QA Supervisor

Galaxie-Brands-Corporation; Hamilton; On-site; CAD 70,000 - 80,000; Full time

Job summary

Galaxie Brands in Ontario is seeking a hands-on QA Supervisor to provide daily onsite quality oversight across manufacturing, packaging, warehousing, and sanitation. The role ensures adherence to company procedures, GPP, and Cannabis Regulations, coordinating with Production, Inventory, Labeling and Compliance and Operations teams.

The successful candidate will lead QA investigations, training, documentation reviews, and continuous improvement while maintaining audit-ready records and supporting

Qualifications

• Diploma or Bachelor's degree in Life Sciences or related field.
• Minimum 3 years in QA, Production Quality, Compliance, or similar in regulated industry.
• Cannabis industry experience strongly preferred.
• Strong knowledge of Cannabis Act, Cannabis Regulations, GPP, and quality systems.
• Experience with investigations, deviations, CAPAs, change controls, audits, and document control.
• Proficiency with Microsoft Office; ERP/QMS tools is an asset.

Responsibilities

• Provide day-to-day QA oversight of manufacturing, packaging, warehousing, inventory, and sanitation.
• Lead investigations, deviations, CAPAs, and change controls; escalate when needed.
• Maintain audit-ready quality records and support internal and regulatory audits.
• Train and supervise QA personnel and cross-functional teams.
• Support QA documentation control and SOP development.
• Collaborate with operations to ensure continuous improvement in quality.

Skills

Attention to detail

Strong communication

Team leadership

Time management

Analytical thinking

Regulatory knowledge

Education

Diploma or Bachelor's degree in Life Sciences

Tools

ERP systems

Quality Management Systems

Job description

Salary Range: $70,000.00 To $80,000.00 Annually

Our story is one of relentless innovation and leadership. We observed the success of automation in other consumer packaged goods industries and saw an opportunity to bring those transformative technologies to cannabis manufacturing. By integrating advanced automation and industry disruption practices, we set out to lead the charge in reshaping how cannabis products are produced and distributed.

Our mission is clear: to elevate the cannabis industry through innovation and excellence, making a lasting impact and ensuring that every product we produce is a testament to our commitment to perfection.

We’re not just participating in the industry; we’re defining its future. Our dedication to pioneering new technologies and setting higher benchmarks has positioned us as leaders in the field. Our state-of-the-art facility and forward-thinking approach have set new standards for efficiency, consistency, and quality, inspiring others to follow suit.

We foresee a future where our cutting-edge solutions become the benchmark for excellence across the industry. By embracing emerging technologies and staying ahead of trends, we aim to deliver even greater efficiency and consistency

Join us as we continue to lead, disrupt, and redefine the future of cannabis manufacturing.

Position Summary

Galaxie Brands is seeking a hands-on and detail-oriented QA Supervisor to provide day-to-day onsite quality oversight and support manufacturing, packaging, warehousing, inventory, and sanitation operations.

This role is responsible for ensuring quality activities are executed in accordance with company procedures, Good Production Practices (GPP), and Cannabis Regulations. The QA Supervisor works closely with Production, Inventory, Labeling, Compliance, and Operations teams to ensure quality requirements are consistently met and issues are identified, investigated, and resolved in a timely manner.

The successful candidate will serve as the primary onsite QA presence, supporting routine quality operations, investigations, documentation review, training, and continuous improvement activities while providing guidance and support to QA personnel and operational teams. This role also supports the QAP in maintaining compliance and is intended to support current and future AQAP responsibilities.

Schedule:

Key Responsibilities

• Provide day-to-day QA oversight of manufacturing, packaging, warehousing, inventory, and sanitation activities.
• Support production operations to ensure activities are performed in accordance with approved procedures and quality requirements.
• As required, perform line clearances and routine floor inspections.
• Verify completion and accuracy of production, packaging, sanitation, inventory, and quality records.
• Identify, investigate, and **escalate** quality concerns, deviations, and compliance risks.
• Support timely resolution of quality-related issues across departments.

Quality Systems Support

• Support implementation and maintenance of the Quality Management System (QMS).
• Lead or support investigations, deviations, complaints, CAPAs, and change controls.
• Support document control activities and controlled document review.
• Assist with development, revision, and implementation of SOPs, forms, and work instructions.
• Maintain quality records in an organized and audit-ready manner.
• Support oversight of approved, quarantined, rejected, returned, hold, and aged inventory.
• Work closely with the Inventory Associate and QA Label Technician to ensure inventory and labeling activities comply with company procedures and regulatory requirements.
• Support investigations involving inventory discrepancies, labeling issues, deviations, and traceability concerns.
• Verify material disposition activities are properly documented and executed.

Training & Supervision

• Provide day-to-day leadership, coaching, and technical guidance to QA personnel and operational teams.
• Support onboarding and training employees on quality procedures, GPP requirements, and regulatory expectations.
• Promote quality awareness and compliance throughout the organization.
• Act as a key onsite resource for quality, compliance, and operational decision-making.
• Support development of a strong quality culture across the facility.

Audits & Compliance

• Support internal audits, customer audits, and regulatory inspections.
• Assist in preparing documentation, records, and responses during audit and inspection activities.
• Monitor compliance with company procedures and regulatory requirements.Follow up on observations, corrective actions, and quality improvement initiatives.
• Identify opportunities to improve quality systems, documentation, training, compliance, and operational effectiveness.
• Support implementation of process improvements and quality initiatives.
• Promote a culture of quality, accountability, and continuous improvement.

Other Duties

• Perform additional quality assurance and compliance-related duties as assigned.

Qualifications & Experience

• Diploma or Bachelor's degree in a Life Sciences discipline, including Biology, Biotechnology, Microbiology, Chemistry, Food Science, Pharmaceutical Sciences, Regulatory Affairs, or related field.
• Minimum 3 years of experience in Quality Assurance, Production Quality, Compliance, Quality Control, or a related role within a regulated industry.
• Experience in the cannabis industry is strongly preferred.
• Strong working knowledge of the Cannabis Act, Cannabis Regulations, Good Production Practices (GPP), and quality system requirements.
• Experience supporting investigations, deviations, CAPAs, change controls, audits, inspections, and document control activities.
• Experience reviewing production, packaging, sanitation, inventory, and quality records.
• Proficiency in Microsoft Office applications.
• Experience with ERP systems, quality management systems, and electronic documentation systems is considered an asset.
• Must hold a valid Health Canada Security Clearance.
• Must be currently approved as a Qualified Assurance Person (QAP) or Alternate Qualified Assurance Person (AQAP), or possess the education, experience, and qualifications required to obtain Health Canada approval as an AQAP.
• Strong understanding of cannabis quality and regulatory requirements.
• Exceptional attention to detail and accuracy.
• Strong analytical and problem-solving abilities.
• Ability to investigate issues and determine appropriate corrective and preventive actions.
• Strong organizational and time-management skills.
• Effective verbal and written communication skills.
• Ability to work collaboratively across multiple departments.
• Ability to provide leadership, guidance, coaching, and technical support to others.
• Strong decision-making and risk assessment abilities.
• Process improvement mindset with a focus on practicality, compliance, and operational efficiency.
• Commitment to quality, compliance, safety, and continuous improvement.

What Success Looks Like

The successful QA Supervisor will:

• Serve as the primary onsite QA presence and trusted quality resource for site operations.
• Ensure quality issues are identified, communicated, investigated, and resolved promptly.
• Maintain accurate, complete, and audit-ready quality records.
• Support the QAP in maintaining compliance with Cannabis Regulations and internal quality requirements.
• Demonstrate the capability to assume AQAP responsibilities as required.
• Maintain a facility that is audit-ready and inspection-ready at all times.
• Promote a culture of quality, accountability, and continuous improvement throughout the organization.

Conditions of Employment

• Valid Health Canada Security Clearance.
• Ability to maintain eligibility for AQAP or QAP responsibilities.
• Criminal Background Check.
• Ability to work on-site in Aylmer, Ontario, Monday through Friday from 7:00 AM to 4:00 PM.

Galaxie Brands is an Equal Employment Opportunity employer that values diversity and inclusion in the workplace. All qualified applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.