Quality and Compliance Analyst

Goodmorning com; Edmonton; On-site; CAD 60,000 - 90,000; Full time

Job summary

GoodMorning.com is seeking a Supply Chain Quality and Compliance Analyst to bridge regulatory standards with vendor accountability and product excellence. You will audit materials, resolve non-conformities, drive CAPA actions, and foster continuous improvement across our network.

The role protects brand reputation, minimizes operational risk, and ensures customers receive high-quality products across North America. A strong background in QA and regulatory compliance is essential.

Qualifications

• Bachelor's degree in Quality Management or related field.
• 2+ years in quality assurance, compliance, or supply chain roles.
• Strong knowledge of QA standards and regulatory requirements.
• Certifications in ISO, Lean Six Sigma, or similar.

Responsibilities

• Audit incoming materials and finished goods for conformance.
• Identify, investigate, and resolve quality non-conformities.
• Lead CAPA initiatives to mitigate risks across the supply chain.
• Maintain quality documentation and prepare audit evidence.
• Monitor supplier quality and regulatory compliance.
• Train teams on quality and compliance standards.

Skills

QA methodologies

Data analysis

Quality systems

CAPA

Supplier liaison

Communication

Problem solving

Time management

Education

Bachelor's degree in Quality Management/SC/Business Admin

Job description

Ready to champion quality and compliance across an agile, fast-moving supply chain? As a Supply Chain Quality and Compliance Analyst at GoodMorning.com, you will serve as the crucial link between regulatory standards, vendor accountability, and product perfection. You will audit incoming materials, resolve non-conformities, drive CAPA initiatives, and embed a culture of continuous improvement across our network. Your work will directly protect our brand reputation, minimize operational risk, and ensure our customers receive nothing short of the best.

About Us

GoodMorning.com is a Canadian pioneer in the creation and growth of award-winning direct-to-consumer brands. Over the last decade, we have delivered hundreds of thousands of beloved products to customers across North America. And we've created an exciting, ownership-driven culture perfectly suited to intelligent, results-driven individuals. If you're hungry to disrupt stale consumer industries with innovative new brands and products of exceptional value that customers love, then GoodMorning.com is the place for you!

In this role, you will

Quality Assurance and Control:

• Implement and maintain quality assurance processes across the supply chain.
• Perform inspections, audits, and tests on incoming materials, in-process products, and final goods as needed.
• Monitor suppliers and vendors to ensure compliance with quality standards.
• Investigate and resolve quality issues or non-conformities.
• Report and monitor quality metrics related to supplier and product performance

Regulatory Compliance:

• Ensure compliance with industry-specific regulations, certifications, and standards.
• Keep up-to-date with changes in regulations and ensure processes align with legal requirements.
• Prepare and maintain documentation required for audits and regulatory inspections.

Supplier and Vendor Management:

• Assess and approve new suppliers based on quality and compliance standards.
• Conduct vendor self assessment analysis to ensure adherence to contract specifications and regulatory requirements.
• Oversee management and resolution of customer complaints related to quality, ensuring prompt and effective solutions.
• Collaborate with suppliers to address and resolve quality or compliance issues.
• Identify risks related to product quality, safety, and compliance in the supply chain.
• Implement corrective and preventive action plans (CAPAs) to mitigate risks.
• Monitor and report on key quality metrics and trends.

Process Improvement:

• Develop and revise quality policies and procedures, ensuring they align with industry standards and organizational objectives.
• Implement and maintain an up-to-date quality management system.
• Drive continuous improvement initiatives across supply chain operations.
• Train internal teams and suppliers on quality and compliance standards.

Documentation and Reporting:

• Maintain accurate and up-to-date records of quality audits, tests, and corrective actions.
• Prepare detailed reports for management, highlighting quality performance and compliance status.
• Support internal and external audits by providing required documentation and evidence.

Requirements

Qualifications

• Bachelor's degree in Quality Management, Supply Chain Management, Business Administration, or a related field.
• Minimum of 2 years' experience in quality assurance, compliance, or supply chain roles, preferably in manufacturing, logistics, or distribution sectors.
• Strong knowledge of quality assurance protocols, standards, and regulatory requirements applicable to supply chain and logistics.
• Certifications in quality assurance methodologies such as ISO standards, Lean Six Sigma, or similar.

Skills

• Understanding of quality assurance methodologies, tools, and industry regulations.
• Proficiency in analyzing quality data and metrics, with the ability to use this information to drive improvements.
• Familiarity with developing and revising quality systems, policies, and procedures.
• Ability to identify discrepancies and ensure all standards are met.
• Effective in liaising with suppliers, internal teams, and regulatory bodies.
• Effective communication and training skills, with the ability to guide and educate team members on quality best practices.
• Strong problem-solving skills to address quality and compliance challenges.
• Experience in developing and implementing corrective action plans for quality issues.
• Ability to manage multiple tasks, timelines, and priorities effectively.