Property Manager - Housing

Good Shepherd Hamilton & Toronto; Hamilton; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Property Manager to join their compassionate team. This role involves overseeing housing needs, managing tenant relations, and ensuring compliance with relevant legislation. The ideal candidate will have a strong background in property management, excellent communication skills, and a commitment to fostering a supportive community environment. With a focus on professional development and community support, this position offers a unique opportunity to make a meaningful impact in the lives of individuals and families. Join a team that values dignity, respect, and hope.

Benefits

Extended health benefits

Support for continuing education

Employee/Family Assistance Program (EAP)

Staff recognition programs

Positive work atmosphere

Qualifications

• Minimum 5 years' experience in property management, preferably in non-profit.
• Experience with RGI calculation and the Housing Services Act preferred.

Responsibilities

• Ensure housing needs are met according to legal mandates.
• Manage tenant issues and administrative functions effectively.

Skills

Property Management

Communication Skills

Interpersonal Skills

Organizational Skills

Computer Skills

Education

Post-secondary education in property management

Tools

Arcori

Excel

Word

Job description

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca.

This opportunity is with our Good Shepherd - Non-Profit Homes - HOUSING.

Please note: This is an in-office position and does not offer remote or hybrid work options. Regular, on-site attendance is required.

How You Will Make An Impact

In a compassionate, hospitable, and non-judgmental manner, the Property Manager will be responsible for ensuring that all housing needs are delivered in accordance with the legal mandate of the corporation and other pertinent legislation. The position will include management-related housing activities, including tenant issues and administrative functions.

1. Ensure that all housing needs are delivered in accordance with the legal mandate of the corporation and other legislation.
2. Provide feedback and recommendations regarding housing policy and procedure changes.
3. Assist the Director with management-related housing activities, including tenant issues and administrative functions.
4. Perform duties related to the Acrori Property Management program, including tenant files and work order procedures.
5. Approve invoices for the accounting department.
6. Participate in tenant selection activities for the Good Shepherd Non-Profit Homes properties.
7. Perform income verification and establish rent.
8. Schedule and complete lease signings for all GSNPH properties, including preparing backup documentation such as rent calculations.
9. Follow up on income and review for RGI tenants, administer rent increases and decreases.
10. Handle eviction procedures in accordance with the Residential Tenancies Act (RTA) and corporate procedures, in conjunction with the Director of Tenant & Housing Services.
11. Organize and/or undertake annual unit inspections.
12. Coordinate unit turnover/readiness.
13. Review and recommend Fire Safety Plans.
14. Participate in the preparation of the Preventative Maintenance Plan and Building Equipment Inventory.
15. Set up and maintain Key Control for all GSNPH units.
16. Supervise and train building superintendents and cleaning staff.
17. Obtain quotations for products and contracts as needed.
18. Act as the Director's representative to service contract agents and tenants.

What You'll Bring To Our Team

• Post-secondary education in property management or a related field, with a minimum of 5 years' experience (non-profit preferred).
• Experience with RGI calculation and the Housing Services Act preferred.
• Experience with the Residential Tenancies Act and Landlord & Tenant Board processes.
• Excellent computer skills, with experience in Arcori, Excel, and Word.
• Strong verbal and written communication, interpersonal, and organizational skills.
• Outgoing and adaptable, capable of working in a fast-paced and changing environment.
• Experience working with tenants who have experienced mental health issues and/or homelessness is an asset.
• CPR/First Aid certification and WHMIS training or willingness to acquire.
• Committed to anti-racist/anti-oppressive practices and aligned with the mission and values of Good Shepherd.
• Fluency in a language other than English is an asset.

What We Offer

• Be part of a caring team that supports our local community.
• Support for continuing education and professional development.
• Staff recognition programs, access to self-care supports, and an Employee/Family Assistance Program (EAP).
• A positive and encouraging atmosphere.
• Opportunity to make a difference and provide hope.
• Extended health benefits.

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We are committed to integrating harm reduction practices.

We have a mandatory COVID-19 vaccination policy. More information on policy requirements and accommodations will be provided to those selected for an interview. A vulnerable police check will be required.

Applications from all people with disabilities are welcome. Accommodations are available upon request during the selection process. Please contact Human Resources at 905-528-5877.

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