Protection Services Worker

TSA The Salvation Army TSA; Fort McMurray; On-site; CAD 32,000 - 48,000; Full time

Benefits offered by this job

Health and dental benefits

RRSPs

Vacation and sick time

Accommodations on request

Job summary

The Salvation Army in Canada and Bermuda seeks a dedicated Security Services professional to maintain a safe environment for customers, staff, and volunteers. You will perform reception, patrols, incident reporting, and assist withShelter, thrift stores, and meal services while upholding OH&S standards and safeguarding all properties.

This temporary fixed-term role requires at least a year of security experience, a Grade 12 diploma, and a current Alberta security license plus First Aid/CPR

Qualifications

• Grade 12 diploma and Alberta Security Services License.
• First Aid/CPR Certification required.
• Minimum 1 year of security experience.

Responsibilities

• Reception duties at dry Shelter; greet visitors and direct to proper department.
• Maintain logbooks and complete occurrence incident reports up to date.
• Provide security at Shelter, Thrift Store, and related facilities.
• Open mat program entrance, search individuals, and ensure OH&S compliance.
• Load/unload furniture pallets and coordinate donations from various locations.
• Monitor safety of staff and patrons; manage conflicts professionally.
• Conduct exterior patrols regularly and support maintenance tasks as needed.
• Assist with meals services and monitor entry to soup kitchens and diners.

Skills

Non-violent Crisis Intervention

OH&S Policies

Communication skills

Physical fitness

Driver's license

Education

Grade 12 diploma

First Aid/CPR Certification

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description: Position Purpose summary:

The purpose of this position is to maintain a safe and secure environment for our customers, patrons and employees.

Accountabilities:

• Reception duties at dry Shelter- meet visitors & direct to proper department.
• Maintain logbooks and complete occurrence incident reports up to date.
• Protection services officer will assign and work at Mat program & Shelter to ensure all criteria for each Shelter is followed.
• Understand and is aware of emergency/disaster procedures.
• Waste removal handled in safe and secure manner; take out garbages from mat program and shelters.
• Outside garbage cans: Change the bag and replace with new garbage bag.
• Remove any ice and snow from sidewalk, exit doors around the building.
• In winter sanded and salted all exit doors and sidewalk.
• In summertime sweep all parking lot and use a power wash to clean the parking area.
• Wash and clean salvation army vehicle.
• May assist with the bread/sweets run from Thickwood Sobeys, Save on foods, and downtown Sobeys weekday and weekend.
• Pickup a hamper food from Thickwood Sobeys to family services.
• Pickup and drop off the black box from shelter and administration office to accounting office at the church.
• Loading & unloading furniture pallets from the truck and drive to pickup and drop-off donations from different locations.
• Provide security safety to all staff including Thrift Store customers & clients.
• Assist Thrift store and family services staff in getting out shoplifters from the store.
• Accept Thrift Store donations during/after hours.
• Provide security at Soup Kitchens everyday 11:30 – 13:00 hrs and Diner 16:30-18:00hrs also breakfast 06:30-09:00hrs stand by the door monitor and observe all patrons entering the dining room.
• Assist Facilities Manager/Maintenance Assistant with duties in all salvation army properties, when required.
• In keeping with OH&S regulations, ensure all obstructions are removed from doors & pathways/ documenting for OH&S committee, as necessary.
• Required to do exterior patrol ever two hours around the building and conduct a regular building patrol every hour.
• Open the mat program entrance door using staircases every time when clients came in.
• Responsible for searching each individual as they come in.
• May assist a support worker by lifting a heavy client bin in the rack.
• Help and support other staff with any conflict or disturbance while in the shift.
• Deal in a professional manner with shelter individual who are under the influence of alcohol and drugs.
• Other duties as required.

Organizational Responsibilities:

• Abide by and may provide input into the development of the agency’s local policies and procedures
• Supports and fulfills the Mission of The Salvation Army
• Portray a positive attitude and displays excellent team player attributes

Work Environment:

Most times other staff will be present

• Will deal with Shelter individuals who are under the influence of alcohol and drugs
• Will encounter angry individuals/verbally abusive
• Will encounter those who have alternative lifestyles
• Exposure to infectious diseases
• Exposure to bodily fluids
• Exposure to sharp objects and other dangerous items

CRITICAL RELATIONSHIP MANAGEMENT

• Governance Boards and Councils: Internal: Maintain communications with Facilities Manager and Team Lead
• External: MANAGERIAL/Technical Leadership RESPONSIBILITY: This position reports to the Facilities Manager FINANCIAL AND MATERIALS MANAGEMENT: WORKING CONDITIONS: Ability to work indoors and outdoors Will work with clients who may be aggressive, sick and/or under the influences of drugs and alcohol. Ability to lift a minimum of 35 pounds.
• The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholdingour code of conduct.

Education and Experience Qualifications:

• Education, Qualifications and Certifications: Grade 12 diploma
• A current Security Services License as per Alberta Legislation
• First Aid/CPR Certification

Experience and Skilled Knowledge Requirements

Minimum 1 year of security experience

Skills and Capabilities:

• Non-violent Crisis Intervention Training & understanding of Occupational Health & Safety Policies & Emergency Preparedness would be an asset
• Good verbal & written communication skills
• Capableof lifting50+ lbs & in good physical health
• Valid Driver’s License- Class 5 Clean abstract & Criminal Record Checkwith Vulnerable Sector upon hire

Contract and Work Hours:

This is a temporary fixed term contract. Weekly scheduled hours: 40

Compensation:

The target hiring range for this position is $23.27 to $29.09 with a maximum of $34.90. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Accommodations:

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Culture and Benefits:

• Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda.
• Whether at the front‑lines or in a support role, as part of our team you’ll work alongside a diverse and skilled groupof purpose‑driven professionals, empowered toprovide exceptional service.
• We deeplyvaluetherelationshipswebuildintheworkplace, as well as the opportunitiesgiventous suchasthepotentialtoexperienceflexibilityatwork, receivehealthanddental benefits, paid vacationand sicktime, RRSP’s, as well as to expandourskills and advanceourcareers as togetherwebuilda cultureof continuous learning and growth.
• If you're lookingforacareer that allowsyou tofind meaning,makeanimpact,andone that challenges you to growandbecomethebestversionofyourself, join our dynamic team. There is a placefor everyone tobelong atTheSalvationArmy.