Property Management Administrator

WestUrban Developments LTD; Campbell River; On-site; CAD 36,000 - 41,000; Full time

Benefits offered by this job

Health and Dental plan with Life and L

Long-Term Disability Insurance

Wellness programs

Job summary

WestUrban Developments LTD is seeking a Property Management Administrator in Campbell River, BC. The role is office-based and requires at least 5 years of administrative experience, strong organizational and communication skills, and proficiency in Microsoft Office.

You will support Building Managers, coordinate onboarding, manage service contracts, handle property tech access, and produce monthly reports while assisting with budgeting and financial tasks. On-site site visits may be required.

Qualifications

• Minimum of 5 years working in an administrative role within a professional office environment.
• Exceptional administrative, organizational, and time management skills.
• Proven ability to manage multiple tasks simultaneously and adapt to changing priorities in a fast-paced environment.
• Excellent interpersonal, written, and verbal communications skills.
• Strong computer skills, including proficiency with Microsoft Office and willingness to learn new software.

Responsibilities

• Provide administrative and operational support to Building Managers and the Property Services team.
• Coordinate new building onboarding, including occupancy readiness, turnover documentation, contractor setup, building binders, occupancy checklists, and access systems.
• Arrange and coordinate service contracts for landscaping, site maintenance, cleaning, and other building services.
• Administer property technology systems and employee access, including DocuSign and CCTV systems.
• Prepare and maintain monthly operational reports and support financial processes such as reconciliations and budgeting.
• Travel to properties as required to conduct site visits and support occupancy preparation.

Skills

Administrative experience

Time management

Multitasking

Communication skills

Microsoft Office

Customer service

Relationship building

Attention to detail

Initiative

Tools

Microsoft Office

Job description

British Columbia
Campbell River
Campbell River, BC V9W0E8, CAN

Description

At WestUrban, we don’t just build homes, we build communities through our expertise in construction management, customized development, and development planning across Western Canada. Our rapidly growing company is built on a foundation of strong relationships, extending to employee, clients, stakeholders, contractors and suppliers. We believe that investing in people is the cornerstone of our success. We build dynamic teams powered by respect, integrity, and experience. This mission empowers us to find innovative solutions, and to develop leading-edge concepts that enhance and support growing communities.

Thinking about a change?

We welcome driven and skilled individuals from all backgrounds, as we recognize that having diverse perspectives, makes us stronger. We support our employees and want to see them succeed. We believe growing from within is the best solution to build healthy teams.

We are currently accepting applications for a Property Management Administrator to join our team in Campbell River, BC. This is an office-based role.

What you will be doing:

• Provide administrative and operational support to Building Managers and the Property Services team, including responding to emails and phone calls, preparing seasonal communications, coordinating out-of-office coverage, and assisting with day-to-day operational needs.
• Coordinate new building onboarding, including occupancy readiness, turnover documentation, contractor setup, building binders, occupancy checklists, building access systems, and ensuring operational documentation is complete.
• Arrange and coordinate service contracts for new and existing buildings, including landscaping, site maintenance, cleaning, garbage collection, snow removal, fire safety contacts, answering services, and mat services.
• Administer property technology systems and employee access, including the EV charger program, DocuSign, CCTV systems, employee equipment requests, email accounts, Buildium access, cell phone and desktop phone signatures, and maintaining system access records.
• Retrieve CCTV footage when required and maintain employee access permissions and operating instructions for CCTV systems and building access.
• Provide training and ongoing support to Building Managers and property management staff on operational processes, including rent increases, RTB notices and Orders of Possession, DocuSign, and other department systems and procedures.
• Prepare, maintain, and distribute departmental policies, procedures, operational manuals, and employee reference materials, ensuring documentation remains current and relevant.
• Prepare and maintain monthly operational reports, including Salus pool car reporting and audits, outstanding arrears reports, collection tracking, RTB outcomes, and other departmental reporting as required.
• Support financial and administrative processes by assisting with monthly Visa statement reconciliations, timecard reminders and reviews, budget preparation, and financial reporting.
• Coordinate operational scheduling and preventative maintenance activities, including trades, annual fire drills, carpet cleaning, HVAC servicing, sump pump inspections, and other building maintenance programs.
• Travel to properties, as required, to conduct site visits, inspect buildings and grounds, support Building Managers, and assist with occupancy preparation where local staff are unavailable.
• Create and maintain monthly on-call schedules, update the answering service, and provide operational coverage for Building Managers, including participation in the on-call rotation when required.
• Perform other related duties and special projects as assigned in support of the Property Services team.

What you need to bring:

• Minimum of 5 years working in an administrative role within a professional office environment;
• Exceptional administrative, organizational, and time management skills, with the ability to effectively prioritize competing responsibilities;
• Proven ability to manage multiple tasks simultaneously and adapt to changing priorities in a fast-paced environment
• Excellent interpersonal, written, and verbal communications skills;
• Strong computer skills, including proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook), with confidence learning new technology and business specific software.
• Demonstrated ability to build and maintain positive working relationships with colleagues at all levels of the organization;
• Friendly, professional, and customer-focused approach with a positive attitude;
• High level of initiative and sense of urgency;
• Attention to detail and time management.

What do we offer you?

Finding and retaining the right people is very important to us. We want to offer an opportunity to someone who is passionate not only about building quality apartment buildings, but a chance to build communities that make a lasting impact. We provide a competitive salary based on experience of $26.00 - $30.00 per hour based on experience. We provide a competitive salary based on experience in addition to the below:

• Health and Dental plan with Life and Long-Term Disability Insurance
• Service recognition and Wellness programs

We are committed to the principles of employment equity and encourage applications from all qualified applicants. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. This job posting will remain open until the role has been filled.