Quality Assurance and Quality Control Manager

Dexterra; Yellowknife; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Quality Assurance and Quality Control Manager to ensure compliance with quality programs across operations. This role involves overseeing maintenance activities, leading process improvements, and ensuring safety and efficiency in service delivery. You will work closely with site teams, coordinate contractor efforts, and maintain necessary documentation to meet regulatory standards. Join a growing company that values its people and offers a competitive compensation package, job security, and a supportive work environment where your contributions will make a difference.

Benefits

Competitive compensation package

Benefits coverage starts on your first day

Job security

Community involvement

Qualifications

• Detail-oriented individual with strong administrative skills needed.
• Experience in construction and QA/QC roles preferred.

Responsibilities

• Ensure QA/QC program compliance and oversee maintenance operations.
• Lead process improvement projects and manage contractor work.

Skills

Attention to detail

Strong administrative skills

Knowledge of Mechanical, Electrical, Civil, Industrial

Experience in QA/QC role

Ability to read specifications and drawings

Education

Diploma/Degree/Certificate in Engineering

Trades and Technology

Tools

CMMS (Computerized Maintenance Management System)

Job description

Company Description

WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT’S THE JOB?
As aQuality Assurance and Quality Control Manager, reporting to the Account Director, you will ensure the Quality Assurance and Quality Control Program is maintained and followed throughout operations. This position may require travel up to 50% of the time to various buildings throughout Canadian Forces Base Borden.

Your work will include:

• Support the site team to plan, control and supervise maintenance work and operation of Dexterra activities at CFB Borden.
• Lead process improvement projects, such as CMMS utilization and database management.
• Ensure that contractually agreed quality, audit, and compliance obligations meet SLA's and are delivered to the client’s satisfaction.
• Ensure work is being performed safely by staff and subcontractors.
• Ensure efficient utilization of manpower, supplies, utilities, and equipment in a cost-effective manner.
• Coordinate external contractors work for a variety of repairs and maintenance projects.
• Assist in organizing and maintaining technical information, regulatory compliance records, licensing and certifications to meet all federal and provincial legislation, code and standards.
• Assist in managing the maintenance management software (CMMS).
• Ensure that proper level of spare parts is available to minimize the down time or unavailability of space and/or equipment. Procuring parts/equipment as necessary.
• Provide procedural directions and problem-solving guidance to staff.
• Provide verbal and written reports as requested.
• Regularly monitor, report and communicate project progress.
• Review quality/safety procedures to ensure that there is adequate control of the quality/safety elements and facilitate as necessary to progress and close out any issues.
• Provide timely and accurate information about relevant quality/safety, audit, and compliance related risks and issues and escalate when appropriate.
• Provide training and/or perform other duties as assigned by the Account Director/Site Supervisor.

Qualifications

WHO ARE WE LOOKING FOR?

• Attention to detail is key! We need an individual who is detail-oriented, can adapt quickly in a fast-paced environment with shifting priorities, and someone who is willing to jump in where needed.
• Strong administrative skills are a necessity.
• Experience in at least one area (Mechanical, Electrical, Civil, Industrial) and knowledge of the others is an asset.
• Successful completion of a diploma/degree/certificate in an Engineering field is preferred, or in Trades and Technology.
• At least 2 years of experience in construction in either the residential, commercial, institutional, industrial, factory building, or modular manufacturing sectors is preferred.
• Previous experience in a QA/QC role is preferred.
• Familiar with the use and interpretation of Canadian Code Books and Industry Standards (TSSA, CAN ULC, ESA, ASTM, ASHRAE, NFPA etc.).
• Possess and maintain a safe driving record.
• Comprehensive experience reading specifications, drawings, and other associated project documentation.
• Able to assist in the coordination and maintenance of an applied program for Quality Control.
• Public Works and Government Services Canada, Level 2 Secret clearance will be required which includes 10 years Canadian Citizenship and clean criminal record.

Additional Information

WHAT’S IN IT FOR YOU?

• A place where people matter, not only at work but in the community.
• Be #1 on day 1 by joining an industry leader.
• Challenge! The opportunity to unpack and solve some very complex business problems on the way to achieving our vision.
• Job security as we are in growth mode.
• Very competitive compensation package.
• Benefits coverage starts on your first day.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.