Property Administrator

CAPREIT; London; On-site; CAD 45,000 - 47,000; Full time

Benefits offered by this job

Paid vacation

Flexible health, dental & vision

Employee savings plan

Employee & family assistance plan

Learning & professional development

Job summary

CAPREIT Apartments is hiring a Property Administrator to serve as the frontline liaison between residents and management. You will address concerns, maintain resident satisfaction, and support leasing activities across CAPREIT communities.

Requirements include 1-2 years of customer service or related office experience, a high school diploma, and proficiency with MS Office. SAP knowledge is an asset; some locations may require evening/weekend hours.

Qualifications

• 1-2 years' experience in customer service, sales, office administration or related field.
• High school diploma or equivalent.
• Proficient with MS Office; SAP knowledge is an asset.

Responsibilities

• Frontline liaison delivering resident satisfaction and addressing concerns.
• Own administration of services, collect payments, inspect the property and facilitate moves.
• Support inquiries, unit viewings, onboarding and achieving leasing targets.

Skills

MS Office

Customer service

Communication

Negotiation

Driver's license

Education

High school diploma

Tools

SAP

Job description

Are you highly organized, detail-oriented and enjoy learning new systems?

Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?

If this is you, come join our community as a Property Administrator.

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team. Our employees are essential to the success of our communities and we consider them our most valuable assets. We proudly invest in our employees' learning and growth through our Mentorship Program and our Leadership Development Program, offered in partnership with Concordia University. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we've made in raising our Engagement Score above the Canadian Top Quartile. It's a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement.

About the Property Administrator opportunity:

Resident Ambassador:

As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.

Operations Guru:

Own administration of services, collect payments, inspect the property and facilitate resident moves.

Leasing Partner:

Support with inquiries, unit viewings, new resident onboarding and achieving leasing targets.

What you need to succeed:

• 1-2 years' experience in customer service, sales, office administration or related field.
• High school diploma or equivalent.
• Proficient with MS Office. SAP knowledge is an asset.
• Well-developed oral and written communication skills.
• Ability to work evenings and weekends when needed to meet business requirements.
• Proven ability to address concerns and achieve performance targets.
• Strong problem-solver with effective negotiation skills.
• Service-oriented with proven ability to work in a fast-paced environment.
• Valid driver's licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.

What's in it for you?

• Competitive Base Salary starting at $45,000 - $47,000.
• Car Allowance of $200 per month

At CAPREIT, we reward all permanent full-time employees:

• Paid Vacation
• Flexible Health, Dental & Vision Benefits
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development

Your opportunity to build an exciting career!