Quality Analyst

Thermon Industries, Inc; Calgary; On-site; CAD 55,000 - 75,000; Full time

Job summary

Thermon Industries, Inc. is seeking a Quality Analyst to support the maintenance of the Quality Management System for its industrial heating products. You will work with Microsoft Dynamics AX to manage specifications, NCRs/CARs and maintain QC workflows.

Ideal candidates have a bachelor's degree in a technical field, up to 2 years in manufacturing, and familiarity with ISO 9001. You will participate in audits and assist with training records and CAPAs as needed.

Qualifications

• Bachelor's degree in Engineering (Electrical, Mechanical, or Industrial), Science, or a technical field.
• 0 to 2 years in a manufacturing or industrial environment. Internships in production, operations, or quality control are highly preferred.
• Experience or academic exposure to Microsoft Dynamics AX (or Microsoft Dynamics 365 Finance & Operations) for inventory, production, or quality module tracking.
• Basic understanding of manufacturing standards (such as ISO 9001). Familiarity with electrical testing or industrial heating systems is a major asset.
• ISO lead auditor certification beneficial
• Strong analytical problem-solving abilities, high attention to visual detail, strong organizational skills, and the ability to communicate effectively with shop-floor operators and engineering teams alike.

Responsibilities

• Use Microsoft Dynamics AX to log quality orders, process material inspection results, track non-conformance reports and corrective actions (NCRs and CARs), assist with disposition of nonconforming components and equipment (including vendor supplied), manage vendor approvals, and maintain MTR database.
• Issue, review, and archive manufacturing batch records, design specifications, test logs, and Standard Operating Procedures (SOPs) for heat trace assembly lines.
• Document manufacturing errors, log product deviations (such as insulation defects or resistance variations), and track the progress of Corrective and Preventive Actions (CAPAs).
• Gather production data, organize inspection files, and provide administrative support during internal and external audits for certifications like ISO 9001 and hazardous location approvals (e.g., ATEX, IECEx, UL).
• Provide facility input for the yearly Quality Management Review
• Verify that manufacturing personnel complete required training on specialized heat trace manufacturing methods, electrical safety, and revised quality standards before working on the line. Manage and maintain training records.
• Manage and maintain tool calibration database.

Skills

Microsoft Dynamics AX

Analytical thinking

Attention to detail

Communication

Education

Bachelor's degree in Engineering or technical field

Tools

Microsoft Dynamics AX

Job description

Who We Are - Thermon

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership.

Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency.

We care deeply about the success of our customers, the well‑being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side‑by‑side with our customers. We transfer the warmth needed to make life work.

The Role

The Quality Analyst supports the maintenance, documentation, and administration of the company's Quality Management System. This role ensures that specialized management products – such as self-regulating heating cables, mineral insulated cables, and control systems‑meet strict industrial, electrical, and safety standards. The specialist will heavily utilize the Microsoft Dynamics AX ERP system to manage item specifications, track non‑conformances, and maintain quality control workflows.

What You Will Do

• Use Microsoft Dynamics AX to log quality orders, process material inspection results, track non‑conformance reports and corrective actions (NCRs and CARs), assist with disposition of nonconforming components and equipment (including vendor supplied), manage vendor approvals, and maintain MTR database.
• Issue, review, and archive manufacturing batch records, design specifications, test logs, and Standard Operating Procedures (SOPs) for heat trace assembly lines.
• Document manufacturing errors, log product deviations (such as insulation defects or resistance variations), and track the progress of Corrective and Preventive Actions (CAPAs).
• Gather production data, organize inspection files, and provide administrative support during internal and external audits for certifications like ISO 9001 and hazardous location approvals (e.g., ATEX, IECEx, UL).
• Provide facility input for the yearly Quality Management Review
• Verify that manufacturing personnel complete required training on specialized heat trace manufacturing methods, electrical safety, and revised quality standards before working on the line. Manage and maintain training records.
• Manage and maintain tool calibration database.

Knowledge & Qualifications

• Bachelor's degree in Engineering (Electrical, Mechanical, or Industrial), Science, or a technical field.
• 0 to 2 years in a manufacturing or industrial environment. Internships in production, operations, or quality control are highly preferred.
• Experience or academic exposure to Microsoft Dynamics AX (or Microsoft Dynamics 365 Finance & Operations) for inventory, production, or quality module tracking.
• Basic understanding of manufacturing standards (such as ISO 9001). Familiarity with electrical testing or industrial heating systems is a major asset.
• ISO lead auditor certification beneficial
• Strong analytical problem‑solving abilities, high attention to visual detail, strong organizational skills, and the ability to communicate effectively with shop‑floor operators and engineering teams alike.