Relationship Manager

Meridian OneCap; Toronto; Hybrid; CAD 41,000 - 50,000; Full time

Job summary

Meridian OneCap Credit Corp in Canada invites applications for a Relationship Manager to support customers and vendors within national programs. You will build and manage vendor relationships, educate clients on OneCap financing options, and drive program participation.

The role requires a university degree, at least two years in equipment finance, and bilingual French–English. This hybrid position offers Toronto, Burnaby or Montreal offices, CAD 45,000 base with variable commission.

Qualifications

• University degree or equivalent experience.
• At least 2 years in equipment finance and leasing.
• Bilingual fluency in French and English (written and verbal) is required.
• Excellent presentation and PC skills (Excel, Word, PowerPoint).
• Access to a vehicle for local travel.

Responsibilities

• Solicit new Vendor opportunities and develop partnerships with vendors.
• Identify and contact remote Vendors/Distributors within active programs.
• Manage portfolio using CRM and communicate program pricing to Vendors.
• Explain programs to Vendors and act as key contact for program transactions.
• Coordinate documentation and ensure accurate transaction details.
• Maintain ongoing communications to Vendors regarding program changes.

Skills

Bilingual - French and English

Presentation skills

PC skills (Excel, Word, PowerPoint)

Education

University degree or equivalent experience

Job description

Toronto Corporate Office
3280 Bloor St W
(Centre Tower, 7th Floor)
Etobicoke, ON M8X 2X3, CAN

Toronto Corporate Office
3280 Bloor St W
(Centre Tower, 7th Floor)
Etobicoke, ON M8X 2X3, CAN

At Meridianour aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

Who we are!

Meridian OneCap Credit Corp (MOC) is an equipment and finance company providing a broad range of financial services to businesses throughout Canada. Our parent, Meridian Credit Union, has over 70 years of banking history and is Ontario’s largest credit union.

MOC is a provider of asset financing in the form of capital leases. We are committed to being the best provider of specialized equipment financing services to strategic vendors across Canada. Our service-oriented culture and exceptional group of professionals serves to provide our strategic partners with value-added service and constructive solutions.

Meridian OneCap Credit Corp provides customized leasing solutions both to help companies sell equipment and to companies that have chosen to lease equipment, rather than buy. For manufacturers and vendors, we enable you to provide your customers with a value-added service that helps your customers acquire equipment efficiently and gives your company a competitive edge. And for the end user, we can help you to preserve working capital in your business, while benefiting now from the use of the equipment.

Our team is known as industry leaders. We’ve earned our reputation through consistent delivery of financing programs with the most efficient transaction process and superior customer service. With the largest direct sales force within the Canadian market, it’s no wonder our customer service is unparalleled.

As Relationship Managers, the incumbent will support customers and vendors within aligned market (office products, F&I direct who participate in national programs, or regional vendors who do not require the traditional sales support model).

In addition, in the role of Relationship Manager, you are committed to building the portfolio of vendors and customers, building, and managing relationships by prospecting within assigned territories/verticals while educating them on OneCap financing options and earning their business. OneCap has an experienced Operations Team that provide our sales professionals with top tier support so that our sales personnel can spend their time building relationships and closing transactions, and less time on processing paperwork.

What you'll do as a Relationship Manager:

• Solicits new Vendor opportunities and works with Senior Manager, Relationship Manager Team to develop new Vendor Partnerships.
• Develops partnerships with vendors who sell acceptable equipment to MOCC.
• Identify and contact all remote Vendor/Distributors covered by the active National Account programs.
• Utilize CRM to actively manage portfolio and outbound business development
• Explain the programs to Vendors, providing pricing and program structure.
• Solicit Vendors for program transactions and establish self as key point of contact for programs.
• Provide ongoing communication to Vendors pertaining to new program structures and pricing.

Application Development

• Receives loan applications, prepares quotes for Vendors and Lessees, and ensures all necessary information is received to process an application.
• Confirms details of the requests with Vendors.
• Accurately enters transaction details into the application system (DSI).
• Submits application to MOCC Credit and follows up directly with the Vendor/applicant for any additional details/questions received from MOCC Credit.
• Contacts customers to confirm details of their contract and review transaction pricing using the tools provided.

Compliance

• As required, works with the MOCC audit group to confirm how to properly document transactions that are more complicated. Sends out legal documents to Vendor and/or Lessee.
• Registers appropriate liens through appropriate Provincial collateral registries to perfect security (to ensure enforceability of documents and MOCC’s priority on equipment to minimize losses in the event of contract default).
• As required, follows up for return of required documents.
• Reviews all transaction documentation to ensure it is properly executed and in compliance with MOCC credit authorization and pricing guidelines.
• Ensures compliance with all provincial and federal regulations and internal company policies.
• Works with the Vendor/Lessees to address any documentation deficiencies.
• Prepares Lease package for Audit.
• Scans and uploads all documentation into the Application system and submit it for Audit.
• Works with Audit to deal with any issues or additional information that may be required.

Administration

• As required, work with the audit group and follows-up with the Vendor/Lessee on all non-material transaction deficiencies as identified by Audit.
• Updates and distributes indirect lease program pricing information, as applicable, at the direction of their manager, and maintains a database of indirect contacts.
• Learns various vendor and/or broker programs, fee structures and special handling of specific accounts.
• Prioritizes tasks for the workday and re-evaluates priorities as new tasks are required.

Complexity of Position:

The incumbent receives general direction from their manager on assignments; however, he/she is expected to take initiative in terms of managing priorities and workflow. Significant issues, trends and results are communicated to their manager to review recommendations for resolution.

• High level of personal motivation, energy and drive.
• Accepts responsibility for positive end results.
• Collaborative style and persuasive interpersonal skills; ability to influence others.
• Aptitude for mathematical functions including financial calculations.
• Excellent analytical and problem-solving skills.
• Excellent oral and written communication skills; ability to interact effectively with customers and all levels of staff to effectively communicate program financing details.
• Strong organization and time management skills; must be able to handle multiple interruptions and adjustments to priorities throughout the day.
• Able to work both independently and collaboratively as part of a team.

What you can bring to this Role:

• University degree or equivalent experience.
• A minimum of two (2) years related experience: knowledge of equipment finance and leasing preferred.
• Bilingual - Fluency in French and English both written and verbal is a requirement.
• Excellent presentation and PC skills (Excel, Word and PowerPoint).
• Access to a vehicle for local travel.

This role represents an existing vacancy. Internal candidates are being considered as part of our standard process

Salary Range: CAD $45,000 base plus variable commission

Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.

Office Location: Toronto, Burnaby, or Montreal Corporate Offices. This is a hybrid opportunity.

Meridian OneCap has a remote work policy that allows flexibility for employees to work remotely but also requires our employees to attend the office minimum one day per week. The intention is for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your candidates and clients!
• You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
• This isn't your typical "corporate" job. We work hard and we have fun!

Build the Future of Banking with Us

At Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst forsustainable growth,community impact, andfuture-readiness. As the financial landscape evolves, we’re looking for team members who bring:

• Embedding & leveraging technology– Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
• Critical Thinking– The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
• Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
• Curiosity & Flexibility– Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Our Commitment To You

Meridian OneCap is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Meridian OneCap.

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