Project Manager - Agile Scrum Coach

CIBC Mellon; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

CIBC Mellon seeks a Project Manager - Agile Scrum Coach to lead agile initiatives and facilitate teams in Toronto. The ideal candidate will possess strong agile coaching skills, manage cross-functional projects, and promote agile practices within the organization. This role emphasizes collaboration, continuous improvement, and alignment with strategic priorities while fostering a high-performing team environment.

Qualifications

• 3-5 years of experience in agile coaching or scrum mastering.
• 2+ years in product development or related experience in financial industry.

Responsibilities

• Manage medium-to-high complexity agile initiatives from ideation to production.
• Provide coaching and support to agile teams to optimize productivity.

Skills

Agile principles

Coaching

Communication

Education

Undergraduate Degree

Certified Scrum Master (CSM)

Tools

Jira

Confluence

Job description

CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.

We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into actions.

We’re always looking for talented people who can make a meaningful difference for our clients, our company and our communities. To learn more about why our employees love coming to work each day, visit www.cibcmellon.com / experience.

Position Overview :

The Project Manager - Agile Scrum Coach will enable cross-functional agile teams / Product Oriented Delivery (POD) at CIBC Mellon to lead medium-to-high magnitude agile initiatives supporting strategic priorities. In addition, the Scrum Coach will facilitate, guide, and coach agile teams / POD to improve collaboration, efficiency, and delivery, ensuring sustainable agile practices are embedded within the culture of the organization. Furthermore, they will play a critical role within the agile teams / POD in removing impediments impacting the outcomes and return of investment for CIBC Mellon client focused services

Responsibilities :

• Manage medium-to-high complexity agile initiatives that span cross-functionally from ideation to production by providing oversight and alignment to CIBC Mellon strategic priorities.
• Identify and address impediments that affect team progress, helping to remove blockers and drive continuous improvement by making recommendations to optimize productivity and sprint outcomes.
• Provide proactive coaching and support to the agile team / POD in agile ways of working, helping to establish sustainable and effective practices.
• Facilitate agile ceremonies and activities, ensuring teams stay focused, engaged, and continuously improving.
• Responsible for the administration and maintenance of management tools (JIRA & Confluence).
• Guide the agile team / POD in the best use of agile tools like Jira & Confluence, optimizing workflows and visibility.
• Track key performance indicators to measure team progress and agile maturity.
• Work closely with leadership to align agile transformation strategies with the organizations goals
• Accountable for creating and sustaining adequate channels for open communication within the agile team / POD and external partners to promote a trusting and effective team environment.
• Navigate and identify shared services functions (IT, regulatory entities, external partners, etc.) required by the agile team / POD in the delivery of objective key results.
• Acts as an agile team / POD culture catalyst by fostering a mindset of transparency, accountability, empowerment and rapid-frequent value added results to internal and external customers.
• Research agile knowledge and industry best practices to build long-term agility at enterprise level.
• Support and coach teams in agile ways of working, helping to establish sustainable and effective practices.
• Share agile knowledge and best practices to build long-term agility and accountability within the team.

Qualifications :

Education / Experience

• Undergraduate Degree or equivalent experience
• Certified Scrum Master (CSM) or equivalent agile certification.
• 3–5 years of experience in agile coaching, scrum mastering, or related roles, with a track record of successfully guiding teams.
• 2+ years of exposure to product development and / or product management or any other relevant experience in the financial industry or similar.

Specific Knowledge & Skills (not preferred or an asset)

• Strong understanding of agile principles, frameworks (Scrum, Kanban, etc)
• Hands-on experience with agile tools including Jira and Confluence.
• Ability to coach, mentor, and influence teams to develop sustainable agile habits.
• Excellent communication and interpersonal skills to foster a collaborative and high-performing team environment.
• Strong facilitation and conflict resolution skills to enable team collaboration and effectiveness.
• Analytical skills to assess and improve team performance, velocity, and workflow efficiency.
• Strong problem-solving and conflict-resolution abilities.

CIBC Mellon's Values :

Get it Right Every Day : Deliver service excellence while always acting with the highest ethical standards

Put Clients at the Centre : Advocate for clients by listening, sharing knowledge, and bringing the right solutions forward

Be One Family : Challenge, empower and recognize your colleagues

Take Ownership : Speak up, speak out, and make things better

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CIBC Mellon is committed to taking all reasonable steps to accommodate the needs of all individuals. Should you require any accommodations during the recruitment and selection process, please speak with your Recruitment Consultant.