Quality Analyst Technician- AV

Apex Systems; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in IT services is seeking a Quality Analyst Technician to ensure the quality of Audio Visual systems at a top Canadian Bank. The role involves performing QA testing on AV equipment, troubleshooting issues, and ensuring systems operate seamlessly with Microsoft Teams and Office 365. Ideal candidates will have hands-on experience with AV technologies and the ability to work independently in a fast-paced environment.

Benefits

Comprehensive benefits package

401K program with company match

Employee stock purchase program

On-demand training program

Career Coaching

Qualifications

• 1–3 years of hands-on experience in AV technologies.
• Strong understanding of Microsoft Teams and UC technologies.
• Proven experience with Crestron and QSYS.

Responsibilities

• Perform QA/QC testing on AV systems including Crestron and QSYS.
• Test conference room cameras for performance and integration.
• Document test results and collaborate with IT teams.

Skills

Troubleshooting

Quality Assurance

Collaboration

Adaptability

Tools

Crestron

QSYS

Microsoft Teams

Job description

We see you're coming in from Europe. Are you interested in a position with Apex Systems? Send us your information and resume or call us at our Cork office [phone]

Job#: 2076792

Job Description:

Quality Analyst Technician – Audio Visual (AV) Systems

Apex Systems is a global IT services provider and our staffing practice has an opening for a Quality Analyst Technician to place at our client, a top Canadian Bank

Client: A top Canadian Bank

Terms: 6 months, with possibility to extend

Location onsite- Downtown-

Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to [e-mail] Please reference Quality Analyst Technician

Key Responsibilities:

• Perform QA/QC testing on AV systems including Crestron, Flex/MTR(s), SurfaceHubs, Dante, Biamp, QSYS, and related technologies.
• Test and troubleshoot conference room cameras (Poly, PTZ, OneBeyond, QSYS, Huddly, Logi) for performance, alignment, and integration.
• Ensure seamless integration of Microsoft Teams and Office 365 with AV systems.
• Conduct network compatibility testing (Wi-Fi, PoE, firewall/security) and validate data flow, latency, and connection stability.
• Use QSYS for operational testing, configuration, and performance verification.
• Collaborate with engineering and IT teams to resolve integration issues and optimize AV performance.
• Document test results, issues, and resolutions in a clear and repeatable format.
• Support AV system deployment and provide technical guidance during troubleshooting phases.
• Apply QA/QC best practices to ensure reliability, safety, and performance standards are met.

Required Qualifications:

• 1–3 years of hands-on experience in AV technologies and systems.
• Proven experience with Crestron, QSYS, SurfaceHubs, Dante, Biamp , and related platforms.
• Strong understanding of Microsoft Teams, Office 365, and UC technologies .
• Experience working with conference room AV setups and camera systems .
• Familiarity with network technologies including Wi-Fi, PoE, and firewall/security applications.
• Demonstrated ability to troubleshoot and resolve AV system issues.
• Self-motivated, adaptable, and capable of working in fast-paced, ad hoc environments.

Preferred Qualifications:

• Operational experience with QSYS in live environments.
• Exposure to trade floor AV systems , IPT , and digital delay technologies .
• Industry certification such as AQAV9000 or equivalent is a plus.

Snapshot of Ideal Candidates:

• 1–2 candidates with deep expertise in Crestron and QSYS (Lead-level preferred).
• All candidates must have strong QA/QC and AV troubleshooting experience.
• Comfortable working independently and collaboratively across engineering and IT teams.

If you are not a 99% match to the above, and want to be considered for other opportunities at our enterprise clients, register for our Talent Network where you can receive job alerts about new opportunities that match your interests.

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.