Programmer Analyst - Competition ID: 4663

Kwantlen Polytechnic University; Surrey; Hybrid; CAD 55,475 - 61,110; Full time

Benefits offered by this job

Extended health and dental benefits

Generous vacation package

Defined pension plan

Tuition waiver

Job summary

Kwantlen Polytechnic University is seeking a Technical Support Specialist to provide programming and technical support for their information and education systems. Candidates should have a college diploma or degree in computing, with at least 6 years of IT experience, including specific expertise in enterprise architecture.

This role requires knowledge of Active Directory and system architectures, including Microsoft SharePoint and VMWare. The position offers a hybrid workplace environment and competitive pay with additional benefits.

Qualifications

• Minimum of 6 years' experience in an Information Technology environment.
• 3 years of direct experience in enterprise architecture conception.
• Experience working with Active Directory and Open LDAP.

Responsibilities

• Provide programming and technical support to develop and maintain systems.
• Administer and enhance Kwantlen Polytechnic University’s information systems.
• Support the Ellucian BANNER Post-Secondary Enterprise architecture.

Skills

Active Directory

SQL

PowerShell

Agile Software Development

VMWare

Education

College diploma or university degree in computing studies

Tools

Microsoft SharePoint

Windows Server

Linux RedHat

Job description

Competition ID: 4663 Internal Closing Date: July 9, 2026 External Closing Date: Open Until Filled # of Openings: 1 Salary Information: 14-10 - BCGEU Pay Grid - $40.27 to $44.36 per hour Employment Type: Permanent Full Time Workplace Type: Hybrid Travel Frequency: Occasional travel between campuses is required. Employee Group: Support Staff (BC General Employees Union) Days of Work (BCGEU): Monday, Tuesday, Wednesday, Thursday, Friday Hours of Work (BCGEU): 8:30am-4:30pm Hours per Week (BCGEU): 35

Job Overview

Provide programming and technical support to develop, maintain, administer and enhance Kwantlen Polytechnic University’s information and education systems.

Priority consideration will be given to BCGEU employees currently impacted by layoff at the same or lower pay grade.

Education And Experience

• Completion of a college diploma or university degree in computing studies or a related field.
• Minimum of 6 years' experience in Information Technology environment, which includes 3 years of direct experience in enterprise architecture conception and 1-year recent related experience in supporting the Ellucian BANNER Post-Secondary Enterprise architecture is preferred. An equivalent combination of education, training and experience will be considered.
• Experience working with Active Directory, Open LDAP, Single Sign On solutions, SSPR and provisioning of identities to IdP.
• A Microsoft certification in either Azure Fundamentals or Identity and Access Administrator Associate is required (or applicable experience).

Knowledge, Skills & Abilities

• Progressive technical knowledge and knowledge of best practices in information technology service delivery such as Agile Software Development Life Cycle and ITIL.
• Knowledge of sign-on methodologies (such as CAS, SAML and Shibboleth).
• Experience with IT infrastructure like Active Directory and VMWare in order to understand existing and new architecture with enterprise applications.
• Configuration experience working with operating platforms such as Windows Server 2016/2019 and Linux RedHat.
• Direct experience working with a broad base of products, technologies, platforms, patterns, frameworks, and methodologies. This would include programming languages may include: SQL, PL/SQL, T-SQL, C/C++, Java, Perl, PHP, Shell scripting, AWK, and PowerShell; web languages may include: HTML, HTML5, CSS, JavaScript (JQuery), C#, Visual Studio, groovy and grails, NET stack, etc.; databases may include: Oracle, MS SQL, mySQL, Postgre, etc.; operating platforms may include: Windows, Linux, and UNIX.
• Detailed knowledge of Microsoft SharePoint 2012-2019 back end architecture, with experience in maintaining, configuring, installing and upgrading.
• Strong grasp of PowerShell as a scripting tool to automate administrative tasks.
• SQL Server Database support and administration experience is preferred.
• Ability to configure, tune and maintain IIS, Apache, Tomcat and RHEL servers.
• Ability to gather, understand business requirements and translate into high-level requirement documents for the system integration.
• Knowledge of modern infrastructures such as storage area networks, virtualization, high availability design, operating systems, network architecture, enterprise network management systems, etc.
• High level of proficiency and experience in cloud application technologies, and transitioning on-site applications to the cloud in a higher education environment.
• Ability to recognize problems or situations that are new or without clear precedent.
• Ability to find solutions using a systematic, multi-step approach for developing improvements and innovations to enhance performance.
• Ability to work proactively with minimal supervision, under own initiative.
• Good verbal and written communication skills, and well-developed leadership skills.
• Must be willing to work a flexible schedule including occasional evenings and weekends.

Salary Information

Salary and wage increments are in accordance with the Collective Agreement.

Total Rewards

Extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, in-house training & development, inter-campus transportation, and more! Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time.

Note to Applicants

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.