Quality Assurance Analyst

Socket.dev; Toronto; Hybrid; CAD 52,000 - 78,000; Full time

Job summary

Meridian OneCap Credit Corp in Toronto is seeking a Quality Assurance Analyst to ensure the quality, reliability, and performance of software applications. You will develop and execute test plans, identify defects, and support the delivery of technology solutions.

You will work with Business Analysts, Developers, Project Managers, and stakeholders to minimize production risk and improve user experience in a hybrid environment.

Qualifications

• SDLC & QA methodologies expertise
• Keen attention to detail
• Write test strategies and plans detailing test cycles, scripts, environment needs, and backend validation
• Black-box testing
• Perform scheduled, functional testing, integration & regression testing
• Interacting with relational databases to create and validate test data results
• Skills in designing and executing technical validation scripts to validate data flows across systems
• ISTQB certified
• Solid understanding of the System Development Life Cycle
• Clear understanding of testing methodologies
• Member Focus - Personally demonstrating that our Members are our highest priority

Responsibilities

• Participate in the defined Quality Assurance processes to ensure all standards are met
• Contribute to decision making based on the defect reporting and overall quality standards
• Analyze all test results and determine when to escalation issues to a Team lead or QA Manager
• Participate in the creation of QA test strategies and plans
• Participate in the creation of test cases and scripts
• Participate in the setup and maintenance of QA Test Environments
• Perform post implementation testing as required
• Participate in walkthrough, project and implementation meetings for all items worked on
• Analyze functional specs for completeness and testability
• Analyze test output, identify discrepancies and clearly document defects
• Collaborate with other areas within IT to identify and improve testing processes, tools and approaches
• Effectively communicate test results, defects and progress updates to team members and management

Skills

SDLC & QA methodologies

ISTQB certified

Black-box testing

Test planning & strategies

Functional/integration/regression

Database validation

Data validation scripts

QA process improvement

Attention to detail

Job description

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

Who we are!

Meridian OneCap Credit Corp (MOC) is an equipment and finance company providing a broad range of financial services to businesses throughout Canada. Our parent, Meridian Credit Union, has over 70 years of banking history and is Ontario’s largest credit union.

MOC is a provider of asset financing in the form of capital leases. We are committed to being the best provider of specialized equipment financing services to strategic vendors across Canada. Our service-oriented culture and exceptional group of professionals serves to provide our strategic partners with value-added service and constructive solutions. Meridian OneCap Credit Corp provides customized leasing solutions both to help companies sell equipment and to companies that have chosen to lease equipment, rather than buy. For manufacturers and vendors, we enable you to provide your customers with a value-added service that helps your customers acquire equipment efficiently and gives your company a competitive edge. And for the end user, we can help you to preserve working capital in your business, while benefiting now from the use of the equipment.

Our team is known as industry leaders. We’ve earned our reputation through consistent delivery of financing programs with the most efficient transaction process and superior customer service. With the largest direct sales force within the Canadian market, it’s no wonder our customer service is unparalleled.

About Meridian OneCap

The role:

At Meridian OneCap, you'll be part of a collaborative and innovative technology team that is transforming how we deliver digital solutions across the organization. As a Quality Assurance Analyst, you will have the opportunity to work on impactful projects, modern technologies, and enterprise applications that support business growth and enhance the customer experience. You'll partner with talented professionals across technology and business teams, develop your testing and analytical skills, and play a critical role in ensuring the delivery of high-quality solutions.

The Quality Assurance (QA) Analyst is responsible for ensuring the quality, reliability, and performance of software applications and technology solutions through comprehensive testing and validation activities. Working closely with Business Analysts, Developers, Project Managers, and business stakeholders, the QA Analyst develops and executes test plans, identifies and manages defects, validates system functionality and data integrity, and supports the successful delivery of technology solutions. This role plays a vital part in minimizing production risk, improving user experience, and ensuring applications meet business and technical requirements. The ideal candidate is analytical, detail-oriented, collaborative, and passionate about delivering high-quality solutions that drive business success.

Key Responsibilities

Management and Decision Making

• Participate in the defined Quality Assurance processes to ensure all standards are met
• Contribute to decision making based on the defect reporting and overall quality standards
• Analyze all test results and determine when to escalation issues to a Team lead or QA Manager

Service

• Participate in the creation of QA test strategies and plans
• Participate in the creation of test cases and scripts
• Participate in the setup and maintenance of QA Test Environments
• Perform post implementation testing as required
• Participate in walkthrough, project and implementation meetings for all items worked on
• Analyze functional specs for completeness and testability
• Analyze test output, identify discrepancies and clearly document defects

Communication

• Collaborate with other areas within IT to identify and improve testing processes, tools and approaches
• Effectively communicate test results, defects and progress updates to team members and management
• Actively engage in team discussions to provide constructive feedback to improve the overall quality of the application/software
• Resolve issues and escalation to others as appropriate
• Liaise extensively with internal clients and IT team members (Developers, BA’s and QA’s)
• Ability to explain testing methodology, processes, tools, templates, environment & concepts to team members
• Understand and be able to explain basic design components and methodology

Impact

• Responsible for testing applications thoroughly to ensure that the risk of promoting changes to production are minimized
• Accountable for coordinating and testing small to medium sized work items and projects
• Responsible for ensuring quality code is implemented to our Production system
• Responsible for ensuring QA systems are available and meet the needs of QA staff
• Identify and report critical issues that impact user experience or compromise system functionality

Knowledge, Skills, and Abilities

• SDLC & QA methodologies expertise
• Keen attention to detail
• Write test strategies and test plans that document testing approach to include: number/type of test cycles required, existing test scripts to use/update, new test scripts to write, environment requirements, and backend system testing
• Black-box testing
• Perform scheduled, functional testing, integration & regression testing.
• Interacting with relational databases to create and validate test data results
• Skills in designing and executing technical validation scripts to validate data flows across systems
• ISTQB certified
• Solid understanding of the System Development Life Cycle
• Clear understanding of testing methodologies
• Member Focus - Personally demonstrating that our Members are our highest priority.

This role represents an existing vacancy. Internal candidates are being considered as part of our standard process.

Salary Range: CAD $52,000to$78,000annually.

Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.

Office Location: Toronto Corporate Office. This is a hybrid opportunity.

Meridian OneCap has a remote work policy that allows flexibility for employees to work remotely but also requires our employees to attend the office minimum one day per week. The intention is for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your candidates and clients!
• You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
• This isn't your typical "corporate" job. We work hard and we have fun!

Build the Future of Banking with Us

At Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:

• Embedding & leveraging technology– Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
• Critical Thinking– The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
• Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
• Curiosity & Flexibility– Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Our Commitment To You

Meridian OneCap is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Meridian OneCap.