Quality Assurance and Food Safety Specialist

Bento; Richmond Hill; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the food industry is seeking a Quality Assurance and Food Safety Specialist. The role involves conducting food safety assessments, facilitating training, and ensuring compliance with quality assurance protocols. The ideal candidate will have a background in food science, strong communication skills, and a commitment to creating a safe and healthy work environment.

Benefits

Comprehensive compensation package

Health benefits

Retirement plans

Extensive training and career advancement

Commitment to diversity, equity, and inclusion

Sustainable practices initiative

Qualifications

• Minimum 1 year of experience in food service, food safety, or hospitality.
• Knowledge of food safety and quality assurance best practices required.
• Ability to travel up to 10-15 days per month.

Responsibilities

• Conduct internal assessments of food safety and quality.
• Develop and implement corrective action plans.
• Assist in managing interactions with regulatory authorities.

Skills

Effective English communication

Interpersonal skills

Organizational skills

Attention to detail

Education

Post-secondary Degree or diploma in a related field

Tools

Microsoft Office Suite

Job description

Quality Assurance and Food Safety Specialist

Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Location :

• Head Office : 25 Sims Crescent, Unit 1, Richmond Hill ON L4B 1C9

Responsibilities :

• Conduct internal brand standard, food safety, health and safety assessments using a foundation of consulting, coaching, and training to achieve established outcomes
• Work with Operation Team to address root cause of assessment non-conformances and develop / implement effective corrective action plan(s)
• Facilitate food safety training and perform follow-up to failed assessments as required (I.e., re-assessments, etc.)
• Provide reports and summaries concerning quality assurance and food safety related matters from internal assessments, 3rd party assessments and customer internal assessments
• Coach teammates to ensure a safer and healthier workplace environment for everyone including our customers and consumers
• Main point of contact for Operation Team and customer to address any quality assurance and / or food safety related concerns
• Assist in managing interactions with regulatory authorities, including health inspectors and health departments.
• Assist with handling and investigation of customer / consumer complaints
• Assist with creation, implementation, continuous improvement and training of food safety / quality assurance policies or procedures
• Continuous improvement to all established programs, protocols, and procedures
• May be requested to work on special projects and other duties / responsibilities as required on a periodic basis

Qualifications :

• Post-secondary Degree or diploma in a related field (i.e., Food Science, Food Safety, Quality Assurance, etc.)
• Minimum 1 year food service, food safety or hospitality industry-related experience
• Working knowledge of food safety and quality assurance best practices
• Effective English communication skills, written and verbal
• Knowledge of French is preferred but not required
• Interpersonal skills with ability to influence / build internal and external relationships
• Strong organizational and time management skills, attention to detail and accuracy
• Able to work well independently and with a team
• Ability to lift 25 lbs chest high, stooping, kneeling, crouching, and reaching
• Available to work occasional evenings, weekends, and overtime as business needs dictate
• Proficient in Microsoft Office Suite : PowerPoint, Excel, Word, and Outlook
• Must possess a valid driver's license and have access to a vehicle as the role requires travel up to 10-15 days per month
• Ability to travel within Canada and the United States

Why you should join our team :

• Power of Collaboration : Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
• Competitive Rewards : Upon meeting eligibility criteria reap the benefits of a comprehensive compensation package with a bonus plan, group health benefits, and retirement plans that recognize your outstanding contribution.
• Ignite Your Potential : Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
• Champion Diversity, Equity, and Inclusion : We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
• Drive Sustainable Impact : As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.

For more information about us and our opportunities, please visit .

Special consideration will be given to applicants with previous experience working as a; Quality Assurance Specialist, Food Safety Specialist, Food Safety Auditor, Quality Control Inspector, Quality Assurance Coordinator, HACCP Coordinator, Quality Assurance Associate, Food Quality Auditor, Regulatory Compliance Specialist, Food Safety Supervisor, Food Safety Officer, Quality Assurance Lead, Food Quality Control Specialist.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

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Quality Assurance Specialist • Richmond Hill, ON, Canada