Project Manager, Operations

NextGenEnergyJobs; Toronto; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

Metergy is seeking a skilled professional to support Operations’ metering projects in the GTA. The role combines in-office and in-field work, with emphasis on fault diagnosis, documentation, and client communication.

You will review requests, provide technical analyses, and help contractors execute resolutions while maintaining high customer service standards. This position supports growth and operational excellence across Metergy.

Qualifications

• Technical degree or diploma from a recognized university/college.
• 4-5+ years of related experience in the maintenance and/or metering field.
• Familiarity with electrical, water, gas and thermal metering/systems concepts is an asset.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and professional attitude for customer relationships.
• Must be able to travel to properties within GTA.
• Position will be a split of in-office and in-field work.
• Must possess a valid Ontario driver’s license.

Responsibilities

• Review ticket requests and prepare work instructions for contractors and technicians.
• Troubleshoot meter deficiencies locally and remotely.
• Provide technical analysis of drawings and electrical/mechanical systems to support staff and contractors.
• Communicate issues and develop mitigation plans to minimize impact to business and clients.
• Drive continuous improvement to evolve operations with market growth.

Skills

Troubleshooting

Customer service

Communication skills

Time management

Travel willingness

Education

Technical degree/diploma

Job description

Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record.

Key Responsibilities

• Review ticket requests, prepare work instructions for contractors/technicians/project coordinators, execute resolution, and update documentation.
• Troubleshoot meter deficiencies locally & remotely.
• Provide technical analysis of drawings and or electrical/mechanical systems to help support various contractors and internal staff on the work to be performemmunication and issue identification to help the business stay ahead of potential issues to develop sufficient mitigation plans to minimize impact to business and Metergy clients and customers
• Continuous improvement to help the business operations evolve with changing market conditions and business growth plans.
• Must demonstrate excellent customer service, time management, and problem-solving skills as related to the support and resolution of Operations’ projects.
• Any other tasks in support of Operations’ projects as necessary.

Requirements

• Technical degree or diploma from a recognized university/college.
• 4-5+ years of related experience in the maintenance and/or metering field.
• Familiarity with electrical, water, gas and thermal metering/systems concepts will be an asset.
• Have a strong background in troubleshooting and problem solving.
• Possess strong communication skills and professional attitude that will positively affect customer relationships.
• Must be able to travel to properties within GTA.
• Position will be a split of in-office and in-field work.
• Must possess a valid Ontario driver’s license.