Publisher Account Manager

90 Min; Toronto; On-site; USD 75,000 - 90,000; Full time

Job summary

A leading media technology brand seeks a Publisher Account Manager to foster relationships with digital media partners. You will be responsible for onboarding, upselling, and optimizing client accounts to maximize value from their monetization solutions. The ideal candidate will have a strong background in sales or account management, particularly in the ad tech or online video sectors, and excellent skills in communication and organization. This full-time role offers a competitive salary and benefits, including flexible vacation and health insurance.

Benefits

Flexible vacation

Paid holidays

Parental leave

Health insurance

401(k) match

Qualifications

• 3-5+ years in sales or account management in ad tech or online video.
• Proven experience in high-touch account management.
• Proficiency in technical troubleshooting.

Responsibilities

• Manage publisher onboarding and account management.
• Present upsell opportunities and drive revenue.
• Monitor account performance for optimization.

Skills

Organizational skills

Communication skills

Analytical skills

Problem-solving skills

Tools

Salesforce CRM

Office

Google Suite

Looker

Job description

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Description

Minute Media is a leading media technology brand focused on two main pillars—platform and content. Its platform powers content and enables other digital media brands. Owned destinations include STN Video, Sports Illustrated, The Players’ Tribune, Mental Floss, 90Min, and FanSided. More info at https : / / www.minutemedia.com / .

The Publisher Account Manager is key to building strategic relationships with partners leveraging Minute Media's monetization solutions and the STN Online video player. Reporting to the Director of Publisher Services, you'll manage onboarding, upselling, and communication strategies to promote our platform, drive adoption, and maximize value for clients.

What You'll Do

• Handle publisher onboarding and daily account management, including customer service, client support, and business reviews.
• Present upsell opportunities, driving revenue to meet targets.
• Monitor account performance and communicate optimization opportunities.
• Maintain pipeline in Salesforce CRM.
• Relay partner feedback to inform product and strategy.
• Work with the Director to improve account management processes.

Salary & Benefits

Salary range : $75,000 - $90,000, based on skills and experience. Benefits include flexible vacation, paid holidays, parental leave, health insurance, and 401(k) match.

Requirements

• 3-5+ years in sales or account management, preferably in ad tech or online video.
• Proven high-touch account management experience.
• Strong organizational and communication skills.
• Analytical and problem-solving skills.
• Ability to adapt and learn new skills.
• Proficiency with Office, Google Suite, Looker, etc.
• Technical troubleshooting and communication skills.
• Willingness to travel.

We encourage all qualified applicants to apply, even if not 100% qualified. Minute Media values diversity and is an equal opportunity employer. All applicants will be considered without regard to race, gender, religion, etc. We participate in E-Verify.

Additional Info

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Sales and Business Development