Promo Scheduling Assistant, FAST Channels (1-Year Contract)

Detroit Institute of Arts; Toronto; Hybrid; CAD 45,000 - 55,000; Full time

Job summary

Detroit Institute of Arts is seeking a Promo Scheduling Assistant for FAST Channels on a 1-year contract. The role supports daily promo scheduling, inventory management, and coordination with playout platforms. Hybrid work requires in-office attendance in Toronto at least three days per week.

Salary is 50,000 CAD per year and will reflect experience. The ideal candidate is highly organized with Excel proficiency and a collaborative mindset, able to manage multiple schedules and deadlines in a

Qualifications

• Attention to detail and strong organizational skills.
• Ability to manage multiple tasks, schedules, and deadlines.
• Strong communication and follow-up skills.
• Methodical approach to checking work for errors.
• Comfort with detailed schedules and timing data.
• Proficiency with Excel and basic data handling.
• Willingness to learn new software and systems.
• Collaborative approach and ability to escalate issues.

Responsibilities

• Support day-to-day promotional scheduling across assigned FAST channels.
• Maintain promo inventory and ensure materials reflected in scheduling systems.
• Schedule promos based on Marketing priorities.
• Assist with preparation of commercial breaks including filler placement and timing.
• Review schedules for accuracy, timing, and requirements before delivery.
• Help deliver completed logs and schedules to playout platforms.
• Monitor validation results and coordinate corrections and re-delivery.
• Ensure successful schedule ingestion and escalate issues when needed.
• Maintain accurate info across scheduling and project management systems.
• Coordinate with Program Schedulers and other teams to resolve scheduling issues.
• Manage multiple schedules, deadlines, and priorities in a fast-paced environment.

Skills

Attention to detail

Organization

Multitasking

Communication

Data accuracy

Microsoft Excel

Learn new software

Collaboration

Education

Post-secondary education in Media/Broadcast/Communications

Tools

Microsoft Excel

Job description

Promo Scheduling Assistant, FAST Channels (1 Year Contract)

If you've ever discovered a new show because the right promo appeared at just the right moment, this is one of the roles that helps make that happen.

We're looking for a highly organized and detail-oriented Promo Scheduling Assistant to join our Creative team. You will support the day-to-day scheduling of the ad breaks on our FAST channels, helping manage promotional inventory, and ensuring completed logs are accurate and successfully delivered to our playout platforms.

This is a great opportunity for someone early in their media career who enjoys working with both content and detailed operational systems. In addition, you will learn how FAST channels are assembled and delivered while helping keep multiple channels, campaigns, and schedules moving smoothly.

This role will work closely with the Senior Promo Scheduling Coordinator and is a hybrid position requiring in-office attendance at our head office in Toronto for a minimum of three (3) days per week.

The anticipated salary for this role is $50,000 per year, with final compensation determined by experience and qualifications.

Core Responsibilities & Duties

• Support the Promo Scheduler with day-to-day promotional scheduling across assigned FAST channels.
• Help maintain promo inventory and ensure available promotional materials are accurately reflected in scheduling systems.
• Schedule promos and cross-promotional content based on Marketing's campaign priorities.
• Support the preparation of commercial breaks, including filler placement, cue tones, and timing.
• Review schedules for accuracy, timing, and other requirements prior to delivery.
• Assist with delivering completed logs and schedules to playout platforms.
• Monitor validation results, flag errors, and help coordinate required corrections and re-delivery.
• Confirm successful schedule ingestion and escalated issues when needed.
• Maintain accurate information across scheduling and project management systems.
• Coordinate with Program Schedulers, Media Services, and other internal teams to gather information and resolve day-to-day scheduling issues.
• Manage multiple schedules, deadlines, and priorities in a fast-paced environment.

Qualifications

• Excellent attention to detail and strong organizational skills.
• The ability to manage multiple tasks, schedules, and deadlines at the same time.
• Strong communication and follow-up skills.
• A methodical approach to checking your work and identifying errors.
• Comfort working with detailed schedules, timing information, and data.
• Strong computer skills, particularly Microsoft Excel.
• The ability to learn new software and systems quickly.
• A collaborative approach and willingness to ask questions and elevate issues when needed.
• Post-secondary education in Media, Broadcast, Communications or a related field, or equivalent relevant experience.
• Previous experience in television, streaming, scheduling, or broadcast operations is an asset, but not required.
• An interest in television and streaming content.