Project Manager

Manx Telecom Enterprise; Tamworth; On-site; CAD 97,615 - 140,792; Full time

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Job Details: Project Manager

Full details of the job.

Vacancy Name Project Manager Vacancy No VN987 Function Syn - Delivery & Operations Work Location One St Peter's Square, Manchester, M2 3DE Basis Permanent Full Time/Part Time Full time Employment Duration - Hours Per Week 35.00 Drivers Licence Required Yes

Benefits

• Competitive Salary and Benefits package will be provided to the successful candidate.

About the Role

You are a talented and outcome focused Project Manager with a background and experience in delivering small to medium sized projects both internally and to external customers based across multiple locations.

Key Responsibilities

• Deliver projects for external customers and internal stakeholders.
• Work with Sales & Pre-sales teams & Technical leads to take customer orders and turn them into projects.
• Create, own, maintain and share a project plan and task list with the delivery team to ensure timelines and scope are met.
• Ensure quality communication with customers, in the form of proactive updates, sharing timelines.
• Run workshops where required to gather requirements and share knowledge (e.g. gathering config, sharing business continuity best practices, etc).
• Ensure billing triggers are reached and notified as quickly as possible.
• Assist with triage and resolution of any issues that arise through the lifecycle of a project.
• Work to a defined project delivery process, constantly looking for opportunities for improvement.
• Manage distributors to ensure deliveries reach the right place at the right time.
• Ensure smooth handovers when projects are initiated and delivered.

Internal

• Work with management and leadership to drive internal change in the form of strategic charters, internal projects and other internal initiatives.
• Spot opportunities for improvement in the business and implement sustainable changes.
• Act as a facilitator when required for senior leadership on strategy and

Key Interactions

• Business Development Managers, Pre-Sales & Technical Architects.
• Technical Services (Install & Operate).
• Backoffice functions such as Procurement, Finance & Sales Support.
• Manx Telecom functions (Hosting, Networks, Wholesale).
• Strategic partners delivering solutions as part of projects (e.g., Dell, Vodafone).
• Strategic partners providing business services for Synapse (e.g., marketing agencies, distributors).
• Senior Leadership Team.

Ideal Candidate Characteristics

You will have a strong drive for fast time to value project completion goals for both B2B and Managed Service implementations.

Excellent at working under pressure to tight deadlines, creative problem solving and inter-personal skills to work with internal resources, customers and vendors.

• Demonstrate a positive motivated attitude.
• Excellent problem-solving skills.
• Ability to work under pressure.
• Ability to achieve tight deadlines.
• Takes responsibility for own work.
• Excellent communication skills (written & verbal).
• Exceptional listener.
• Able to balance the conflicting needs of others to deliver the best possible outcome.
• Commitment to providing excellent customer service.
• Strong reporting skills.

Experience

Essential Requirements

The candidate we are looking for will demonstrate a level of expertise in

• Experience of Prince2/Waterfall project management.
• Working knowledge of MS Office inc. Project and Visio.
• Ability to spot and fill gaps in processes.
• Strong communication & interpersonal skills.
• Good understanding of/ability to rapidly learn Enterprise IT concepts particularly in the fields of Infrastructure, Networking, Connectivity, Data Centre, Cloud & Resilience.
• Great ability to create project documents and proofread technical documents.
• Strong self motivation and goal setting & chasing.
• Flexible working techniques to work with teams and customers across the UK and IOM.

Education

The Following Qualifications Are Desired But Not Essential

• Prince2 Practitioner or equivalent waterfall methodology (e.g PMP, IPMA).
• Any Business Analysis qualifications beneficial.
• At a minimum, familiarity with ITIL concepts such as Change Management and Incident Management.

Close Date 24 Aug 2026