Project Manager - Digital PMO

SmartRecruiters, Inc.; Toronto; Hybrid; CAD 99,000 - 123,000; Full time

Job summary

University Health Network (UHN) is seeking a Project Manager within the Digital PMO to plan and deliver digital infrastructure initiatives across capital projects, site activations and redevelopments. You will lead diverse teams, coordinate networks, telephony and digital assets, and drive end-to-end delivery with strong governance and stakeholder engagement.

The role requires 5+ years in project management in healthcare settings, an undergraduate degree in a related field, and PMP or progress

Qualifications

• Minimum 5 years project management experience in healthcare, digital health, or related environments.
• Undergraduate degree required in Health Informatics or Administration, Technology, Science, Business, or related field; master’s degree an asset.
• Experience leading end-to-end application, system interfacing/interoperability and IT infrastructure projects required.
• Excellent communication skills with technical and non-technical teams.
• Strong analytical, prioritization and organizational skills; attention to detail.
• Flexibility to work in a dynamic, fast-paced environment.
• Experience with healthcare IT implementations, clinical workflow redesign or hospital redevelopment projects preferred.
• PMP designation or equivalent required or demonstrated progress toward designation.
• Familiarity with HL7, ITIL, enterprise architecture, network infrastructure, and vendor management is an asset.
• Proficient use of office productivity, project management, and scrum software (e.g., M365 tools, MS Planner/Project, MS Visio).

Responsibilities

• Create detailed project charters, plans, schedules, RAID logs, decision logs, budgets, resources, and status reports with stakeholders.
• Apply rigorous project management, change management, and effective communication across project lifecycle.
• Coordinate multidisciplinary project teams across clinical, operational, Digital, construction, facilities, privacy/security, procurement and leadership.
• Lead workflow reviews and process redesign with frontline clinical input and site visits.
• Deliver progress reports, requirements documentation, and presentations to stakeholders and executives.
• Incorporate data-driven evidence and emerging technologies to meet business requirements and standards.
• Support governance and oversight models; escalate risks and prepare leadership recommendations.
• Drive business insights through data analysis, data quality, reporting and visualization.
• Facilitate organizational change with change management and communication practices.
• Support development of operational models and transition plans for sustainable state.
• Coach and manage staff in a matrix environment; prioritize tasks and remove barriers.

Skills

Communication

Analytical thinking

Organization

Adaptability

Stakeholder collaboration

Education

Bachelor’s Degree in Health Informatics/Administration/Technology/Science/Business

Master’s degree (asset)

Tools

Epic

MS Planner/Project

MS Visio

Microsoft 365 tools

Job description

• Department: Shared information MGMT Services-Digital
• Compensation: CAD 98,738 - CAD 123,422 - yearly

Company Description

UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union:Non-Union
Number of vacancies:1
New or Replacement Position: New
Site:Princess Margaret Cancer Centre
Department:Digital PMO
Reports to:Senior Project Manager
Salary Range:$98,738 to $123,422 annually
Hours:37.5 hours per week
Status:Temporary Full-Time (16 months)
Closing Date: October 16, 2026
Position Summary
TheDigital Project Management Office(PMO) team plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system. We apply best practices for managing projects, change, and risk to ensure high quality deliverables, effective coordination of resources, and transparent progress reporting. Members of the PMO work in close partnership with a broad range of stakeholders, bringing the right teams together to streamline the demand, end-to-end delivery, and operational services in order to mobilize change and achieve value.
An exciting opportunity is available to showcase your talents as a Project Manager within the Digital Infrastructure Portfolio. This position will lead key initiatives of moderate to high complexity, with accountability for end-to-end delivery of digital components as it pertains to new site activations, redevelopment initiatives, major capital projects, and renovation programs. Typical project scope may include coordination of network and wireless infrastructure deployment, telephony implementations, digital IT asset relocations, among other things.The Project Manager will plan, oversee and deliver multiple projects in parallel, applying project management best practices, fostering strong partnerships across various teams, while establishing sustainable operational processes to support successful implementation and adoption.

Duties

• Create detailed project charters, plans, schedules,RAID logs, decision logs, budget & resources,and status reports in collaboration with appropriate stakeholders to establish project scope, schedule, budget, accountabilities, risk, monitoring and controls, and post project audit/evaluation as part of assigned digital redevelopment projects/workstreams
• Apply rigorous project management, change management, and effective communication across the project lifecycle to manage schedule and milestones using appropriate tools, anticipating and troubleshooting issues to minimize the hospital's exposure to risk
• Coordinate multidisciplinary project teams, including clinical, operational, Digital, FFE, construction, facilities, privacy/security, procurement, vendor, and leadership stakeholders
• Lead workflow review and process redesign activities by incorporating frontline clinical input, site visits, current-state observations, and patient/staff safety considerations into digital solution design
• Deliver progress reports, requirements documentation, and presentations to project stakeholders, sponsors and executive-level leaders
• Apply breakthrough design ideation, integrating emerging technologies, and incorporating subject matter expertise and data-driven evidence to create holistic solutions that meet business requirements and establish best practices and standards
• Support development and execution of governance and oversight models, escalating risks/issues appropriately and preparing recommendations for leadership, clinical committees, or decision-making forums
• Drive business insight and demonstrate benefits of implemented initiatives to the organization by applying sound data analysis, data quality, data reporting and visualization
• Effectively implement and sustain organizational change by applying rigorous change management and communication practices
• Facilitate development of operational model and plans for transitioning to a sustainable state
• Coach and manage assigned project staff/team members in a matrix environment, including coordinating tasks, prioritizing work, tracking deliverables, and helping remove barriers to project progress

Qualifications

• Minimum 5 years project management experience or equivalent required,preferably in healthcare, digital health, clinical operations readiness, health information systems, infrastructure, facilities redevelopment, or related environments
• Undergraduate Degree required in Health Informatics or Administration, Technology, Science, Business, or related field required. Masters degree an asset
• Experience leading end-to-end application, system interfacing/interoperability and IT infrastructure projects required
• Excellent communication skills, with the ability to communicate effectively with technical and non-technical teams
• Strong analytical, prioritization and organization skills, with attention to detail
• Flexibility to work effectively in a dynamic and fast-paced environment
• Experience with healthcare technology implementation, clinical workflow redesign, operational readiness, or hospital redevelopment/construction projects preferred
• Project Management Professional (PMP) designation or equivalent required or demonstrated activities towards designation
• Familiarity with healthcare information systems, interfaces, HL7, ITIL, and/or enterprise architecture,network infrastructure, vendor management an asset
• Experience with cyber security and privacy regulations an asset
• Experience or knowledge using Epic an asset
• Other certification (Lean/Six-Sigma Black Belt, ITIL, IIBA, Change Management) an asset
• Proficient use of office productivity,project management, & scrumsoftware (e.g. M365 tools, MS Planner/Project, MS Visio, and collaborative documentation repositories)
• Supervisory or managerial experience preferred

Additional Information

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.