Project/Service Manager

Turnay Electric Ltd.; London; On-site; CAD 75,000 - 90,000; Full time

Benefits offered by this job

Extended Health Care

Long Term Disability

Group RSP with matching contributions

Accidental Death & Disability Insurance

Company Events

Job summary

An established industry player is seeking a dedicated Electrician with project management experience. In this full-time role, you will ensure exceptional customer service while managing electrical service orders and coordinating projects. Your expertise in electrical contract management and strong interpersonal skills will be essential in developing relationships with clients and pursuing new business opportunities. This position offers a competitive salary and a comprehensive benefits package, making it an exciting opportunity for those looking to advance their careers in the electrical field.

Qualifications

• 2 years experience in electrical project management and estimating.
• Licensed 309A Electrician required for this role.

Responsibilities

• Ensure exceptional customer service by addressing inquiries and complaints.
• Manage and document electrical service orders and track status.
• Coordinate customer service calls and dispatch electricians.

Skills

Customer service orientation

Excellent communication skills

Interpersonal skills

Analytical skills

Problem-solving skills

Decision-making ability

Attention to detail

Education

Licensed 309A – Electrician – Construction & Maintenance

Tools

Microsoft Excel

Microsoft Word

Accubid

Expert Estimator

Job description

This is a full-time position with a 40-hour week from Monday to Friday.

For you and your family:

• Extended Health Care
• Long Term Disability
• Group RSP with matching Company Contributions to a Deferred Pension Savings Plan
• Accidental Death & Disability Insurance
• Company Events

Requirements

• Licensed 309A – Electrician – Construction & Maintenance
• 2 years experience in electrical project management and estimating
• Working knowledge of Microsoft Excel and Word, Accubid and Expert Estimator would be an asset

Salary: $75,000 to $90,000 based on qualifications and experience.

Scope of Position and Key Responsibilities

• Ensure exceptional customer service by addressing customer inquiries, complaints, and issues.
• Efficiently manage and document electrical service orders, track the status of open orders, and invoice orders upon completion.
• Coordinate commercial and housing customer service calls and dispatch electricians.
• Demonstrated ability to manage multiple electrical projects simultaneously and meet deadlines.
• Understanding of electrical contract documents e.g. CCDC.
• Effective electrical contract management, planning and forecasting, budgeting.
• Strengthening relationships with existing customers and pursue new business opportunities/source new project tenders.
• Review and organize change directives, site instructions and change orders; prepare pricing for extras or credits associated with each change.
• Order materials/issue purchase orders, providing enough lead time to avoid delays in construction.
• Smooth demobilization upon completion of the work.
• Ensure all relevant permits are closed e.g. ESA.
• Prepare electrical takeoffs and formalize estimates for new electrical projects and service work.
• Ability to price, administer, negotiate and analyze various stages of construction.
• Other duties as assigned.

Skills

• Customer service oriented.
• Excellent communication and interpersonal skills.
• Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful, and diplomatic manner.
• Analytical and problem-solving skills.
• Decision-making ability.
• Effective verbal and listening skills.
• Strong attention to details with a high level of accuracy.

We thank all applicants for their interest, but only individuals selected for an interview will be contacted.

Seniority level

Entry level

Employment type

Full-time