Protection Agent

Michael Garron Hospital; Toronto; Presencial; CAD 25.000 - 36.000; Jornada completa

Descripción de la vacante

Michael Garron Hospital in Toronto seeks a dedicated Protection Agent to ensure the safety of staff, patients and visitors across all hospital spaces.

You will monitor security procedures, respond to incidents, conduct patrols, and uphold hospital policies. A valid Security Guard license and current First Aid/CPR are required; healthcare security experience is preferred.

Strong communication and reporting skills are essential to document occurrences and coordinate with local authorities as needed.

Formación

• Healthcare security experience preferred.
• Strong conflict resolution and de-escalation skills.
• Excellent oral and written English communication.
• Good interpersonal skills and integrity.
• Knowledge of security-related law and reporting.

Responsabilidades

• Protect hospital staff, patients and visitors and safeguard property.
• Monitor access points, conduct patrols and respond to incidents.
• Prepare accurate incident reports and communicate with team leaders.
• Uphold Occupational Health and Safety policies and hospital procedures.

Conocimientos

Conflict resolution

De-escalation

English communication

Interpersonal skills

Report writing

Computer skills

Teamwork

Patience

Educación

High School Diploma

Law Enforcement Diploma preferred

First Aid & CPR certificates

Security Guard license

Herramientas

CCTV

DVR systems

Descripción del empleo

Overview

The Protection Agent is responsible and accountable for the safety and security for all members of the hospital community which includes staff, patients and visitors. The Protection Agent is responsible for the safeguarding of all building occupants as well as all hospital property.

Education

• High School Diploma required.
• Community College Law Enforcement and Security Diploma preferred.
• Current Standard First Aid and CPR certificates must be provided.
• Must have a current Ministry of Community Safety and Correctional Services Security Guard license (Security Guard or Dual type). ***Applications will not be considered without proof of license.

Qualifications

• Previous security experience, preferably in a health care environment.
• Excellent conflict resolution and de-escalation skills.
• Excellent oral and written English communication skills.
• Strong interpersonal skills.
• Knowledge of Criminal Code of Canada, Trespass to Property Act and Powers of Arrest.
• Previous experience with CCTV and DVR systems is an asset.
• Ability to walk/stand/sit for extended periods of time.
• Must be able to work with a high degree of honesty and integrity.
• Excellent computer skills required.
• Available to work a variety of shifts including days, evenings and weekends and must be willing to provide shift availability (3 days per week).
• Good work and attendance record required.
• Excellent report writing skills.
• Ability to deal effectively with mentally ill patients.
• All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
• All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
• All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices

EMPLOYMENT EQUITY & ACCESSIBILITY STATEMENT

Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team.

Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs.

This job posting is a confirmed, active vacancy for which we are currently seeking a qualified candidate.

MGH is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used as part of our process to screen, assess, and or select applicants for this position.