Publisher

intactfc; Mississauga; Hybrid; CAD 47,000 - 58,000; Full time

Benefits offered by this job

Flexible work arrangements

Hybrid work model

Wellbeing and benefits

Job summary

Intact is seeking a Publisher for a full-time hybrid role based in Mississauga, Ontario. You will perform administrative tasks, manage data, and support projects while maintaining data accuracy and clear stakeholder communication.

Responsibilities include processing documents, data transcription, and responding to requests. You should be organized, customer-focused, and capable of collaborating with technical teams; bilingualism is a plus and eligibility to work in Canada is required.

Qualifications

• Experience maintaining and updating digital databases with data accuracy.
• Interest in AI tools and emerging tech integration into daily workflows.
• Some exposure to project management and basic business analysis.
• Confidence engaging with stakeholders professionally.

Responsibilities

• Perform recurring administrative tasks such as shipping of documents, equipment or correspondence, entering data, scanning or filing, requisitioning equipment or supplies, setting up workstations, etc.
• Manage correspondence and ensure the quality and accuracy of information.
• Transcribe data from documents or databases using standardized practices.
• Respond to a variety of requests and support projects or new initiatives.

Skills

Data accuracy

Project management

Stakeholder engagement

MS Office

Tech enthusiasm

Team player

Organization

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model

Possibility to purchase up to 5 extra days off per year

Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to): 47,100 - 57,500

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 5%

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We're looking for an Publisher to join our growing team! This full time hybrid role would require you to be in office two days per week.

What you'll do here:

• Perform various recurring administrative tasks such as shipping of documents, equipment or correspondence, entering data, scanning or filing, requisitioning equipment or supplies, setting up workstations, etc.
• Manage correspondence and ensure the quality and accuracy of information.
• Transcribe data from documents or databases using standardized practices.
• Respond to a variety of requests.
• Support projects or new initiatives as requested.

What you bring to the table:

• Experience maintaining and updating digital databases, with strong attention to data accuracy, and comfort collaborating with technical teams and stakeholders
• Genuine enthusiasm for technology, with interest in AI tools and emerging tech integration into daily workflows
• Some exposure to project management (tracking timelines and deliverables) and basic business analysis (identifying process gaps, challenging the status quo)
• Confidence engaging with and presenting to stakeholders with professionalism and tact
• Legendary customer service, relationship-building, and communication skills, both written and verbal
• Highly organized and able to manage a varied workflow efficiently and independently, without continuous supervision
• Team player with a positive, adaptable attitude and a demonstrated willingness to learn new systems and processes
• Proficiency in standard MS Office applications (Word, Excel, and PowerPoint)
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
• For candidates located in Ontario/other province, bilingualism (English/French) is preferred considering the need to interact on a regular basis with colleagues across the country.
• No Canadian work experience required; however, candidates must be eligible to work in Canada

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommoda