QA Lead, supervising testers on a shipped game
• A strong and efficient communicator with excellent management skills
• Experience testing on multiple platforms, including Sony and/or Microsoft consoles and PC
• High degree of self-motivation and initiative-taking
• The ability to briefly work on-site in Toronto is required

Bonuses

• Experience with testing and supporting frequent updates to live games
• Experience with internal QA testing in small/medium sized development studios
• Experience with testing for Sony and Microsoft certification
• Experience with multiplayer/network testing
• Experience with Unreal Engine 5 or other equivalent engines
• Good knowledge of using metrics and data to guide testing goals
• Experience with developing tools for QA, build delivery, and automated testing
• Strong understanding of development best practices and experience diagnosing and debugging complex bugs and issues

Benefits & Perks

• 6.5 weeks paid vacation
• Eligible for Employee Stock Options Plan
• Flexible schedule and work location, with your choice of remote, hybrid, or on-site.
• Healthcare & benefits plan, for you and your family
• 100% parental leave top-up for 16 weeks, for Canadian employees.

Compensation

The pay range for this role is $60,000 to $85,000 per year.

Our recruitment process does not use artificial intelligence to automatically screen, assess, or select applicants. All decisions on progressing, rejecting, and offering candidates are made by human reviewers. One AI-enabled tool that may be used during the interview process is that of interview recording, transcription, and summarizing. Again, this would not make decisions, but simply make reviewing the notes easier. We will always ask for the candidates approval before using such a tool.

Torn Banner Studios welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

To see our team, our office and what we do as a company visit We are Torn Banner Studios.

In compliance with Ontario regulations, the advertised posting is for a currently vacant position.