Project Support Coordinator

TPD® Workforce Solutions; Richmond; On-site; CAD 55,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

3 weeks vacation to start

Extended health and dental benefits (M

Wellness subsidy

On-site parking

On-site gym

Company events

Growth opportunity

Job summary

TPD Workforce Solutions in Richmond, BC is seeking a Service Coordinator to join our mechanical services team. This on-site role focuses on coordinating installation projects from request to completion, supporting estimators and field teams, and ensuring timely delivery.

You will manage scheduling, procurement, permitting, and documentation while maintaining strong communication with customers and internal stakeholders.

Qualifications

• Administrative and/or customer service experience in a service-based environment.
• Experience in mechanical trades, construction, or service operations is an asset (not required).
• Previous project coordination or project management experience is an advantage.
• Excellent written and verbal English communication skills.
• Strong organizational skills with high attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Experience with CRM or service management systems is an asset.

Responsibilities

• Manage incoming installation project quote requests and assign to appropriate team members.
• Review bidding documents, drawings, and scopes of work for new opportunities.
• Support estimators and managers in preparing quotes and proposals.
• Coordinate full project lifecycle from intake through to completion and billing.
• Plan, schedule, and manage field technician work calendars.
• Schedule site visits with customers when required.
• Coordinate subcontractors, suppliers, and equipment rentals.
• Order materials and equipment for upcoming projects.
• Assist in gathering supplier pricing and supporting project estimating efforts.
• Provide required documentation to customers (insurance certificates, WCB clearance letters, etc.).
• Track, reconcile, and update labour, materials, and equipment entries in internal systems.
• Support warranty registrations and coordinate service follow-ups or recalls.
• Provide ongoing project updates to customers and internal stakeholders.
• Liaise with property managers, building operators, and technicians to resolve project issues.
• Support general administrative and operational tasks as required.

Skills

Administrative experience

Customer service

English communication

Organizational skills

Multitasking

Problem solving

Team collaboration

Tools

Microsoft Office

CRM systems

Job description

Service Coordinator – Richmond, BC (5 days/week in office)

(Vehicle recommended as location is not easily transit accessible)

Are you an organized, detail-oriented professional who enjoys coordinating moving parts and keeping projects running smoothly? Do you thrive in a fast-paced environment where you’re the key link between customers, technicians, suppliers, and internal teams? We are looking for a Project Coordinator to join a well-established mechanical services organization in Richmond, BC.

About the Opportunity:

In this role, you will be responsible for coordinating installation projects from initial request through to completion and billing. You will support estimators and field teams, manage scheduling and documentation, and ensure all aspects of each project are properly planned, tracked, and executed.

You’ll play a central role in keeping projects on track—balancing customer communication, scheduling, procurement, permitting, and administrative coordination in a highly collaborative environment.

What We Offer:

• Competitive salary: $55,000–$68,000+ (depending on experience)
• 3 weeks vacation to start
• Extended health and dental benefits (Manulife)
• $300 annual wellness subsidy
• On-site parking
• On-site gym
• Company events and team activities
• Stable, supportive, team-oriented environment with growth opportunity

Key Responsibilities:

• Manage incoming installation project quote requests and assign to appropriate team members
• Review bidding documents, drawings, and scopes of work for new opportunities
• Support estimators and managers in preparing quotes and proposals
• Coordinate full project lifecycle from intake through to completion and billing
• Plan, schedule, and manage field technician work calendars
• Schedule site visits with customers when required
• Coordinate subcontractors, suppliers, and equipment rentals
• Order materials and equipment for upcoming projects
• Assist in gathering supplier pricing and supporting project estimating efforts
• Provide required documentation to customers (insurance certificates, WCB clearance letters, etc.)
• Track, reconcile, and update labour, materials, and equipment entries in internal systems
• Support warranty registrations and coordinate service follow-ups or recalls
• Provide ongoing project updates to customers and internal stakeholders
• Liaise with property managers, building operators, and technicians to resolve project issues
• Support general administrative and operational tasks as required

Qualifications:

• Administrative and/or customer service experience in a service-based environment
• Experience in mechanical trades, construction, or service operations is an asset (not required)
• Previous project coordination or project management experience is an advantage
• Excellent written and verbal English communication skills
• Strong organizational skills with high attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience with CRM or service management systems is an asset
• Strong problem-solving skills with a professional, customer-focused approach
• Ability to collaborate effectively with field technicians and internal teams
• Demonstrated initiative and interest in process improvement
• Location: Richmond, BC (fully on-site, Monday–Friday)
• Immediate opening with interviews underway
• Full-time, permanent role

If you’re looking for a role where you can take ownership of end-to-end project coordination, support field operations, and grow within a stable and technical environment, we’d love to hear from you.

ABOUT US:

TPD is a leading workforce solutions provider with a mission to help individuals succeed by providing access to opportunities in jobs, careers, and professional development. A niche provider serving North America, we specialize in placing skilled candidates within the Manufacturing, Semiconductor, and Mining industries. Whether you seek flexible or permanent positions, we assist in starting, changing, or advancing careers in a way that aligns with your goals. We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process.