Project Manager - Program Implementation Lead

VON Canada; Nova Scotia; Remote; CAD 75,000 - 95,000; Full time

Job summary

VON Canada is seeking a Project Manager - Program Implementation Lead to oversee operational projects within the healthcare sector. The successful candidate will lead project teams, manage risks, and ensure projects meet their objectives on time and within budget, contributing to the delivery of vital community care services.

Qualifications

• Minimum of five years recent experience in project management.
• Demonstrated skills in risk management and communication.
• Experience in healthcare operations is an asset.

Responsibilities

• Manages all aspects of operational projects from initiation through closure.
• Provides leadership to ensure projects are delivered on-time and on-budget.
• Identifies and resolves bottlenecks in execution and delivery.

Skills

Analytical problem-solving

Interpersonal skills

Organizational skills

Negotiation

Decision-making

Conflict resolution

Education

University Degree in related technical discipline

Project Management certification

Job description

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE)
Program: Business Optimization Lean Team
Number of Hours Bi-Weekly: 75
Work Schedule: Days
On Call: No

Location(s): Remote Position: The candidate must reside in Ontario or Nova Scotia. The position is remote but requires on-site attendance periodically at sites across Ontario or Nova Scotia.

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

VON Canada is a not-for-profit healthcare organization that has been providing home and community care services for over 125 years. Focusing on people-centred care, we provide the support people need and want—at home and in the community—so they can live healthier, happier lives surrounded by loved ones. VON - At the heart of care.

Job Summary

The Project Manager - Program Implementation Lead manages all aspects of one or more operational projects concurrently from initiation through closure. They are responsible for developing and implementing comprehensive project plans, encompassing project team structure and resource allocation, implementation, testing, and training plans, and ensuring a successful transition to support and maintenance teams. Owns all project risk, including time, budget, and scope, internal and external stakeholder management and the associated plans to contain and/or mitigate risk. Manages daily activities, issue resolution and communication across project execution teams to deliver projects on time, on budget, and within scope as requested by client. Experience in Healthcare operations is an asset for this position.

Key Responsibilities:

• Provides direction and leadership to a project team of professionals to ensure that projects are delivered both on-time and on-budget.
• Identifies and resolves bottlenecks in execution and delivery and escalates issues for early resolution.
• Creates a control plan identifying both business process metrics and quality requirements.
• Establishes executive communications and reporting of the project, including development of status dashboards.
• Develops project documentation, including a Project Charter, Plan, SOWs, Status Reports, Budget and Risk Register.
• Identifies critical path decisions, makes recommendations and influences program leaders and business process owners to maximize project payback.
• Provides project management services for the provision of Business Optimization services in support and delivery of project management.
• Identifies requirements, risks and mitigating strategies associated with projects.
• Holds meetings with assigned project staff to set goals, plan objectives and ensure projects are delivered in a timely manner.
• Ensures projects are delivered using PMI standards integrated with LEAN principles.
• Schedules & conducts project meetings and teleconferences, including assignment of tasks to other cross-functional team members. Provides regular written and oral status updates to project team members, stakeholders, and VON management, ensuring project milestones are met.

External and Internal Relationships

• Establishes and maintains working relationships with senior management and staff to ensure successful projects.
• Works with both internal and external stakeholders to obtain and document requirements and proposed solutions.

Education, Designations, and Experience:

• University Degree in related technical discipline or equivalent.
• Project Management designation/certification required.
• Minimum five (5) years of recent experience in a project management role.
• Demonstrated project management skills including project initiation, scoping, resourcing, scheduling, budgeting, risk management, and communication.

Skill Requirements:

• Solid analytical problem-solving and decision-making skills with strong attention to detail.
• Excellent interpersonal and communication skills (written, verbal, and presentation) and ability to interface and influence at all levels in the organization.
• Ability to work well with cross-organizational teams, vendors, and other stakeholders.
• Strong organizational skills, including the ability to balance multiple priorities & manage time effectively.
• Adept at negotiation and facilitation.
• Competent in relationship building and conflict resolution.
• Ability to work independently and competently in a fast-paced environment.
• Ability to multi-task and balance competing priorities essential.
• An understanding of LEAN Principles is considered an asset.

Others:

• A current and original copy of a satisfactory Criminal Records Check.
• A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
• Ability to speak French is an asset in French Designated areas.
• The use of Personnel Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.