Programmer, Generalist

City of Brampton; Brampton; On-site; CAD 71,000 - 80,000; Full time

Job summary

City of Brampton is seeking a Programmer, Generalist to lead part-time staff and volunteers, recruit, train, and provide supervision, while delivering high quality recreational programs at Riverstone Community Centre. This regular full-time role requires strong interpersonal skills and the ability to implement efficient program plans.

The successful candidate will manage budgets, develop training, ensure compliance with legislation, and collaborate with partners to enhance community services.

Qualifications

• Degree or diploma in Recreation & Leisure, Kinesiology, or Physical Education.
• Two years of related programming and planning experience.
• One year of supervisory experience.
• Working knowledge of applicable legislation.
• Proficiency in MS Office.
• Customer service and strong communication skills.

Responsibilities

• Recruit, hire, train, and provide ongoing supervision to part-time staff and volunteers.
• Develop staff and volunteers through seasonal trainings and coaching.
• Implement and deliver a proactive communication plan for direct reports.
• Follow corporate, departmental, and divisional standards; ensure compliance with policies and regulations.
• Plan and deliver community events and ensure program plans are available to staff.

Skills

Supervision

Leadership

Coaching

Communication

Customer service

Education

Diploma/degree in Recreation & Leisure, Kinesiology, or Physical Education

Tools

MS Office

Job description

City of Brampton is located at Riverstone Community Centre. The company is currently looking for applications for the role of Programmer, Generalist. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. This is a regular full-time position.

Employer Name: City of Brampton
Position: Programmer, Generalist
No. of vacancies: 1
Salary: $71,121.00 – $80,011.00 per annum
Employment type: Full Time (FT), Regular (R)
Hours of Work: 35 Hour work week
Location: Riverstone Community Centre

• The candidate must recruit, hire, train, and provide ongoing Supervision, Leadership, Coaching, and Recognition to part-time staff and volunteers.
• The candidate must develop part-time staff and volunteers through seasonal trainings, ongoing coaching, and feedback.
• The candidate must implement and deliver an ongoing communication plan to direct reports.
• The candidate will follow corporate, departmental, and divisional standards.
• The candidate must manage adherence to governing legislations and regulations; corporate policies, procedures, standards and guidelines; and governing body’s standards and guidelines.
• The candidate must perform in accordance with facility Manager on Duty roles and responsibilities as required.
• The candidate must develop and deliver a proactive and strategic recruitment and retention plan for part-time staff and volunteers.
• The candidate must evaluate training needs and manage the execution of staff trainings, orientations, and meetings.

Administration

• The candidate must thoroughly document coaching, feedback, and training provided to part‑time staff and volunteers.
• The candidate must verify part‑time payroll entries in accordance with staff schedules.
• The candidate must prepare for and follow up on incident/accidents reporting and communicate in a timely manner based on severity.
• The candidate must prepare sessional reporting of program capacities based on the collection and analysis of data, customer satisfaction, revenue, and expenses.
• The candidate must compile and review daily, weekly, and sessional statistics and checklists.
• The candidate must provide timely follow‑up on program related refund requests.
• The candidate must adhere to all mandated deadlines.
• The candidate must participate in any quality assurance program.
• The candidate must develop and monitor staff and volunteer schedules seasonally according to program needs.
• The candidate must proactively plan upcoming sessions.
• The candidate must ensure program plans are created, communicated, and available for all program staff.
• The candidate must document staff and volunteer trainings, monitor staff certifications on an ongoing basis, maintain staff files, and ensure staff certifications remain current.
• The candidate must ensure all staff hiring packages are completed in a timely manner.

Customer Service and Community Development

• The candidate will be responsible for providing timely and appropriate follow‑up on customer concerns, requests, and inquiries.
• The candidate must work with internal and external groups as required to support programs, services and special events.
• The candidate will be responsible for planning and delivering community special events with the facility and/or special events team.
• The candidate will be responsible for implementing strategies that increase customer recruitment and retention through continuous improvement of customer experience.
• The candidate will collaborate with the coordinator to foster and maintain ongoing excellent relationships with community partners.

Program Development

• The candidate will conduct ongoing research and acquire knowledge and expertise related to industry trends pertinent to the portfolio.
• The candidate must collaborate with other facilities and lines of business to support a balanced and consistent delivery of recreation programs.
• The candidate will be responsible for conducting program quality assurance through ongoing program visits and observations, customer engagement and participation experience.
• The candidate will be responsible for following program development and brochure development processes.
• The candidate will be responsible for implementing action plans to meet targets and support potential growth.
• The candidate will be responsible for assisting the Recreation Coordinator with the marketing and business plan.
• The candidate will be responsible for attending school events, including open houses, parent nights, and registration days, to support program participation and development.

Budget

• The candidate will be responsible for monitoring and reporting on expenses and revenue actuals and forecasts according to the portfolio.
• The candidate will be responsible for purchasing and managing inventory of program supplies and materials.

Job Requirements

• The candidate must have a degree or diploma, preferably in a related field such as Recreation & Leisure, Kinesiology, or Physical Education.
• The candidate must have 2 years of related programming and planning experience.
• The candidate must have 1 year of supervisory experience.
• The candidate must have working knowledge of related legislation in the applicable area of discipline.
• The candidate must have proficiency in MS Office.
• The candidate must have customer service skills and experience.
• The candidate must have strong written and oral communication skills.
• The candidate must hold current Standard First Aid/CPR-C certification.
• The candidate must have a valid Ontario non‑probationary Class G Driver’s License and access to a vehicle.
• The candidate will be preferred if they hold certifications, designations or licences including Bronze Cross Examiner, National Lifeguard Instructor, National Lifeguard Examiner, First Air Instructor, First Aid Examiner, BOAT Instructor, Boat Rescue Instructor, or Instructor Trainer.
• The candidate will be considered an asset if they hold certifications such as Advanced Instructors, Bronze Cross Examiner, First Aid Instructor/Examiner, National Lifeguard Instructor/Examiner, Airway Management Instructor/Examiner, Lifesaving Society Instructor Trainer, Lifesaving Society Swim Instructor Trainer, Pool Operators, or Aquatic Fitness Certification (e.g. CALA, Water Art or equivalent).
• The candidate will be required to execute a written employment agreement as a condition of employment.

Aquatics:

• The candidate must hold and maintain current certifications in National Lifeguard – Pool, Standard First Aid & CPR C, Airway Management, Lifesaving Instructors, Lifesaving Swim Instructors, and Aquatic Supervisory Training or Aquatic Management Training.

Fitness:

• The candidate must hold a current FIS or PTS certification with CanFit Pro and/or CSEP and/or equivalent certification with recognized affiliation.

Golf:

• The candidate must have a Professional Golf Management diploma and full Class “A” Certification.
• The candidate must be a PGA of Canada Class A member.
• The candidate must have an NCCP Coaching Certificate and Gymnastics level 2 certification.

Additional information

Work conditions

• The candidate must be able to work variable, scheduled hours, including evenings and weekends, and travel to various community centre locations.

Security and safety

• The candidate will be required to undergo a criminal record search to confirm that they have no criminal record for which a pardon has not been granted.