Property Estimate & Repair Verification Advisor

Allstate Insurance Company of Canada - Permanent; Alberta; Hybrid; CAD 77,000 - 124,000; Full time

Benefits offered by this job

Flexible Work Arrangements

Employee discounts (15% on auto and p&

Good Office program (receive up to $)

Job summary

Allstate Canada Group is seeking a Property Claims Estimate & Repair Verification Advisor to ensure consistency in estimating practices for the Good Hands Repair Network. This remote role supports Claims and vendor management with complex estimates and escalations.

This position offers flexible work arrangements and a comprehensive benefits program; compensation ranges from CAD 77,200 to 124,075 annually, with the actual salary based on experience.

Qualifications

• Experience with virtual desk reviews of contractor estimates.
• Knowledge of estimating practices and industry regulations.
• Ability to communicate clearly with customers and Claims teams.

Responsibilities

• Proficient in Verisk suite of products: XactAnalysis, Xactimate.
• Completes virtual desk reviews and collaborates on vendor repair estimates.
• Responds to customer escalations and supports Claims and Vendor Management teams.
• Builds and maintains relationships with GHRN vendors and monitors network trends.
• Participates in calibration activities with Claims and Vendor Management.

Skills

Insurance

Problem solving

Property claims

XactAnalysis

Xactimate

Tools

Verisk XactAnalysis

Xactimate

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Property Claims Estimate & Repair Verification Advisor is responsible for ensuring consistency of estimating practices for the Good Hands Repair Network (GHRN), and compliance with industry best practices and regulations. The individual conducts virtual repair estimate reviews and supports Claims and vendor management with complex estimates and escalations and reporting pertaining to the Good Hands Repair Network contractors.

Who is Allstate

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca. Through ourEmployee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation

Remote

Benefits

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!

Accountabilities

• Proficient in Verisk suite of products: Xactanalysis, Xactimate etc.
• Completes virtual desk reviews and collaborations of vendor repair estimates and other assigned claims to ensure adherence to estimating best practices and process documentation compliance
• Virtually researches and responds to customer escalations, communications, concerns, conflicts or issues by supporting Claims and Vendor Management Teams, and follows up to ensure that customer needs have been met
• Makes and maintains a connection with the GHRN by understanding and meeting common needs; enable serving the customer with empathy; and follows up to ensure that customer and Claims Team needs have been met
• Develops, manages and audits relationships with GHRN vendors
• Monitors network trends and identify potential opportunities for guidelines and program updates
• Participates in calibration activities with the Claims organization and Vendor Management
• Collaborates with leadership regarding file review results an trends
• Provides information on estimate review and reinspection results to ensure GHRN are following Allstate specific guidelines and procedures, and are compliant with industry regulations
• Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
• #LI-KA1

Skills

Insurance, Problem Solving, Property Claims, Property Insurance, XactAnalysis, Xactimate Compensation

Expected compensation

Expected compensation for this role ranges from $ 77,200.00 - 124,075.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process. This job posting is for a current open role within the organization. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition.