Property Administrator

TerraCorp Management; London; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in property management is seeking a dedicated Property Administrator to join their team in London, Ontario. This permanent, full-time position offers a dynamic work environment where you will play a key role in managing rental applications, providing outstanding customer service, and supporting office operations. The ideal candidate will be detail-oriented and possess strong organizational skills, enabling them to thrive in a fast-paced setting. With a commitment to creating lasting relationships with residents, this role is perfect for someone looking to make a meaningful impact in a supportive team atmosphere. Join a company that values its employees and fosters a culture of success and collaboration.

Benefits

Competitive Salary

Discretionary Bonus

Group Benefits

Employee Assistance Program (EAP)

Company Events

Free On-Site Parking

Qualifications

• Experience in Property Management is preferred.
• Advanced computer skills are essential for this role.

Responsibilities

• Process rental applications and manage lease administration.
• Provide exceptional customer service and support daily operations.

Skills

Customer Service

Organizational Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Attention to Detail

Time Management

Education

Experience in Property Management

Knowledge of Residential Tenancy Act

Tools

MS Word

Excel

Outlook

Property Management Software

Job description

WHO WE ARE

For over 60 years, TerraCorp Management, a family-owned and operated business based out of London, Ontario, has been developing and managing multi-residential apartment buildings across Southwestern Ontario.

As we continue to find success in building and managing quality apartment homes, creating lasting relationships with our residents and community partners, we continue to build our talented and committed team. Together, we work hard, we laugh, and we celebrate our successes.

We are looking for a permanent, full-time Property Administrator to join our team at our London, ON headquarters. The ideal candidate will be detail-oriented, energetic, and committed to delivering exceptional customer service while supporting the smooth and efficient daily operations of our office.

WHAT YOU WILL DO IN THIS ROLE

• Process rental applications and lease administration
• Manage resident insurance policy collection
• Manage TerraCorp’s general email inbox
• Provide backup to main reception and other Property Administrator
• Provide front line customer service while responding to calls, emails and walk-in inquiries in a professional prompt manner
• Data entry and maintenance of rental spreadsheets and resident databases, including use of property management software
• Preparation of various correspondence including but not limited to illegal notice letters, rent receipts, chargebacks, resident references, etc.
• Liaise with off-site Resident Managers and provide support
• Assist with monthly duties as required
• General filing and office administrative duties
• Other duties as assigned

WHAT YOU’LL NEED TO SUCCEED

• Experience in the Property Management field is preferred
• Knowledge of industry related legislation, including the Residential Tenancy Act is preferred
• Ability to manage tasks independently with little to no supervision
• Advanced computer skills – MS Word, Excel, Outlook
• Professional, calm demeanor with excellent customer service skills
• Strong organizational skills with the ability to prioritize, multi-task and meet deadlines
• Strong written and verbal communication skills
• Detail oriented, ability to take initiative and manage time effectively
• Analytical and problem-solving skills
• Works well in a fast-paced environment
• Enthusiastic and team oriented

WHAT’S IN IT FOR YOU

• Competitive salary
• Discretionary Bonus
• Group Benefits
• Employee Assistance Program (EAP)
• Company Events - employees attend a variety of recreational and cultural events
• Free on-site parking

Hours:

• Monday – Friday 8:30am – 5:00pm

We pride ourselves in the strong relationships we build with our residents, striving to match people with apartments that fit their budgets. At TerraCorp Management, we're committed to being a property management company that people can trust, providing you with a place you can proudly call home.

We are strongly committed to employment equity, and we support diversity. If you require accommodation during the application process, please advise in your cover letter.

By applying to this position, you are confirming you possess either a Canadian citizenship, permanent resident status, or work permit.

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.