Project Manager, Applications

City of Ottawa; Ottawa; On-site; CAD 102,000 - 125,000; Full time

Job summary

An established industry player is seeking a skilled IT Project Manager to oversee high-impact projects that enhance city operations. In this pivotal role, you will manage complex IT initiatives, ensuring seamless integration of technologies and applications that support various municipal services. With a focus on delivering innovative solutions, you will collaborate with diverse teams to drive efficiency and improve service delivery. This is an exciting opportunity to contribute to the technological advancement of a vibrant community while fostering a culture of inclusivity and excellence.

Qualifications

• 5+ years managing multi-stakeholder IT projects.
• Expertise in project management methodologies and ITIL processes.

Responsibilities

• Manage high-risk IT projects and day-to-day operations.
• Provide consultation on project management and business analysis.

Skills

Project Management

Business Analysis

ITIL Framework

Process Review and Redesign

Client Consultation

Data Modelling

Workflow Analysis

Education

4-year University Degree in Computer Science

4-year University Degree in Business Administration

Tools

.Net

SQL

Oracle

SAP

GIS

Job description

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Requisition ID: 17174
Department: Finance and Corporate Services Dept.
Service: Information Technology Services
Branch:Technology Solutions Branch
Employment Type: 1 Full-time Temporary-Up to 2 years
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $102,307.66- $124,480.72annually (2025 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Information Technology
Application Close:12/05/2025

JOB SUMMARY

The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.

You are responsible for managing assigned high-risk/large-scale IT projects for clients and various day-to-day operational requirements relating to applications and other solutions that support the section and/or the business operations of the client group.

You also provide consultation and advice to the client group in the areas of project management, business analysis, process review and redesign, and the implementation of new/enhanced processes, technologies, applications and/or other solutions. In addition, you work in conjunction with other IT sections to ensure the availability, reliability, accessibility, and performance of applications and/or other solutions.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Computer Science, Business Administration or related field

Minimum of 5 years of progressively responsible experience in managing multi-stakeholder, cross-disciplinary IT projects including: managing multiple business-specific and enterprise technologies; managing in-house developed and COTS (with proprietary, Oracle or SQL) applications that support client needs; leading projects with extensive integration requirements with other applications, including public-facing applications, content management systems and other backend business systems. Must include at least 2 years of experience in supervising staff and conducting business analysis and process review and redesign.

Subject matter expertise in a variety of business areas such as payroll, human resources, public works, health, emergency services and other municipally-provided services is desirable

CERTIFICATIONS AND LICENCES

Project Management Professional (PMP) certification is an asset

KNOWLEDGE

• Project management methodologies, tools and standards (e.g. PMBoK), including methodologies, standards and tools specific to IT
• ITIL service delivery framework, including ITIL processes and best practices (including change management processes)
• The department’s IT Project Life Cycle, and policies, standards, procedures and processes that pertain to the work activities
• Techniques, methodologies, System Development Life Cycle, and best practices used in systems design, development, testing, implementation and maintenance
• IT security practices
• The City’s technological environment (including development, testing and production environments, and their infrastructures) and related technologies/tools (such as .Net, SQL, Oracle, SOA, SAP and GIS)
• The department’s change management, release management and quality assurance technologies, tools and processes
• Business requirement definition, and business process re-engineering and business improvement techniques
• Workflow analysis, automation planning and process development
• Data modelling techniques
• Quality client service processes
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.

• Language Requirement:English oral, reading, writing
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.