Sr. Account Manager, Home Depot (Temporary Assignment)

Sterling Kohler; Toronto; Remote; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Account Manager for a temporary assignment focused on Home Depot Canada. This role is pivotal in achieving sales and profit objectives across plumbing categories. You will develop comprehensive account plans, manage customer relationships, and collaborate with internal teams to drive growth and customer satisfaction. The ideal candidate will have extensive experience in sales and account management, particularly within the retail sector. Join a company that values innovation and offers a supportive work environment where you can thrive and make a significant impact.

Benefits

Competitive total rewards package

Career growth and development opportunities

Diverse and inclusive workplace

Strong culture of innovation

Qualifications

• 5+ years of experience in sales, category management, or marketing.
• Proven ability to build influential relationships with key decision makers.

Responsibilities

• Develop and execute account plans to achieve sales and profit objectives.
• Build and maintain strong relationships with key customers.

Skills

Sales Strategy

Account Management

Negotiation

Customer Relationship Management

Budget Management

Market Analysis

Interpersonal Skills

Education

Bachelor's Degree

Job description

Sr. Account Manager, Home Depot (Temporary Assignment)

Work Mode: Remote

Location: Remote - Toronto, Ontario

Opportunity

The Senior Account Manager – Home Depot Canada role (12–18-month temporary contract) will be accountable for achieving sales and profit objectives in all plumbing categories within the specified Retail account(s). With full P&L responsibility this role is accountable for developing and maintaining strong and influential relationships with key customers and collaborating internally with key stakeholders to deliver best in class insights and solutions which help develop and execute mutually beneficial joint business plans and deliver sustainable growth. This individual will also lead and drive engagement with internal partners in Marketing, Operations, Supply Chain, Customer Service, ECommerce, etc.

Key Accountabilities

Account Planning

1. Develops comprehensive account plans to deliver all plumbing category targets & objectives and identifies opportunities to offset risk and accelerate growth within the account(s).
2. Manages the customer investment budget at assigned customers in conjunction with Kohler Finance, Marketing and Revenue Management teams.
3. Leads the development and execution of short- & long-term customer strategic plans including market share growth initiatives and improved customer satisfaction (NPS).

Account Relationships & Performance

1. Builds influential relationships at all levels of account to understand the customer needs and build plans to address and drive growth.
2. Leads the development and presentation of all proposals within Product Line Reviews and business reviews including product, pricing and promotion.
3. Ownership of the rollout of new products and any resets within the categories including proposal, SKU setup, order placement, order fulfillment, in-store execution, POP/merchandising, and post-set performance.
4. Develops consistently accurate and timely forecasts using a variety of inputs from both consumption and shipment perspective, adopting a continuous improvement mind-set.
5. Active involvement to optimize customer service levels and efficiency to help minimize total delivered cost.
6. Collaborates with all internal functions to understand and leverage customer strategies to successfully sell Kohler Canada programs and initiatives.

Skills/Requirements

1. Bachelor’s degree or equivalent preferred.
2. Previous experience with Home Depot required for this role. Experience with other big box Home Improvement Retailers within hard goods and/or consumables or related industry preferred.
3. At least 5+ years of Sales, Category Management, Marketing and/or Sales Strategy experience.
4. At least 3+ years experience account management experience including selling, negotiating, and leveraging insights to deliver tailored customer plans.
5. Customer experience with a proven ability to deliver successful solutions that cover product, placement, promotion and/ or pricing; with an excellent track record of meeting/ exceeding sales objectives.
6. Strong interpersonal skills and proven ability to develop long term, effective and influential business relationships with key decision makers which drive mutual growth.
7. Ability to assess needs, propose mutually beneficial solutions, overcome objections, demonstrate resilience, and manage conflict with a positive & confident mind-set and close sale to maximize mutual value.
8. Experience in developing and managing a budget and sales revenue optimization.
9. Travel approx. 10% or less annually (Home Depot HQ in Toronto or Kohler Co. office in Vaughn).

Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer.