Property Manager

Co-operative Housing Federation of BC; Vancouver; On-site; CAD 89,000 - 98,000; Full time

Job summary

CLT Development Services Society, based in Vancouver, is seeking a hands-on Property Manager to oversee a diverse portfolio of commercial and residential real estate. You will ensure asset value, safety, and strong community relations while managing budgets and service providers.

The role requires leadership, strong knowledge of tenancy law and commercial leasing, and experience with Yardi Voyager. Travel and after-hours availability are expected across properties in the region.

Qualifications

• Minimum 5 years of progressive experience in property or portfolio management.
• Strong knowledge of residential tenancy law and commercial leasing; familiarity with co-operative housing governance is an asset.
• Experience with property management systems and Yardi Voyager strongly desired.
• Proficient in MS Office (Word, Excel, Outlook, Teams).
• Ability to lead teams, manage vendor relationships, and oversee complex projects.
• Experience presenting to boards and community groups.
• Familiarity with affordable housing, non-profit, or co-operative sectors is an asset.
• Post-secondary education in Property Management, Building Operations, Real Estate, or related field; CPM/RPA/ARM assets.

Responsibilities

• Oversee operations of a portfolio comprising commercial and residential real estate.
• Uphold asset condition and operations by deploying trades and service contractors; conduct site inspections.
• Foster innovation to manage the portfolio cost-effectively in line with the business plan.
• Manage property administration ensuring health and safety, regulatory and code standards.
• Track operating budgets and support Accounting in invoicing, forecasting, and reconciliation; manage arrears.
• Build relationships with stakeholders through professional communication and conflict resolution.
• Lead third-party service providers to high performance.
• Recruit, hire, and train staff; provide leadership to building personnel; respond to emergencies.

Skills

Property management

Multi-site supervision

Residential tenancy law

Commercial leasing

Yardi Voyager

MS Office

Team leadership

Vendor management

Boards & community presentations

Co-operative housing knowledge

Education

Post-secondary in Property Management/Building Operations/Real Estate

CPM/RPA/ARM designations (asset)

Tools

Yardi Voyager

MS Office

Job description

Organization Overview

Based in Vancouver, Community Land Trust (CLT) is a social purpose real estate developer focused on creating communities people are proud to call home. Established in 2015, CLT is a member of the CHF BC group of social enterprises. CLT stewards its real estate, asset management, development, and finance portfolios with access to shared corporate services of the CHF BC group.

CLT currently has more than 34 properties in their portfolio, with more than 2,600 occupied homes and another 1,200 homes in development or under construction in Victoria, Abbotsford, Maple Ridge, Vancouver, Surrey, New Westminster, Burnaby, Coquitlam, Kelowna and North Cowichan.

Over the past 10 years, CLT has grown significantly, building their own real estate, development, asset management, and finance divisions. Today, CLT has a real asset portfolio of approximately $1.25 billion, with $45 million in operating budgets and a team of over 50 staff.

Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that residents are proud to call home.

Who You Are

You’re a hands-on property professional who takes pride in keeping buildings running smoothly and communities well cared for. You stay ahead of issues, act quickly, and maintain high standards across your portfolio. Whether you are on site, reviewing finances, or coordinating vendors, you bring a strong sense of ownership to everything you do.

You’re a go-getter who does not wait for direction. You navigate multiple priorities with confidence, balancing operational demands with financial oversight and compliance requirements. You hold yourself and others accountable, and you are not afraid to step in, ask questions, and ensure work is done right.

You’re a relationship builder who communicates clearly and professionally with residents, contractors, and internal teams. You thrive in environments that are evolving and bring structure, ideas, and consistency to your work. You are motivated by the opportunity to improve operations, strengthen teams, and contribute to well managed, safe, and high quality communities.

Purpose of the Position

The Property Manager is responsible for ensuring the effective operation, maintenance, and financial performance of a diverse portfolio of commercial and residential real estate. This role safeguards asset value by upholding high standards of building condition and compliance, while fostering innovation and cost efficiency in property management practices. Acting as a central point of leadership, the Property Manager builds collaborative relationships with stakeholders, oversees service providers, and leads and develops a team to achieve operational excellence. Through proactive oversight, strong communication, and community engagement, the Property Manager ensures the portfolio delivers consistent quality, safety, and customer focused service.

Key Responsibilities

• Oversee operations of a portfolio comprising commercial and residential real estate
• Uphold asset condition and operations at a high standard by proactively deploying trades and service contractors to maintain building components and equipment; and by performing regular site inspections
• Foster an environment of innovation and creativity to continually manage our portfolio in an effective and cost-efficient manner, in consideration of the overall business plan for the asset and the portfolio
• Manage property administration by ensuring compliance with all health and safety, regulatory and code standards
• Track operating budgets, and support Accounting in invoicing, forecasting, and reconciliation activities; also, manage arrears collections as required
• Maintain a collaborative relationship with all stakeholders through professional communication skills, conflict resolution skills, and quality, customer-centric focused interactions to ensure delivery of objectives and effective operations management
• Manage the engagement and performance of third-party service providers to ensure a high standard of performance
• Support the company’s ongoing efforts to develop, implement and refine best practices, processes and internal systems to ensure the achievement of its goals
• Manage and execute marketing strategies for a portfolio of residential properties
• Be available as needed for emergencies and manage claims/incidents to a successful resolution
• Maintain up-to-date knowledge of property management, health and safety requirements, co-operative and non-profit housing, leadership and communication skills, etc., by attending educational workshops, reviewing professional publications, and establishing professional networks
• Actively participate in the recruitment, hiring, orientation and training of new staff
• Provide leadership, training and direction to all building personnel and act as a resource to resolve issues before or as they arise
• Other duties within the scope and purpose of the job, as requested by management

Skills and Qualifications

• Minimum 5 years of progressive experience in property or portfolio management, including multi-site supervision Strong knowledge of residential tenancy law and commercial leasing; familiarity with co-operative housing governance is an asset
• Skilled in property management systems, reporting tools, and digital communication platforms. Experience with Yardi Voyager is strongly desired
• Experienced computer user, with an emphasis on MS Office (Word, Excel, Outlook, Teams)
• Demonstrated ability to lead teams, manage vendor relationships, and oversee complex projects
• Excellent communication and interpersonal skills, with experience presenting to boards and community groups
• Familiarity with affordable housing, non-profit, or co-operative sectors is an asset
• Post-secondary education in Property Management, Building Operations, Real Estate, or related field; professional designations (CPM, RPA, ARM) are an asset

Working Requirements

• Ability to work outside regular business hours, including evenings, weekends, and holidays, to meet operational needs and attend board or community meetings
• Participate in a rotating after-hours maintenance and emergency response schedule to address urgent property-related issues.
• Willingness to travel across a diverse portfolio of residential and commercial properties for inspections, meetings, and oversight
• Availability for urgent issues or emergencies related to property operations
• Comfortable conducting on-site visits, inspections, and engaging with residents, contractors, and staff in person
• Ability to work in a non-standardized environment and help build structure during organizational change

Compensation

$89,000 - $98,000/year commensurate with experience, plus comprehensive benefits, retirement and education allowances.

Equity, Diversity and Inclusion

CLT Development Services Society is an equal opportunity employer. We hire based on merit and are strongly committed to equity, diversity and accessibility. Upon request accommodation will be provided throughout the recruitment, selection and/or assessment process to applicants with disabilities. We value diversity and encourage applications from individuals of all backgrounds and experiences.

Please note that we only contact candidates that possess the qualifications and experience for the position.

This job description describes the general nature and level of work assigned to the role. It is not a comprehensive inventory of every duty, responsibility or qualification. The incumbent is expected to perform the essential responsibilities satisfactorily and may be assigned other related duties.

To perform the job successfully, an employee is expected to perform each essential responsibility satisfactorily. These requirements are representative, but not all-inclusive of the knowledge, skills, and abilities required to serve in the role.