Property Administrator

Northview-Residential-Reit; Fort McMurray; On-site; CAD 42,000 - 56,000; Full time

Job summary

Northview-Residential-Reit in Fort McMurray, AB is seeking a Property Administrator to support our Residential team. You will report to the Regional Manager and help ensure smooth office operations while delivering excellent customer service to residents and prospective residents.

Key duties include answering calls, scheduling showings, maintaining resident files, handling mail and deposits, and assisting with lease documentation and renewals.

Qualifications

• Proven ability to multitask and stay organized in a busy office.
• Clear written and verbal communication with residents and peers.
• Strong customer service orientation and professional demeanor.

Responsibilities

• Answer main phone, route calls, and be the first point of contact for residents.
• Schedule leasing showings, move-in/out appointments, and other tenant visits.
• Prepare resident correspondence such as letters, memos, and notices.
• Maintain accurate resident files and contact information.
• Receive/send mail and couriers; assist with deposits and EFTs as needed.
• Manage office inventory and supplies; support lease preparation and renewals.
• Provide positive tenant relations and assist Regional Manager as required.

Skills

multitask

attention to detail

oral & written English

customer service

organization

Tools

MS Office

Job description

At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada.

We are looking for a Property Administrator to join our Residential team in Fort McMurray, AB. Reporting to the Regional Manager, you will assist in the effective operations of our property management offices, while providing exceptional customer service.

Responsibilities

• Answer main phone, routing calls, and being the first point of contact in the office providing information to residents and prospective residents


• Schedule leasing showings, move-in and move-out appointments, and other tenant appointments


• Preparation of office correspondence including resident letters; memos, notice to enters, noise complaints, etc.


• Maintain resident files; keeping accurate information regarding resident contact information


• Receiving and sending mail and courier items


• Assist with completing bank deposits, EFT's, and security deposit refunds as required


• Manage office inventory and supplies


• Assist with preparing and auditing lease agreements for new tenant occupancy as well as renewals as needed


• General customer service and positive tenant relations


• Other administrative duties as assigned by the Regional Manager

Qualifications

• Able to work independently or in a team environment, is a self-starter, and able to effectively multitask


• Strong attention to detail and organizational skills


• Proficient written and oral English communication skills, managing verbal (in-person or telephone) and written correspondence


• Ability to use MS Office suite at an intermediate level


• Excellent customer service skills and pleasant demeanor


• Able to provide a criminal record free of relevant convictions

Northview welcomes and encourages applications from people with disabilities.