Property Administrator

Northview-Residential-Reit; Iqaluit; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Extended health care

Life insurance

Discounts on rent

Vacation Travel Assistance

Job summary

Northview is seeking a Property Administrator in Iqaluit, NU. You will support resident admin, leasing docs, accounts receivable, and maintenance coordination, reporting to the Operations Manager for Northview's residential properties.

You will handle inquiries, process invoices, manage postings, and maintain resident files while delivering excellent service to residents and collaborating with site and regional teams.

Qualifications

• 3+ years of experience in residential property management or related field.
• Working knowledge of Residential Tenancies legislation and filing processes.
• Experience with resident administration, leasing documentation, accounts receivable, or property-related financial administration.
• Experience with Yardi or a similar property management system is an asset.
• Intermediate proficiency with Microsoft Office applications (Word, Excel).

Responsibilities

• Answer main office phone, route calls, and assist residents and prospects.
• Code accounts payable invoices, set up vendor accounts, create/close purchase orders.
• Complete bank deposits, EFTs, and security deposit refunds per procedures.
• Prioritize maintenance requests and enter them in Yardi; follow up as needed.
• Audit Telelink work orders for accuracy and completeness.
• Maintain resident files and contact information; prepare notices.
• Validate utility bills and process resident chargebacks where applicable.
• Perform ledger reconciliations and monthly postings.
• Monitor aged receivables, conduct collection calls, and file as required.
• Schedule move-outs and conduct property inspections.
• Prepare lease agreements and renewals; audit for accuracy.
• Provide responsive customer service and maintain resident relationships.

Skills

Customer service

Organizational skills

English communication

Attention to detail

Multitasking ability

Tools

Yardi

Microsoft Office

Job description

At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada.

We are looking for a Property Administratorto join our Residential team in Iqaluit, NU Reporting to the Operations Manager, supports the day-to-day administrative, financial, leasing, and resident service activities of Northview's residential properties. This role supports resident administration, leasing documentation, accounts receivable, maintenance coordination, financial transactions, and property records while providing responsive service to residents and working closely with site and regional teams. Through accurate administration, timely follow-up, and strong customer service, the Property Administrator supports efficient property operations and positive resident relationships.

Responsibilities:

• Answer the main office phone, route calls as appropriate, and act as a first point of contact for residents and prospective residents, providing information and assistance as required
• Code accounts payable invoices, set up vendor accounts, and create and close purchase orders
• Complete bank deposits, EFTs, and security deposit refunds in accordance with established procedures
• Ensure maintenance requests are prioritized appropriately, entered accurately in Yardi, and followed up as required
• Audit Telelink work orders for accuracy and completeness
• Maintain accurate resident files and contact information
• Prepare office correspondence and resident communications, including rent increase notices, eviction notices, and noise complaint correspondence
• Validate utility bills and process applicable resident chargebacks
• Complete ledger reconciliations and monthly postings
• Monitor and manage aged receivables, conduct collection calls, and complete RTDRS/RTB (or equivalent legislative body) filings as required
• Manage office inventory and supplies and coordinate replenishment as required
• Receive and distribute incoming mail and courier items and coordinate outgoing items
• Attend leasing meetings and provide administrative support as required
• Prepare Health and Safety compliance documentation and paperwork
• Schedule move-out appointments with residents and conduct property inspections
• Prepare lease agreements for new resident occupancies and renewals
• Audit lease agreements for accuracy and completeness
• Provide responsive customer service and maintain positive resident relationships

Qualifications & Experience:

• 3+ years of experience in residential property management, administration, or a related field
• Working knowledge of Residential Tenancies legislation and applicable filing processes
• Experience with resident administration, leasing documentation, accounts receivable, or property-related financial administration
• Experience with Yardi or a similar property management system an asset
• Intermediate proficiency with Microsoft Office applications, including Word and Excel

Requirements:

• Strong organizational and time management skills, with the ability to manage multiple priorities and meet established deadlines
• Strong attention to detail and accuracy when maintaining records, processing financial transactions, and preparing documentation
• Strong customer service and interpersonal skills, with a professional and approachable manner
• Strong written and verbal English communication skills, with the ability to communicate effectively with Residents, team members, and other stakeholders
• Ability to work independently while collaborating effectively in a fast-paced office environment
• Ability to exercise sound judgment and identify when matters require follow-up or escalation

Benefits:

• Competitive pay
• Extended health care including medical, dental, and vision coverage
• Life insurance, drug coverage, and wellness programs
• Discounts on rent at Northview properties
• Vacation Travel Assistance for Northern employees

Northview welcomes and encourages applications from people with disabilities.