Quality Assurance Engineer

TitanFile Inc.; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented Quality Assurance Engineer to enhance the secure information sharing experience. This role involves owning the QA process, developing test plans, and collaborating with engineering teams to ensure high-quality deliverables. The ideal candidate will thrive in a fast-paced environment, demonstrating a passion for quality and a commitment to continuous improvement. Join a dynamic team dedicated to transforming complex processes into efficient solutions, and take pride in ensuring the reliability of innovative products. This opportunity in Toronto promises professional growth and the chance to make a significant impact in the digital age.

Benefits

Career growth opportunities

Collaborative team environment

Qualifications

• 3-5 years of QA experience, preferably in SaaS or software development.
• Proficiency with QA tools and frameworks, including automation.

Responsibilities

• Own the end-to-end QA process, ensuring high-quality deliverables.
• Develop and execute test plans, cases, and scripts for testing.

Skills

Detail-oriented

Quality Assurance

Problem-solving

Communication Skills

Continuous Improvement Mindset

Education

Bachelor’s degree in Computer Science

Master’s degree in Engineering

Tools

Selenium

Playwright

Postman

REST-assured

Job description

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TitanFile is on a mission to transform the secure information sharing experience. This is a challenge worthy of pursuit! The costs and risks associated with complex projects like litigation, processing insurance claims, and conducting regulatory investigations are skyrocketing as the amount of data increases. TitanFile is transforming these processes so they can be done in minutes, not days -- by anyone, anywhere. As a result, our customers -- who range from financial institutions to law firms, from government agencies to higher education -- can service their clients faster with the privacy and security that they expect.

What we need:

TitanFile is looking for a Quality Assurance Engineer who is detail-oriented, takes ownership of their work, and is accountable for what they stamp with their approval. This individual must take pride in maintaining high standards, be passionate about quality, and have a natural drive to find and fix issues before they reach our users.

The ideal candidate will have experience in defining QA processes, working closely with engineering teams, and testing complex systems to ensure the best user experience. They will thrive in a fast-paced, collaborative environment and bring a mindset of continuous improvement to the QA process.

TitanFile offers an incredible opportunity for a QA Engineer to learn, grow, and be a crucial part of ensuring the quality and reliability of our product as part of an awesome growing team in Toronto.

Responsibilities:

• Own the end-to-end quality assurance process, ensuring high-quality deliverables.
• Develop and execute detailed test plans, test cases, and scripts for manual and automated testing.
• Identify, document, and track bugs through resolution in collaboration with the engineering team.
• Perform functional, regression, integration, and performance testing across web and mobile applications.
• Define and implement quality metrics to continuously improve product quality and QA effectiveness.
• Ensure thorough testing of new features, updates, and fixes before release to production.
• Collaborate with external QA vendors for final testing and ensure their findings are aligned with internal expectations.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 3 - 5 years of experience in Quality Assurance, preferably in a SaaS or software development environment.
• Proficiency with QA tools and frameworks (e.g., Selenium, Playwright, Postman, etc.).
• Strong understanding of software development lifecycles (Agile, Scrum) and CI/CD processes.
• Hands-on experience with automated and manual testing techniques.
• Familiarity with security testing, usability testing, and performance testing is a plus.
• Experience with API testing and tools like REST-assured or similar.
• Knowledge of secure coding practices and OWASP is an asset.
• Excellent verbal and written communication skills in English.
• Must be able and willing to lawfully work out of our Toronto, Ontario office.

Why TitanFile:

• Join a team of highly effective professionals working to solve two of the biggest challenges in the digital age: communication and privacy.
• Opportunity to build a career and grow professionally.