Quality Assurance Administrator

NFI Group; Winnipeg; Hybrid; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits with immediate

Paid holidays and vacation

On-the-job training

Advancement opportunities

Job summary

New Flyer, a brand of NFI Group, seeks a Quality Assurance Administrator to support the QA department in Winnipeg. You will maintain quality records, track data, and aid continuous improvement initiatives across multiple facilities.

The role requires post-secondary education in business/office admin and strong proficiency with MS Office. You will collaborate with cross-functional teams and manage documentation with attention to detail.

Qualifications

• Post-secondary education in Business Administration, Office Administration or related field.
• Experience in administrative, clerical or office support role.
• Experience maintaining records, reports, and data in a fast-paced environment is an asset.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Maintain and oversee quality records, documentation, and reporting systems.
• Monitor and analyze quality data, trends, and performance metrics.
• Generate and distribute quality and production performance reports.
• Investigate quality-related issues through data analysis and records review.
• Support quality initiatives, audits, and continuous improvement activities.
• Coordinate documentation, reporting, and information sharing across multiple facilities.
• Administer quality systems, files, and departmental resources.
• Ensure the accuracy, consistency, and integrity of quality documentation and data.
• Provide administrative and clerical support to the Quality Assurance team.

Skills

Data analysis

Records management

Communication

Organization

MS Office

Education

Post-secondary education in Business Administration/Office Administration

Tools

Microsoft Office Suite

Job description

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

POSITION SUMMARY

The Quality Assurance Administrator provides administrative and clerical support to the Quality Assurance Department. This role is responsible for maintaining accurate quality records, tracking and reporting quality data, and supporting quality initiatives to help ensure departmental objectives are achieved and continuous improvement efforts are successful.

WHAT YOU WILL DO:

• Maintain and oversee quality records, documentation, and reporting systems.
• Monitor and analyze quality data, trends, and performance metrics.
• Generate and distribute quality and production performance reports.
• Investigate quality-related issues through data analysis and records review.
• Support quality initiatives, audits, and continuous improvement activities.
• Coordinate documentation, reporting, and information sharing across multiple facilities.
• Administer quality systems, files, and departmental resources.
• Ensure the accuracy, consistency, and integrity of quality documentation and data.
• Provide administrative and clerical support to the Quality Assurance team.

WHAT YOU NEED TO BE SUCCESSFUL:

• Post-secondary education in Business Administration, Office Administration or related field
• Previous experience in an administrative, clerical or office support role
• Experience maintaining records, reports, and data in a fast-paced environment is an asset
• Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint).
• Strong analytical, organizational, and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and as part of a team.

Up to 10% travel within North America

OUR WHY:

We exist to move people. Our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable.

NFI Group | We Move People - YouTube

Leveraging 450 years of combined experience, NFI is leading the electrification of mass mobility around the world. With zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com.

WHY JOIN US:

• Be a part of a team leading the world’s electrification of mass mobility
• Competitive Wages and comprehensive benefit package with Immediate benefit eligibility
• Paid holidays and vacation
• Passionate about creating a better product, a better workplace, and a better world
• Inclusive workplace culture that values and empowers team members.
• On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023)
• Advancement opportunities within our family of companies

New Flyer is an equal opportunity employer. We celebrate diversity, ensure equitable experiences and are committed to creating an inclusive environment reflective of the communities we operate. Accommodations are available at all stages of the recruitment process, at the candidates’ request.