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An established industry player is seeking a dedicated Property Manager to oversee their residential property portfolio. This role involves collaborating with senior management and various departments to ensure properties are maintained to high standards. You'll be responsible for financial management, tenant relations, and compliance with property regulations. The ideal candidate will have a strong background in property management, exceptional communication skills, and a keen eye for detail. Join a team that values excellence and customer satisfaction while making a significant impact in the property management sector.
330 Applewood Crescent, Concord, ON L4K 4V2, Canada
The Property Manager is responsible for all aspects of the management of Toro Group’s Residential Property Portfolio. Reporting directly to the Senior Vice-President at Toro Aluminum, you will work closely with senior management as well the purchasing and accounting departments, outside vendors and tenants.
Responsibilities:
· Oversee, maintain, and inspect all designated buildings and properties.
· Oversee all internal or 3rd party service or trades ensuring work is completed to standards, on time and in a safe manner.
· Accomplish financial objectives by collecting rents, facilitating approval process for bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
· Property Acquisitions & Leases – administrative communication with ownership, vendors, real estate brokers and agents, insurance, legal and accounting departments.
· Maintain property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units, and completing repairs, planning renovations, contracting with landscaping and snow removal services.
· Tenants (3rd party) – legal processes for screening a tenant, initiating, and terminating leases, handling security deposits, rent collection, renewals, safety compliance, customer service, repairs & maintenance, complying with all relevant laws, codes, and company policies.
· Address tenant questions, complaints, violations, and issues.
· Maintain all property records, actions, etc. in the property management system.
Educational requirements:
· Bachelor’s degree or equivalent experience preferred.
· CPM – Certified Property Manager (or other function/ industry-specific) designation preferred.
Experience requirements:
· Minimum 5 years’ experience in residential property management. Any experience supporting commercial or industrial properties is considered an asset.
· Experience with MS Office Suite and property management software (Yardi Breeze is an asset).
· Exceptional interpersonal and customer service skills, especially the ability to leverage knowledge and experience to influence and attain desired outcomes.
· Working knowledge of property regulations (e.g. Residential Tenancies Act/ RTA).
· Act always with discretion, confidentiality, diplomacy and strong listening skills.
· Excellent oral and written communication skills.
· High level of organization and attention to detail.
330 Applewood Crescent, Concord, ON L4K 4V2, Canada