Promotions Lead & Visitor Engagement Expert

Royal Ontario Museum; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A prominent cultural institution in Toronto is seeking a Lead Promotions Ambassador to engage visitors through onsite and offsite experiences. This part-time, contract position requires strong interpersonal skills and the ability to supervise a team. The ideal candidate will have a background in education or marketing, with proficiency in public speaking and customer service. The role offers a competitive salary and opportunities for professional growth within a diverse cultural environment.

Benefits

Free ROM membership

Discounts to over 200 attractions

Qualifications

• Completion of 1-2 years of post-secondary education in a relevant field.
• 1+ year of experience as a Brand Ambassador or Field Representative.
• 1+ year of experience as a tour guide or educator.
• Strong storytelling and presentation skills.
• Bilingual in French and English is a plus.

Responsibilities

• Deliver onsite and offsite promotional experiences.
• Supervise a team of Promotions Ambassadors.
• Set up promotional materials and signage.
• Perform administrative tasks and research.

Skills

Interpersonal skills

Public speaking

Team leadership

Customer service

Education

Post-secondary education in marketing, education, or museum-related discipline

Job description

A prominent cultural institution in Toronto is seeking a Lead Promotions Ambassador to engage visitors through onsite and offsite experiences. This part-time, contract position requires strong interpersonal skills and the ability to supervise a team. The ideal candidate will have a background in education or marketing, with proficiency in public speaking and customer service. The role offers a competitive salary and opportunities for professional growth within a diverse cultural environment.