Quality Assurance Analyst

Messer Americas; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

Messer Americas seeks a qualified individual to lead their HSEQ/Quality Assurance document management program. This pivotal role involves ensuring compliance and accuracy of documents, supporting training initiatives, and preparing for audits. The ideal candidate will possess a technical degree and substantial experience in regulated environments, emphasizing strong attention to detail and regulatory knowledge.

Benefits

Paid vacation

Competitive benefits

Career advancement opportunities

Referral program

Employee discounts

Home daily

Qualifications

• 3+ years experience in document management and training systems.
• Knowledge of ISO 9001, ISO 14001, and GMP regulations.
• Strong background in quality assurance principles.

Responsibilities

• Lead the HSEQ/Quality Assurance document management program.
• Support training programs and maintain audit-readiness.
• Collaborate with teams for document review and compliance.

Skills

Attention to detail

Auditing

Regulatory compliance

Communication

Technical knowledge of Compressed Gas Industry

Education

Technical Degree or diploma

Tools

Microsoft Word

Excel

PowerPoint

MS Project

Job description

About Messer

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America.We offer over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and distribution network. Health and safety, sustainability practices and environmental protection are core Messer values that are embedded in our daily operations.

Why Messer?

• Certified as Great Place to Work
• Paid time off: Excellent paid vacation available in first year including personal days.
• Pay and benefits: Competitive pay rate with comprehensive benefits and competitive pension plan.
• Bonus and pay increases: Incentive program based on company performance and annual merit increase program.
• Career growth: Opportunities for career advancement through training and development opportunities with tuition reimbursement program.
• Referral program: Employees can refer talent and earn!
• Employee perks and discounts: Access to exclusive discounts on a number of products and services across Canada.
• Home Daily; regular, weekly (Mon-Fri) schedule for local drivers.
• Newer fleet / well-maintained equipment.

Purpose:

Lead the HSEQ/Quality Assurance document management program, ensuring all policies are tracked, organized, properly approved and documented in the electronic document management system (INTELEX). This position plays an integral role in our QMS system by ensuring that all program documents are accurate, current, compliant, and maintained in a state of audit-readiness while administering the safety and quality training programs across the organization to promote a culture of compliance.

This position plays an integral role in supporting various lines of business with creating, reviewing, revising, and formatting various types of documents to ensure accuracy and consistency across the organization.

What you’ll do:

• Work in collaboration with the Document Management System (DMS), Program Manager and cross-regional business document processors to acquire consensus and continuity across Messer Americas when appropriate.
• Assisting with the creation, editing and revision process, and formatting documents using word processing software, such as Microsoft Word, Excel and PowerPoint as examples.
• Proofreading documents for errors and making necessary minor grammatical changes.
• Ensuring all documents are stored and controlled in our (DMS) document management system (DMS) with periodic review and updating as required.
• Support and train Document Owners and business users to understand the Document Control module in Intelex.
• Administer user access to document management and training systems (e.g. Intelex and TRACCESS).
• Assist teams in audit preparation through organized regulatory and compliance documentation and training obligations.
• Support the on-going training program and TRACESS administration, for all sites across Canada to ensure a steady state of audit readiness and compliance by completing and issuing status reports and providing other similar HSEQ related training performance KPI’s.
• Participate in and support customer, ISO, Health Canada and other HSEQ related audits throughout the year.
• Provide HSEQ related KPI status reports and action item summaries to sites, government regulators and other stakeholders as required.
• Periodic review and updating of HSEQ policies and SOPs.
• Support HSEQ related customer requests and compliance related deliverables, including preparing annual summary reports, performing customer complaint and NCR investigations, completing APQRs/Mock recalls and following up on open action items.
• Support GMP program initiatives and related regulatory training program.
• Support the QA Program Manager and the wider HSEQ team in various tasks, as required.

What it takes:

Education and Experience:

• Technical Degree or diploma, or relevant experience.
• 3+ Years’ experience in document management and training systems in a highly regulated environment.
• Knowledge of ISO 9001, ISO 14001, and Health Canada’s GMP, Medical Device and Controlled Substance Regulations.
• Quality systems management (QMS) with strong background in quality assurance principles.
• Knowledge of Project Management, Change Management and Risk Assessment processes.

Key Skills and Attributes:

• Strong attention to detail in written work.
• Strong background in auditing and regulatory compliance.
• Strong technical knowledge of Compressed Gas Industry considered an asset.
• Knowledge and experience in GMP and Health Canada regulated operational environments preferred.
• Proficient in managing regulatory documentation and technical specifications.
• Strong reading and comprehension, good oral and written communication.
• Proficient with Word, EXCEL, power point, MS project, IMSS and databases in general. Must be comfortable using computers.
• Must be self-motivated.
• Well organized, results oriented.
• Persistent in following up on open issues.
• Enjoys continuous learning.
• Able to work virtually and ability to influence.

At Messer, our vision for Diversity & Inclusion is to create an environment where all of us accept, respect and value the differences of multiple identities and truly welcomes the diverse ideas and perspectives of individuals. In doing so, we shape an open and creative company culture, providing every individual an equal opportunity to thrive.

Together we value innovation, efficiency and flexibility. Putting safety first, working with integrity and respect, we encourage everyone to find solutions for success. That means for our customers and for our colleagues. This makes us a great place to build a career where your skills are valued and developed.

Apply today @Messer Careers.

Please feel free to check us out and see what we do!

If you need assistance with the application or would like to request an accommodation, call [phone].