Qualified Success Architect / Sr. Success Architect (Canada)

Leadout Capital; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Leadout Capital is seeking a Sr. Success Architect to own onboarding and adoption of the Agentic Marketing Platform for enterprise customers.

You will collaborate with Marketing, Sales, RevOps, and IT to design scalable inbound pipeline strategies and deep platform integrations with Salesforce and GTM systems. The role requires 5–10 years in mid-market to enterprise software, strong communication, and expertise in Salesforce and marketing automation.

Qualifications

• 5–10 years of mid market/enterprise software experience.
• Excellent interpersonal, communication, persuasion, presentation and writing skills.
• Deep working knowledge of Salesforce CRM.
• Working knowledge of marketing automation systems.
• Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications.
• Outstanding problem-solving skills with the ability to meet business requirements with technical solutions.
• Must be willing to work in a fast-paced startup environment with multiple roles.
• Bachelor's degree required.
• Passion for making customers successful with software solutions.

Responsibilities

• Lead customers through onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent.
• Partner with stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies.
• Architect and implement solutions integrating with Salesforce, marketing automation, routing workflows, and GTM systems.
• Guide customers through AI-powered buyer engagement configurations across web and email channels.
• Translate business objectives into technical designs, flows, segmentation, and AI SDR goals.
• Consult with Enterprise Architects and RevOps to establish scalable data models and governance.
• Drive customer enablement by educating teams on agentic marketing strategies and pipeline acceleration.
• Analyze engagement, conversion, pipeline impact, and adoption trends with strategic recommendations.

Skills

Salesforce CRM

Marketing automation

HTML/CSS/JavaScript

Communication & presentation

Solution design

Education

Bachelor's degree

Tools

Salesforce

Marketing automation platforms

Job description

The Qualified Success Architect / Sr. Success Architect will own the successful implementation and adoption of the Agentic Marketing Platform for new and existing customers. You’ll be living on the cutting edge of the next generation of sales and marketing technology, and will work with our customers to transform their sales and marketing processes to leverage the power of conversational marketing.

What You Will Be Doing:

• Lead customers through the successful onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent

• Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies

• Architect and implement Qualified solutions that integrate deeply with Salesforce, marketing automation platforms, routing workflows, and GTM systems

• Guide customers through the configuration and optimization of AI-powered buyer engagement experiences across web and email channels

• Translate customer business objectives into technical solution designs, conversational flows, segmentation strategies, qualification logic, and AI SDR goals

• Consult with Enterprise Architects, RevOps teams, and technical administrators to establish scalable data models, integrations, governance, and operational best practices

• Drive customer enablement by educating teams on agentic marketing strategies, AI SDR operations, inbound conversion optimization, and pipeline acceleration best practices

• Analyze buyer engagement, conversion performance, pipeline impact, and adoption trends to deliver strategic recommendations and ongoing optimization plans

• Conduct Executive Strategic Business Reviews (ESRs) and strategic roadmap discussions with customer stakeholders to demonstrate business impact and align on future growth opportunities

• Partner cross-functionally with Product, Engineering, Sales, and Marketing teams to surface customer feedback, influence platform innovation, and improve implementation outcomes

• Act as a trusted advisor to customers throughout their lifecycle, helping them maximize platform value, accelerate time-to-pipeline, and achieve measurable business outcomes

• Support expansion and renewal conversations by identifying opportunities for deeper platform adoption and increased business impact

• Stay at the forefront of AI-driven go-to-market innovation, bringing new ideas and industry best practices to customers and internal teams

Qualifications:

• 5-10 years of Mid Market/Enterprise software experience

• Excellent interpersonal, communication, persuasion, presentation and writing skills

• Deep working knowledge of Salesforce CRM

• Working knowledge of marketing automation systems

• Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications

• Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution

• Must be willing to work in a fast-paced startup environment with multiple roles

• You possess a bachelor's degree

• Passion for making customers successful with software solutions