Project Coordinator, BCI

Bell Canada; Montreal; Hybrid; CAD 50,000 - 65,000; Full time

Job summary

Bell Canada is seeking a Project Coordinator for its Retail Transformation and Optimization team. In this role, you will support project planning and execution to enhance retail store operations. This opportunity is ideal for someone with organizational skills, a desire to grow in project management, and a commitment to improving customer experiences.

Benefits

Comprehensive compensation package

Medical, dental, vision and mental health benefits

35% discount on services

Qualifications

• 1-2 years of experience in coordination or administrative role.
• Exposure to project management methodologies preferred.
• Fluency in French required.

Responsibilities

• Coordinate project activities, resources, and information.
• Track project progress and prepare reports.
• Support communication between project stakeholders.

Skills

Organizational Skills

Multitasking

Problem Solving

Proficiency in Microsoft 365

Detail-oriented

Collaboration

Education

Post-secondary education in business, communications, or a related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Outlook

SQL/SAS

Job description

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At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Consumer and Small business team you’ll work across a portfolio of brands and solutions. From Bell’s best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.

And it’s not just the options we provide, it’s how we provide them. On this team you’ll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.

Our Retail Transformation and Optimization team is dedicated to transforming retail operations through innovative programs and projects that:

• Drive focus and cohesiveness with technology adoption and sales priorities
• Enhance operational efficiencies through cutting-edge solutions
• Optimize operating costs while maximizing revenue opportunities
• Improve customer experience through seamless and efficient retail operations

The Role

As a Project Coordinator reporting to the Senior Manager of Retail Optimization and Transformation, you will play a key role in supporting the planning, execution, and delivery of projects that enhance retail store operations. This is an ideal opportunity for someone with strong organizational skills and a desire to grow in project management.

Key Responsibilities

• Coordinate project activities, resources, and information
• Assist in the development of project plans and schedules
• Track project progress and update documentation accordingly
• Support communication between project stakeholders and teams
• Prepare reports, presentations, and meeting materials
• Help identify and resolve project issues and risks
• Maintain project documentation and ensure it is up to date
• Strong organizational and multitasking skills
• Detail-oriented with a proactive approach to problem-solving
• Ability to work collaboratively with cross-functional teams
• Proficiency in Microsoft 365 suite (Excel, PowerPoint, Word, Outlook)
• Familiarity with project management tools and reporting platforms is an asset

Education and Experience

• 1–2 years of experience in a coordination or administrative role, preferably in retail or telecommunications
• Post-secondary education in business, communications, or a related field
• Exposure to project management methodologies is an asset
• Experience with SQL/SAS or reporting tools is a plus
• French verbal and written fluency is required

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 06/26/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( see Phenom for details ) to learn more about how we collect, use, and disclose your personal information.