Project & Change Management Consultant

Ian Martin Group; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Raise is seeking a Project & Change Management Consultant in Toronto, Ontario to lead enterprise software implementations and drive organizational change. You will manage scope, timelines, budgets, and stakeholder engagement across business, technical and vendor teams.

The role requires PMP certification, a degree in Business Administration, Information Technology or Project Management, and strong change-management and agile delivery experience.

Qualifications

• Must hold PMP certification.
• Degree or diploma in Business Administration, Information Technology, Project Management or a related field.
• Equivalent combination of education and experience acceptable; organizational change management experience or certification is required.
• Experience with change methods and how people experience change.
• Experience applying Agile and structured delivery methods.

Responsibilities

• Lead project delivery and manage scope, schedules and budgets.
• Manage resources and address risks and issues.
• Coordinate business, technical and vendor teams.
• Obtain approvals for project changes.
• Report progress and escalate issues to steering committees and senior leadership.
• Analyze business processes and define and validate requirements.
• Identify improvements informing solution design and implementation.
• Coordinate reviews, testing, data migration, training and rollout.

Skills

Project management

Stakeholder management

Change management

Agile delivery

Vendor management

Education

Bachelor's degree or diploma in Business Administration, Information Technology, Project Management or related field

PMP certification

Organizational change management certification (Prosci asset)

Tools

Microsoft 365

SharePoint Online

Teams

Project (MS Project)

Job description

Project & Change Management Consultant

• Pay Rate: Flexible- Hybrid
• Location: Toronto, Ontario
• Contract Length: 12 Months

Responsibilities:

• Lead project delivery and manage scope, schedules and budgets.
• Manage resources and address risks and issues.
• Coordinate business, technical and vendor teams.
• Obtain approvals for project changes.
• Report progress and escalates issues to steering committees, sponsors and senior leadership.
• Work with stakeholders to analyze business processes and define and validate requirements.
• Identify improvements that inform solution design and implementation.
• Coordinate solution reviews and testing as well as data migration, training and rollout.
• Integrate stakeholder engagement and communications into project plans. Include documented change impact assessments and readiness activities to support adoption and sustainment.
• Maintain accurate and up-to-date project documentation.
• Include plans, decisions and approvals along with risk, issue and change records.

Qualifications:

• A valid Project Management Professional (PMP) certification is required.
• Candidates must hold a degree or diploma in Business Administration, Information Technology, Project Management or a related field.
• An equivalent combination of education and experience is acceptable. Organizational change management experience and/or certification is required.
• Candidates must have practical knowledge of change methods and tools and how people experience change.
• Experience applying Agile and structured delivery methods is also required.
• Change management certification such as Prosci is an asset.
• Experience with Microsoft 365 is preferred, including SharePoint Online, Teams and Project.

Qualifications and Experience:

• Extensive experience leading enterprise software implementations and business transformation through the full project lifecycle is required.
• This must cover requirements management and governance as well as vendor management and stakeholder engagement.
• Experience integrating change management into large scale organizational change is required.
• Candidates must also have experience with data migration and integrations.
• Experience with testing, training, operational readiness and rollout is required.
• Experience implementing cloud-based applications or records management platforms and supporting their adoption is an asset.

Capabilities:

• The consultant must have strong analytical, planning and problem-solving skills.
• They must be able to lead business, technical and vendor project teams through application onboarding and organizational change.
• They must also facilitate solution evaluation against business requirements, operational needs and implementation objectives.
• Strong communication and active listening skills are required, along with facilitation, presentation and relationship management skills.
• The consultant must clarify requirements and tailor messages to varied audiences.
• They must build consensus and influence project decisions.
• They must also resolve issues and conflict while supporting user adoption.
• The consultant must manage competing delivery priorities and work independently and collaboratively.
• The focus must remain on project outcomes and responsive service to business users.

Deliverables:

• Deliver project plans, schedules and budgets.
• Provide documented requirements and risk and issue logs.
• Prepare meeting and workshop summaries along with decision recommendations.
• Provide status reports and briefings.
• Additional outputs may include documentation for implementation, testing and migration.
• They may also include integrated plans for change management, stakeholder engagement and communications.
• Assessments may address impacts, readiness, adoption and sustainment.
• CRR onboarding deliverables may include application roadmaps and release plans.
• They may also include current- and future-state process maps and requirements traceability.
• Outputs for existing incident documentation collection initiatives may include completion and acceptance records.
• Implementation and transition outputs may include go-live readiness recommendations and cutover plans.
• They may also include materials supporting stabilization, knowledge transfer and operational handover.

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/