PT CASHIER

Ralph Lauren Corporation; Mirabel; On-site; CAD 19,000 - 25,000; Part time

Job summary

Ralph Lauren Corporation in Canada is seeking part-time Brand Ambassadors to provide a personalized and inspiring shopping experience that exceeds customer expectations. You are a team player who is curious, resourceful, and champions inclusion.

In this role you will drive daily sales, support store initiatives, and help customers discover products using new technologies and QR codes. You will represent RL brand values and collaborate with colleagues to deliver a consistent luxury experience.

Qualifications

• Experience in retail sales or a high-volume/high-profile environment is preferred.
• Ability to communicate effectively with customers and store staff.
• Ability to work around selling floor, fitting rooms, and cash wrap areas; ability to lift up to 30 lbs.
• Ability to work a flexible schedule including nights and some travel as required.

Responsibilities

• Motivated to drive daily, weekly, and monthly sales goals.
• Proactively drives business by focusing on the customer at the center of decisions.
• Supports company initiatives and participates in team training.
• Delivers a consistent in-store experience aligned to brand expectations.
• Represents customer experience expectations and strengthens customer connectivity.

Skills

Retail sales experience

Customer service

Communication skills

Team player

Tools

Cashier POS system

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
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Les ambassadeurs de la marque à temps partiel ont un état d’esprit axé sur le client et sont passionnés par l’offre d’une expérience de magasinage personnalisée et inspirante qui dépasse les attentes du client. Le succès est obtenu en étant un joueur d’équipe curieux, débrouillard et qui illustre l’inclusion.
Les ambassadeurs de la marque sont le point d’entrée pour les rôles de leadership futurs au sein de Ralph Lauren où vous pouvez commencer à écrire votre prochain chapitre fantastique.
Part-Time Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity.
Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren where you can begin to write your Next Great Chapter.
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• Être motivé à stimuler ses activités quotidiennes et à atteindre les objectifs de vente quotidiens, hebdomadaires et mensuels.
• Favoriser les affaires de façon proactive en mettant l’accent sur le client au cœur de toutes les décisions
• Soutenir les initiatives de l’entreprise
• Participer à la formation d’équipe pour exécuter les résultats d’affaires
• Utiliser « Plus de manières de magasiner » pour stimuler les résultats commerciaux et soutenir l’utilisation de nouvelles technologies
• Représenter les attentes en matière d’expérience client en magasin
• Offrir une expérience uniforme alignée sur les attentes de la marque RL en soutenant la vision de l’entreprise et du magasin
• Promouvoir les valeurs fondamentales de RL
• Soutenir un environnement de collaboration avec le client au centre des préoccupations
• S’engager dans le réseautage pour commencer à bâtir une clientèle
• Fournir une rétroaction continue à la direction quant aux réussites et aux occasions
• Renforcer la connectivité des clients avec d’autres voies d’achat en soutenant d’autres processus d’achat - Gladly, Click to Zoom, JRNI, Ship to Home.
• Élargir l’accessibilité des clients à la découverte de produits – codes QR, catalogues numériques, magasins virtuels.
• Fournir la rétroaction nécessaire à la direction quant aux occasions ou aux besoins de la catégorie.
• S’assurer que la surface de vente et toutes les normes du magasin sont respectées en tout temps.
• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions
• Supports company initiatives
• Participates in team training to execute business results
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology
• Represents the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Champion of RL core values
• Supports a collaborative environment with the customer at its core
• Engages in networking to start to build a clientele
• Provides on going feedback to Management on successes and opportunities
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
• Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all time.

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• Expérience en gestion de la vente au détail ou dans un secteur d’activité complexe, à volume élevé ou en environnement spécialisé de haut niveau, un atout
• Capacité de communiquer efficacement avec les clients et le personnel du magasin
• Capacité de manœuvrer autour de la surface de vente, de la salle d’entreposage/de l’habillage, du comptoir-caisse et du bureau; travail autour/avec des produits chimiques, levage/montant jusqu’à 14 kg (30 lb) et escalade modérée
• Capacité d’utiliser la caisse, de se tenir debout, de se déplacer et de marcher pendant plusieurs heures
• Capacité de travailler selon un horaire flexible pour répondre aux besoins de l’entreprise, ce qui nécessitera des quarts de travail de nuit et des déplacements (au besoin)
• Capacité d’établir et de maintenir des relations de travail positives avec les clients, la direction et les collègues.
• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Ability to build and maintain positive working relationships with customers, management and co-workers.