QA Lead - ServiceNow

MatchBox Consulting Group; New Westminster; Hybrid; CAD 97,000 - 114,000; Full time

Benefits offered by this job

Short-term incentive eligible

Workplace flexibility

Job summary

FortisBC is hiring for a role that oversees end-to-end contract lifecycle management, governance, and performance for Renewable Gas supply agreements. The position emphasizes proactive risk mitigation, alignment with regulatory requirements, and collaboration with Legal, Compliance, and external partners.

The ideal candidate has a background in contract management within energy, strong negotiation skills, and the ability to translate complex information into actionable business decisions.

Qualifications

• Bachelor’s degree in business administration, Law, or relevant field; 3–5 years in contract management in energy or infrastructure.
• Proven expertise in contract management and negotiation for complex commercial agreements.
• Knowledge of legal/commercial principles in the energy sector; Renewable Gas knowledge is an asset.
• Excellent communication and relationship-building; ability to influence stakeholders.
• Strong financial acumen; experience with budget planning and management.

Responsibilities

• Lead strategic management of Renewable Gas supply agreements across the full contract lifecycle.
• Develop centralized agreement management processes and mitigate commercial, operational, and regulatory risks.
• Collaborate with Legal, Compliance, Regulatory, Tax, Commercial Operations, developers, government agencies, and Indigenous communities to ensure contract compliance.
• Provide regulatory support and drive cost efficiencies and stronger partnerships.

Skills

Contract management

Negotiation

Stakeholder management

Regulatory compliance

Financial acumen

Education

Bachelor's degree in business administration

Law degree or related field

Job description

Branch: Gas
Affiliation: Management & Exempt
Employment Status: Full-Time Regular
Expected Hiring Range: $97,100.00 to $114,200.00 Annually
Short-term Incentive Eligible: Yes
Workplace Flexibility: Yes
Posting End Date: Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

This role is responsible for overseeing the end-to-end contract lifecycle, including compliance, governance and performance management, including proactively managing contractual risks, resolving performance or compliance issues as they arise and working with internal and external stakeholders to ensure contractual obligations are met throughout the life of each agreement ensuring alignment with strategic objectives and regulatory requirements.

In this role, you will:

• Lead the strategic management of Renewable Gas supply agreements, overseeing the full contract lifecycle from ongoing governance to amendments, renewals, and terminations while ensuring alignment with evolving business, regulatory, and market requirements.
• Drive contract governance excellence and risk management by developing and enhancing centralized agreement management processes, identifying opportunities for contract optimization, and proactively mitigating commercial, operational, and regulatory risks.
• Partner across the organization and with external stakeholders including Legal, Compliance, Regulatory, Tax, Commercial Operations, developers, government agencies, and Indigenous communities to ensure successful contract compliance, and resolution of complex contractual matters.
• Deliver business value and regulatory support through strategic analysis, contract enhancements, regulatory compliance oversight, and subject matter expertise that contribute to cost efficiencies, stronger partnerships, and successful regulatory outcomes.

What it takes:

• Bachelor’s degree in business administration, Law, or a relevant field with 3-5 years in contract management, specifically within the energy or infrastructure sectors
• Demonstrated expertise in contract management and negotiation, with the ability to manage complex commercial agreements and achieve successful business outcomes.
• Strong knowledge of legal and commercial principles within the energy sector, including an understanding of contractual terminology; knowledge of Renewable Gas and North American energy markets is considered an asset.
• Exceptional communication and relationship-building skills, with the ability to influence stakeholders, foster collaboration, and build trusted partnerships across all levels of the organization.
• Proven ability to analyze, interpret, and present complex technical, commercial, and contractual information, translating insights into clear recommendations and business decisions.
• Strong business and financial acumen, including experience contributing to budget planning and management, while balancing commercial, operational, and regulatory priorities.

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles .