Quality Assurance Associate

Catalent; Windsor; On-site; CAD 48,000 - 57,000; Full time

Benefits offered by this job

Comprehensive Health, Dental, Vision &

Group Retirement Savings (RPP)

Employee Reward & Recognition

Tuition reimbursement

Job summary

Catalent is hiring a Quality Assurance Associate in Windsor, ON to foster a culture of quality and compliance on a 12-hour rotating continental shift. You will coach operators on documentation, review batch records, and support deviation handling while ensuring cGMP adherence.

Ideal candidates have a science degree and GMP experience, with strong analytical and communication skills. The role is 100% onsite and offers comprehensive benefits and growth opportunities.

Qualifications

• Bachelor's degree in science required; chemistry or biochemistry preferred.
• Experience in manufacturing, pharmaceutical, or GMP facility is an asset.
• Candidates with non-Canadian credentials must obtain equivalency evaluation (ACESC/WES).
• Role involves manual dexterity and potential exposure to chemicals.

Responsibilities

• Perform in-process batch review of documentation to ensure cGMP and SOP compliance.
• Assist in initiating manufacturing events and deviations; assess release potential.
• Conduct line clearance verifications during product changeovers and testing.
• Act as QA representative on shift for decision-making and issue resolution.
• Issue and file logs from equipment and environmental monitoring.
• Monitor GMP compliance to maintain inspection readiness.
• Participate in quality projects and meet deadlines, including extended hours when needed.
• Perform other duties as required.

Skills

Strong analytical

Interpersonal skills

Detail-oriented

Verbal and written communication

Education

Bachelor's degree in science

Tools

Microsoft Office Suite

Job description

About Site

Windsor, Ontario is one of two sites located in Canada offering softgel development and manufacturing capabilities for the Pharmaceutical and Consumer Health industries. We have a broad range of integrated formulation, manufacturing, analytical and packaging services to offer full-service turnkey solutions.

Windsor, Ontario is one of two sites located in Canada offering softgel development and manufacturing capabilities for the Pharmaceutical and Consumer Health industries. We have a broad range of integrated formulation, manufacturing, analytical and packaging services to offer full-service turnkey solutions.

Position Summary

We have an opportunity for a Quality Assurance Associate to join our team. In this role, you will help create a culture of quality, compliance, and continuous improvement that meets government, customer, and business requirements. The focus will be on preventing quality issues rather than detecting them. You will also coach and train operators and supervisors on proper documentation practices and current Good Manufacturing Practice (cGMP) requirements.

Shift: 12 hour rotating continental shifts (Days and Nights)

Location: Windsor, ON

100% Onsite

The Role

• Perform in-process batch review of documentation to ensure compliance with cGMPs and Standard Operating Procedures (SOPs), including coaching and training employees and supervisors on each issue.
• Assist in initiating manufacturing events and deviations as reported by production departments, ensuring product with potential quality issues is acceptable for release and reports are updated.
• Perform line clearance verifications of equipment and processing areas during product changeovers, which may include testing and verification of vision equipment.
• Act as Quality Assurance representative on shift for decision-making and issue resolution, escalating serious issues to production and QA management as required.
• Issue, review, and file various logs from operational areas, including equipment logs and temperature/relative humidity logs.
• Monitor GMP compliance in operating areas to maintain inspection readiness.
• Participate in special projects in other areas of quality and compliance, and work extended hours or weekends as needed to meet deadlines or resolve issues.
• Perform other duties as required.

The Candidate

Minimum Requirements

• Bachelor's degree in science (Chemistry or Biochemistry preferred) is required.
• Experience working in a manufacturing, pharmaceutical, and/or GMP facility is an asset.
• This position does not qualify for sponsorship.
• Candidates with non-Canadian credentials must provide an evaluation confirming the Canadian equivalency of the credentials as determined by the Alliance of Credential Evaluation Services of Canada (ACESC) such as World Education Services (WES).
• The role frequently involves sitting and using hands and fingers for tasks such as handling, feeling, and keyboard manipulation, requiring manual dexterity. Occasionally, it requires standing, walking, reaching, bending, twisting, stooping, kneeling, crouching, or crawling, along with close vision capabilities and potential exposure to chemicals.

Preferred Skills & Background

• Advanced computer skills in Microsoft Office Suite (Outlook, Excel, Access, Word).
• Strong analytical and interpersonal skills.
• Extremely detail-oriented.
• Excellent verbal and written communication skills.
• Able to work independently with minimal supervision.

Pay

The final salary offered to a successful candidate may vary within this range $48,000 – $57,000, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a global employer, and this salary range does not reflect positions that work in other countries.

Why You Should Join Catalent

• Comprehensive Benefit Package (Health, Dental, Vision, & Life Insurance).
• Group Retirement Savings – Registered Pension Plan (RPP) with employer contributions.
• Employee Reward & Recognition programs.
• Opportunities for professional and personal development & growth including tuition reimbursement.

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life‑saving and life‑enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [e-mail]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.