Quality Assurance Associate

Accord Healthcare Canada; Kirkland; On-site; CAD 45,000 - 65,000; Full time

Job summary

Join a forward-thinking company in the pharmaceutical manufacturing sector as a Quality Assurance professional. This entry-level role offers a unique opportunity to engage in vital QA activities, ensuring compliance with established SOPs and company policies. You'll be responsible for verifying release documents, coordinating product testing, and maintaining essential documentation systems. Your contributions will directly impact product quality and customer satisfaction. If you're passionate about quality assurance and eager to grow in a dynamic environment, this position is perfect for you.

Qualifications

• Entry-level position focusing on Quality Assurance activities.
• Requires strong understanding of SOPs and regulatory compliance.

Responsibilities

• Perform QA activities per established SOPs and company policies.
• Coordinate testing and maintain documentation for product releases.
• Manage customer complaints and develop training programs.

Skills

Quality Assurance

Document Management

SOP Development

Investigative Skills

Customer Complaint Handling

Education

Bachelor's Degree in Life Sciences or related field

Tools

Quality Management Systems

Job description

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Responsibilities:

• Perform activities of QA department in accordance to established SOPs and company policies.
• Perform verification and approval of release documents and batches of commercial products.
• Maintain document system for release of products.
• Coordinate finished product testing.
• Develop SOP and perform SOP review as well as ensuring their implementation through maintenance of training records.
• Perform and evaluate investigations.
• Generate and/or review Annual Quality Periodic Review (APQR).
• Receive, dispatch/answer and investigate Customer Complaints Inquiries.
• Develop and coordinate the audit program.
• Evaluate, establish and coordinate Quality Agreements with service providers.
• Develop and coordinate training program.
• Open, evaluate, manage and close Correction and Preventative Actions (CAPA) and Audits response.
• Maintain documentation system for all Accord Quality Systems; change control, audit report/action, training records, etc.
• Maintenance of technical staff training dossiers and SOPs (Standard Operating Procedures).
• Participate and manage the regulatory audits.
• Ensure maintenance of Good Documentation Practices.
• Evaluate processes and propose improvement.

Seniority Level

Entry Level

Employment Type

Full-Time

Job Function

Quality Assurance

Industries

Pharmaceutical Manufacturing