Project Manager

Adelphi Group; Toronto; On-site; CAD 75,000 - 110,000; Full time

Job summary

MRM//McCann in Toronto seeks a Project Manager to lead cross-functional campaigns, manage client relationships, and drive timely email production and multi-channel programs. The role requires independent work, collaboration with Creative, Technology, QA, UX/IA, Production, and Analytics teams, and the ability to navigate evolving client needs.

Ideal candidates bring 2–5 years of PM experience in agency or related settings, strong communication, and solid knowledge of web technologies and project

Qualifications

• Bachelor’s degree or equivalent; relevant experience desired.
• 2-5 years of project management experience in operations, digital technology, web development, IT consulting or strategy consulting.
• Experience in an agency environment or equivalent client-side experience.
• Knowledge of web and related technologies including UX, web development, web services, integration, application management and hosting.
• Intermediate skills in MS Office (Word, Excel, PowerPoint) and MS Project or similar tools.
• Familiarity with content management systems (CMS) and production tools such as Egnyte, JIRA, Outlook.

Responsibilities

• Manage projects with cross-functional teams including Creative, Technology, QA, UX/IA, Production, and Analytics.
• Lead multiple medium-size launches/programs simultaneously in a deadline-driven environment.
• Run effective meetings with clients, senior personnel, and team members with clear deliverables and expectations.
• Develop and manage project scope documents, schedules, resource requirements and staffing.
• Collaborate with cross-functional team members, agency partners and vendors.
• Coach and mentor Associate Project Managers.
• Utilize strong written and verbal communication to strengthen client/agency relationships.

Skills

Project management

Client relations

Communication skills

Cross-functional

Problem solving

Education

Bachelor's degree or equivalent

Tools

MS Project

JIRA

MS Office

CMS

Job description

Agency:

McCann

Job Function:

Projects and Performance Improvement

Job Subfunction:

Project and Program Management

Job Description:

MRM is part of theOmnicomPrecision Marketing activation practice.This practice integrates CRM platform expertise, journey management, and first-party data capabilities with creative excellence and performance capabilities, enablingOmnicomto deliver intelligent activation across the full funnel with data-driven decisioning at scale to help clients move faster and deliver more connected customer experiences.

MRM is a modern relationship marketing agency dedicated to building enduring brand relationships. MRM’s specialized capabilities drive relationship lifetime value and span CRM, Customer Experience, and Commerce with data and martech at the core. MRM operates in a borderless, integrated way to enable greater collaboration, creativity, and true speed to market. For more information, please visitwww.mrm.com.

MRM//McCann is seeking a Project Manager. This role requires the ability to work independently, manage client and partner relationships, as well as taking direction from other team members to support email production and additional channels.

Responsibilities:

• Manage projects with cross-functional teams including: Creative, Technology, QA, User Experience/Information Architecture, Production, and Performance & Analytics

• Responsible for project managing multiple medium size, medium-complexity, launches/programs simultaneously in a deadline-driven environment.

• Manage effective meetings with clients, senior personnel and team members, providing accurate information, concise deliverables and clear expectations.

• Develop/manage project scope documents, related schedules/project plans, project resource requirements and staffing assignments.

• Collaborate effectively with cross-functional team members, agency partners and vendors.

• Coach and mentor other team members; specifically Associate Project Managers.

• Leverage strong verbal and written communication skills to further develop the relationship between the client, agency, and team.

Assignment Specific Responsibilities:

Qualifications:

• Solid ability to shift approach between the big picture and critical details; then possess strong judgement to know when to focus on each.

• Strong interpersonal skills demonstrated with clients, agency teams and individuals.

• Problem/solution thinker with a strong ability to collaborate, persuade and negotiate toward solutions.

• Displays resiliency while working under pressure, in a dynamic environment, with shifting deadlines and deliverables.

• Strong communication skills – written, verbal, text, etc.

• Developed project management skills and experience including:

• Schedule development, management, monitoring and oversight o Resource management and forecasting.

• Task and delivery management o Risk identification and management.

• Issue identification and management.

Education & Experience Requirements:

• Bachelor’s degree or equivalent, relevant experience desired.

• 2-5 years of project management experience in one or more of the following fields: operations, digital technology or web development firm, IT consulting firm or strategy consulting firm.

• Experience in an agency environment, or equivalent client-side experience.

• Solid knowledge of the web and related technologies including (user experience, web development, web services, integration, application management and hosting).

• Intermediate skills in MS Office including: Word, Excel, and PowerPoint.

• Intermediate skills in MS Project or other project plan software (i.e. Smartsheet).

• Awareness of production tools and proprietary software (Egnyte, JIRA, Outlook).

• Familiarity with content management systems (i.e. CMS).

Physical, Travel & Other Requirements:

• Occasional travel as needed within 25 miles.

• Minimal to no national/international travel required.

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/