Program Specialist, Belonging & Impact

Ticketmaster; Winnipeg; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the entertainment industry is seeking a Program Specialist for Belonging & Impact. This role focuses on managing global initiatives to foster a culture of belonging, ensuring all employees feel valued and empowered. The specialist will engage stakeholders, analyze data, and develop training programs, contributing to a respectful and inclusive workplace.

Qualifications

• 3-5 years in belonging, employee engagement, HR, or related roles.
• Understanding of belonging principles and practices.
• Experience developing and delivering training.

Responsibilities

• Manage and support global Belonging & Impact initiatives.
• Cultivate a respectful and inclusive workplace culture.
• Analyze data to measure progress and identify improvements.

Skills

Collaboration

Leadership

Effective communication

Adaptability

Empathy and cultural sensitivity

Problem-solving

Accountability

Job description

Join to apply for the Program Specialist, Belonging & Impact role at Ticketmaster

Job Summary

JOB DESCRIPTION – BELONGING AND IMPACT PROGRAM SPECIALIST

Location: Calgary, AB, Winnipeg, MB, or Toronto, ON (Remote)

Division: Ticketmaster, Human Resources

Line Manager: Director, Belonging and Impact

Contract Terms: Permanent, full-time (37.5 hours/week)

The Team

The Belonging and Impact team at Ticketmaster is responsible for fostering a culture of belonging, where employees are empowered to bring their full selves to work, feeling valued and supported. This role reports to the Director of Belonging and Impact and involves driving programs across global markets and divisions.

The Job

The Program Specialist manages global initiatives to cultivate a workplace where all employees feel valued, respected, and empowered. Responsibilities include supporting organizational change, analyzing data, engaging stakeholders, ensuring legal compliance, and promoting a culture of belonging.

What You Will Be Doing

1. Manage and support global Belonging & Impact initiatives.
2. Cultivate a respectful and inclusive workplace culture.
3. Advocate for policies promoting belonging.
4. Collaborate with ERGs and councils.
5. Develop and implement program strategies.
6. Provide administrative support for initiatives.
7. Design and facilitate training programs.
8. Analyze data to measure progress and identify improvements.
9. Ensure compliance with HR laws globally.
10. Communicate initiatives and progress to stakeholders.
11. Develop tools and resources to foster belonging.

Technical Skills Needed

• 3-5 years in belonging, employee engagement, HR, or related roles.
• Understanding of belonging principles and practices.
• Experience developing and delivering training.
• Data analysis skills for tracking and measuring impact.
• Strong program management and stakeholder influence skills.
• Experience with ERGs or councils.
• Ability to create inclusive content for various platforms.
• Knowledge of social media and storytelling strategies.
• Willingness to travel up to 10%.

Behavioral Skills

• Collaboration
• Leadership
• Effective communication
• Adaptability
• Empathy and cultural sensitivity
• Problem-solving
• Accountability

Life at Ticketmaster

We are part of Live Nation Entertainment, committed to connecting people to live events. Our culture is diverse, passionate, and driven by shared values of reliability, teamwork, integrity, and belonging.

Opportunities & Inclusion

We value diversity and encourage applications from all backgrounds. We provide accommodations for applicants with disabilities. For assistance, contact [e-mail].